Installation Failed: URLError

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videege

Cadet
Joined
Jun 4, 2016
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I'm having trouble installing FreeNAS onto a 16 GB Cruzer from another 16 GB Cruzer. I can boot to the installer just fine, but when I select the other USB as the install target, I get the following error:

No handlers could be found for logger "freenasOS.Configuration"
Traceback (most recent call last):
File "/usr/local/bin/freenas-install", line 56, in <module>
if installer.getPackages() != True
File "/usr/local/lib/freenasOS/Installer.py", line 857, in GetPackages
pkgFile = self._conf.FindPackageFile(pkg, handler=get_file_handler)
File "/usr/local/lib/freenasOS/Configuration.py", line 1111, in FindPackageFile
intr_ok = True
File "/usr/local/lib/freenasOS/Configuration.py", line 639, in TryGetNetworkFile
raise url_exc
urllib2.URLError: (urlopen error [Errno 8] hostname nor servname provided, or not known)
The FreeNAS installation on da1 has failed. Press enter to continue..​

This seems like the installer can't access the internet, but I have it connected to my network and my BIOS is able to download firmware updates, etc.

Any ideas? I've been searching and hit a wall. Thanks in advance!
 

BigDave

FreeNAS Enthusiast
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dlavigne

Guest
Also, what utility did you use to burn to the first USB stick? And what is the exact name of the file you burned?
 

videege

Cadet
Joined
Jun 4, 2016
Messages
4
Sorry, here's some more info:

Hardware:
- ASRock FM2A88X-ITX+ FM2+ / FM2 AMD A88X (Bolton D4) - HDMI - SATA 6Gbps - USB 3.0 - Mini ITX AMD Motherboard
- AMD A6-5400K Trinity Dual-Core 3.6 GHz Socket FM2 65W AD540KOKHJBOX Desktop APU (CPU + GPU) with DirectX 11 Graphic AMD Radeon HD 7540D

I know AMD isn't recommended but I had this setup lying around and figured I would try it out.

FreeNAS version: 9.10 (downloaded from http://download.freenas.org/9.10/STABLE/201605240427/x64/FreeNAS-9.10-STABLE-201605240427.iso)
I used Rufus to create the bootable USB.

Here's the output of ifconfig from the installation shell

# ifconfig
alc0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
options=c319a<TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,TS04,WOL_MCAST,WOL_MAGIC,VLAN_HWTSO,LINKSTATE>
ether d0:50:99:7a:7f:66
nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
media: Ethernet autoselect
lo0: flags=8008<LOOPBACK,MULTICAST> metric 0 mtu 16384
options=60003<RXCSUM,TXCSUM,RXCSUM_IPV6,TXCSUM_IPV6>
nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>

I'm also unable to ping any websites from the installation shell.
 
D

dlavigne

Guest
Last I heard, Rufus is not supported. That appears to still be the case.
 

pirateghost

Unintelligible Geek
Joined
Feb 29, 2012
Messages
4,219
Well, after doing a bit of research, it looks like your NIC is not supported under FreeBSD at all. So that would be a problem even if you got it to install....
 

videege

Cadet
Joined
Jun 4, 2016
Messages
4
Also, I just tried recreating the installation drive on a different USB using Win32DiskImager. Interestingly enough, I no longer see the boot drive as a target for installation, but I still get the same error about hostname resolution failing.
 
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