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Plex playback error after update (only Android / Fire Stick)

Grinface

Junior Member
Joined
Jan 23, 2014
Messages
12
Hi Guys,

after updating plex, I've got a playback error on Android and Fire Stick, not on Web. Error is "There was an error" :-(

Plex version is 12.2-RELEASE-p10, TrueNAS-12.0-U5.1

Mediathek is shown, title music is played but not the movie content.

Any ideas?

Grinface
 

John Digital

Neophyte Sage
Joined
Jan 7, 2015
Messages
949
What have you tried if anything? Have a look at the PMS log and see where the "error" is and whats causing it.
 

John Digital

Neophyte Sage
Joined
Jan 7, 2015
Messages
949
For me its something like /usr/local/plexdata-plexpass/Plex Media Server/Logs from inside the jails terminal. This is a guess if you have plex installed like I do, your command could vary depending if you have the plugin or not.

cat /usr/local/plexdata-plexpass/Plex\ Media\ Server/Logs/Plex\ Media\ Server.log | grep error | less should get you very close, the paths could need updating.

Use spacebar to scroll thru the results and inspect why these fail. Post the relevant information. It would be helpful if you produce a bunch of these errors from each device before you look so the timestamps are easily identifiable (at bottom).
 
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