HP Proliant Microserver N40L - Upgrade to 11.2 Beta 1 and 2 Fails

Tony Self

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I have been running 11.1 on my HP ProLiant Microserver N40L for sometime to test out the new OS before upgrading my production server (HP ProLiant Microserver Gen8 running 9.10.2-U6).

I have tried upgrading to both 11.2 Beta 1 and Beta 2, but each time after apparently a successful upgrade, at reboot the boot loader is failing to find the kernel.

If I try and brand new install all I get is a white screen with a cursor flashing at the top.

I have no problem reinstalling 11.1-U5.

Is there something about the 11.2 installation that doesn't like my old HP N40L?
 
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dlavigne

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Please create a report at bugs.freenas.org and post the issue number here.
 

Tony Self

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Thanks for the response. I will go through the upgrade process again tomorrow so I can make sure I can document exactly what happens. Is there anything you need to see from the 11.1-U5 configuration before I start the upgrade again?


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dlavigne

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Nope. The debug will capture the hardware info and any errors in the update process.
 

Tony Self

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Nope. The debug will capture the hardware info and any errors in the update process.
As I can't get into the UI after attempting the upgrade how am I able to provide a debug report?
 
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dlavigne

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Can you reboot back into your U5 instance from the boot menu?
 

Tony Self

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Sorry for the delay in responding to this. I had been sidetracked on other stuff, but today I got back to trying the upgrade again. Here is how it went (As far as I am aware this is exactly what happened the previous two times, it's just that I took a much closer look at what was going on this time).

1. Went to System/Update and selected the 11.2 STABLE train.
2. Clicked Check Now
3. The system found the update and I clicked to proceed with the checkbox to install after downloading completed checked.
4. The update downloaded and performed the update and subsequently rebooted the system
IMG_3498.jpg

5. Following the reboot the usual GRUB screen was displayed
IMG_3503.jpg

6. Followed by "Booting 'Normal Bootup'"
7. Booting then proceeded. I have attached a few pictures of the key moments during the boot process.
IMG_3507.jpg
IMG_3508.jpg
IMG_3509.jpg

8. The following image is the last screen before the system rebooted again. I don't know whether this is normal.
IMG_3516.jpg

9. Following the reboot a screen appeared containing a "-" with a flashing cursor underneath.
10. After about a minute the "-" changed to a "\". This remained on screen for a further 15 minutes before the final screen appears.
IMG_3519.jpg

11. This appears to be trying to boot from my main ZFS volume called "tank".
12. Unfortunately, I can not get back to 11.1-U5 on this boot disk, so I can't access any logs.

What should my next steps be?

Tony Self
 

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dlavigne

Guest
Two things may have happened here:

1. the boot device died. Does installing to a new boot device result in a bootable system?

2. the update was interrupted and was incomplete. If you naviagate to the "Boot environment menu" in that 2nd screen, which environments are available?

I suspect #2 is the more likely cause as it's still showing the grub screen and 11.2 uses the bsd boot loader instead of grub.
 

Tony Self

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Getting frustrated trying to get back to 11.1-U5. Going to leave it a while and come back with a fresh mind
 

diskdiddler

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Tony, not sure what went wrong, sorry to hear it.

I can tell you as a Microserver owner, Beta 1 and 2 worked for me, I can also tell you, of late, the update process takes a VERY long time to boot. In my case I think it's at least 20 to 30 minutes. I just let it 'sit there' and it eventually comes up.


It might be worth 'burning' a new USB key of the OS and just booting from that, I (would like to think) you'll end up seeing the GUI working at least, confirming 11.2 is compatible with the N40 series.
(The N54 I have is barely any different)
 

Tony Self

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I got 11.1-U5 up and running again and have now tried trying to install 11.2-Beta2 from a brand new Sandisk Ultra Fit 32GB USB 3.0 Flash Drive.
All I get is a grey screen with a white cursor flashing in the top left hand corner. It's been sitting there with no changed for over 45 minutes now. There appears to be a lot of network activity, but not much else going on.

Has anybody else had any luck installing 11.2 on a HP Proliant Microserver N40L?
 

Tony Self

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I am completely puzzled by this. The USB flash drive I am booting from displays “BTX version is 1.02” on the screen when I try to boot it on my old Windows laptop, but on my N40L I just get a blank white screen.
I have only got 8GB of memory, where the guy you quoted has got 16GB. I can’t think what it doesn’t like about my setup.


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KrisBee

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I am completely puzzled by this. The USB flash drive I am booting from displays “BTX version is 1.02” on the screen when I try to boot it on my old Windows laptop, but on my N40L I just get a blank white screen.
I have only got 8GB of memory, where the guy you quoted has got 16GB. I can’t think what it doesn’t like about my setup.


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BIOS settings/version? The "other guy" is using 5 HDDs. Don't you need modded firmware to do that with a N40L?

It would be interesting to know if a FreeBSD release 11.2 LiveCD boots in your N40L
 

Tony Self

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BIOS settings/version? The "other guy" is using 5 HDDs. Don't you need modded firmware to do that with a N40L?

It would be interesting to know if a FreeBSD release 11.2 LiveCD boots in your N40L
I presume you mean using a brand new install, rather than upgrading from the previous version.

Yes, that's what I am doing. Brand new Sandisk Ultra Fit 32GB Flash drive flashed with the 11.2-Beta2 image using Etcher on my MacBook Pro. And this is not the first flash drive I have tried.

And I have tried the upgrade path from 11.1-U5 three times as well to no avail.

I can't see it being the BIOS settings/version. It happily boots into 11.1-U5 without any issue.

Have there been any major changes to the hardware prerequisites for 11.2?
 

KrisBee

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I presume you mean using a brand new install, rather than upgrading from the previous version.

Yes, that's what I am doing. Brand new Sandisk Ultra Fit 32GB Flash drive flashed with the 11.2-Beta2 image using Etcher on my MacBook Pro. And this is not the first flash drive I have tried.

And I have tried the upgrade path from 11.1-U5 three times as well to no avail.

I can't see it being the BIOS settings/version. It happily boots into 11.1-U5 without any issue.

Have there been any major changes to the hardware prerequisites for 11.2?

I'm suggesting using a FreeBSD release 11.2 LiveCD, or its USB equivalent, so you at least know the 11.2 base boots on your hardware. Or, you could try to boot from a fresh install of Fn11.2 Beta2 on USB with no data drives in the N40L
 
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Tony Self

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I'm suggesting using a FreeBSD release 11.2 LiveCD, or its USB equivalent, so you at least know the 11.2 base boots on your hardware. Or, you could try to boot from a fresh install of Fn11.2 Beta2 on USB with no data drives in the N40L
Sorry for the delay. I have put together a FreeBSD release 11.2 LiveCD and managed to boot my HP N40L without a problem

I thought as I had successfully upgraded my 11.1 to the U6 build, that I would give another go at trying to upgrade to the 11.2 train.
However again it failed with exactly the same error I got previously.

I am a bit puzzled as to why the error messages are talking about failing to find the /boot/kernel/kernal on my tank volume, which is my main ZFS volume. Surely it should be looking for the boot/kernal on the USB boot drive.

Is their something I can try from the boot: prompt ?
 

lotsofdan

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Just to add to this thread. I have a N40L microserver with 8GB RAM and I am experiencing the exact same issues as Tony. I downloaded 11.2 for a clean install and was met with a grey screen with flashing cursor in the top left. I confirmed checksum, i tried multiple usb drives to no avail. Tony's response regarding 11.1-U5 was equally valid and after downloading that I am successfully up and running. Definitely something amiss.
 

KrisBee

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Time to report a bug? @lotsofdan Out of interest, what happens if you boot your N40L with your clean installed 11.2 after first removing any data drives.
 

Tony Self

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I am glad it’s not just me (@lotsofdan).

I will try that now


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