SOLVED Installation errors, hoping someone can point me in the right direction

[paulinventome]

New build, so nothing has ever been installed. All drives are fresh and never been initialised. I have a 256GB NVMe which I want to use as the boot drive. I have 4x16TB which would be the start of my pool.

I have made a boot USB using the TrueNAS recommended workflow.

I can get it to boot but I am seeing errors which culminate in random: unblocking device.

After 100 seconds I get Mounting failed with error 2 and then a command prompt.

How do I go about troubleshooting this?

Kindest
Paul

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image shows the screen leading up to this

 

[Redcoat]

I have made a boot USB using the TrueNAS recommended workflow.

Did you mean "install USB" rather than "boot USB"?

Did you see these screens on the way to making your boot drive? I ask because you indicate that you intend to use an NVMe as the boot drive, but refer to a USB.

 

[paulinventome]

Did you mean "install USB" rather than "boot USB"?

Did you see these screens on the way to making your boot drive? I ask because you indicate that you intend to use an NVMe as the boot drive, but refer to a USB.
View attachment 56019

I am sorry, yes I mean Install USB and I have not got to those screens yet. I get a DOS TrueNAS style page and then a countdown and then a verbose boot on the USB culminating in the error shown.

So I have not got to the point of being able to install TrueNAS yet. Still struggling with getting the Install USB to work

thanks
Paul

 

[Redcoat]

OK, so you need to make yourself a good install device. Did you verify the checksum of the initial download of the iso? What software did you use to write the iso to the USB key.?

 

[paulinventome]

OK, so you need to make yourself a good install device. Did you verify the checksum of the initial download of the iso? What software did you use to write the iso to the USB key.?

I used the same one as the TrueNAS you tube video, the file was a zip file does that not have a checksum when extracting?

I will need to keep experimenting with the bios on the X99 motherboard, I have a feeling it's going to be some odd configuration issue with getting a linux based boot from a USB.

The error seems fairly common in the forums but not much about troubleshooting it!

thanks
Paul

 

[Redcoat]

Let's start from the basics so we don't miss anything right up front here:

1. What version of TrueNAS are you trying to install - Core or Scale?

2. From what client OS are you wishing to make the install?

3. On what hardware are you wishing to install it - full description please?

4. The TrueNAS downloand is a .iso file, not a .zip. It is that .iso for which I asked if you verified the checksum.

 

[sretalla]

Why are all your disks showing up as AMI Virtual... ?

That sounds like either you're in a VM or there's some funky mode set on your SATA controller.

On top of that, all your disk speeds look to be USB1 or 2 (40MB/s), are you connecting things via some kind of USB hub? Hopefully it all becomes clear when you share your hardware specs.

 

[paulinventome]

So just to clear this one up. The issue was the motherboard not liking USB over a certain size and possibly in the wrong USB port. Get an old 16gb USB 2 stick into the right port and the installation worked. Odd that it would 'sort of work' but not really.

As for AMI Virtual - I have no idea. I'm not in a VM it is just a dedicated box on an X99 motherboard and installed direct to an NVMe. At the moment I have 4x16TB drives and a couple of 4TB SSD. Once I get everything bedded down and know it's going to work I will be adding another 4 16TB and also a PCI NVMe card for a fast online storage pool. The motherboard doesn't support bifurcation sadly so I need a PCI card with a bridge on. But save that for later...

But TrueNAS is installed now, just testing it out and wrapping my head around everything

Thanks for the help!

Cheers
Paul