Manual S.M.A.R.T. test "stuck" at 99% (aka: the TrueNAS GUI is lying!) :angry face:

[winnielinnie]

TrueNAS CORE 12.0-U8, Task Manager claims smart.test.wait is indefinitely stuck at 99%


This seems to only happen with manually invoked S.M.A.R.T. tests. The Task Manager will display a running smart.test.wait that is stuck indefinitely at 99%.

I can confirm with smartctl -a /dev/xyz that the test indeed finished in two minutes with no errors. However, the Task Manager GUI claims the test is still running, currently at 99%. It's been like this, even almost 30 minutes after completion.

I've tried:

• Logging out and logging back in
• Different web browsers
• Clearing the cache

I don't recall this happening with TrueNAS Core 12.0-U7 or earlier, and it never happens with the automatic scheduled short self-tests.

Has anyone else noticed this?

Is there a way to safely "refresh" or "clear" the middleware's Task Manager?

 

[winnielinnie]

Looks like middlewared still has its quirks.

Restarting the middlewared service from an SSH connection fixed the issue:
service middlewared restart

 

[Kris Moore]

This seems like a good bug report to file then, along with a debug when it's in this state so we can track down what's failing.

 

[winnielinnie]

Bug report filed. PM'd you.

 

[GentleFly]

TrueNAS-SCALE-22.02-RC.2

I also have this problem.

With S.M.A.R.T. Long version

 

[winnielinnie]

I filed the bug report earlier, but it's good to know that it exists in SCALE as well.

https://jira.ixsystems.com/browse/NAS-114835

You can comment on the ticket as well to let them know.

I made my debug dump private.

 

[mkarwin]

The issue persists on Scale 22.02.0.1 (release) as well.

 

[ScaleyNas]

The issue persists on Scale 22.02.0.1 (release) as well.

Yep. Same for me. Very frustrating since I need to troubleshoot a supposed degraded drive but the drive reports as fine when used in other machines.

 

[bjdeprez]

In case anybody is looking at this in the future, the issue is apparently fixed with this Jira:
https://jira.ixsystems.com/browse/NAS-114960

 

[winnielinnie]

Wonder why my bug report was marked as a "duplicate" when it was posted before the other report?