Intel 82599ES 10G SFP+ Card Fails To Probe

jbutler

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Joined
Nov 17, 2023
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3
I recently setup TrueNAS CORE on my machine with no issues, but went to re-install SCALE to utilize Docker and other Debian apps. In TrueNAS CORE, I didn't have any issues with setting up and configuring the 10g network interface. However, in SCALE I cannot get TrueNAS to recognize the device.

When using lspci I do see the device properly listed in the active PCI devices.

Code:
29:00.0 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
29:00.1 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)


After running dmsg | grep ixgbe the resulting output shows this:

Code:
[    1.181133] ixgbe: Intel(R) 10 Gigabit PCI Express Network Driver
[    1.186165] ixgbe: Copyright (c) 1999-2016 Intel Corporation.
[    1.192676] ixgbe 0000:29:00.0: enabling device (0000 -> 0002)
[    1.214032] ixgbe 0000:29:00.0: Adapter removed
[    1.218122] ixgbe: probe of 0000:29:00.0 failed with error -5
[    1.224237] ixgbe 0000:29:00.1: enabling device (0000 -> 0002)
[    1.246793] ixgbe 0000:29:00.1: Adapter removed
[    1.253200] ixgbe: probe of 0000:29:00.1 failed with error -5


I've seen a couple of other users deal with this issue. One of them, their device was not providing an ID, and others never got answers back from the forum threads. I did see a post where someone mentioned how it could be a BIOS issue, but I checked through all my PCI settings and everything was set properly. I'm fairly new to SCALE so any help is much appreciated.
 

Ericloewe

Server Wrangler
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Feb 15, 2014
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I did see a post where someone mentioned how it could be a BIOS issue
Not impossible, but it would have to be a very contrived scenario. What's the rest of the system like?
 

jbutler

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Nov 17, 2023
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Not impossible, but it would have to be a very contrived scenario. What's the rest of the system like?
CPU: AMD Ryzen 7 2700X
Motherboard: MSI X470 Gaming Plus
RAM: 24GB DDR4 2133MHz non-ECC
NIC: Intel 82599ES 10G
 

Ericloewe

Server Wrangler
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Feb 15, 2014
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So not great, not terrible. And no errors at all on FreeBSD?
 

jbutler

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Nov 17, 2023
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