HP NC550SFP Adapter (Rebadged Emulex OCe10100) locks up.

[cliv]

Since I upgraded my NAS from 11-STABLE to 11.2-BETA3 i've been having random issues (normally after about 24-36h of uptime) with my 10GBE SFP NICs locking up and refusing to accept traffic.

The intel Gigabit nics continue to work fine, and if i SSH into the machine and reboot it, everything comes back online.

When the NC550SFPs are locked up, the following is shown on the screen (repeating every 5-10 seconds):

oce0: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce0: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce1: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce1: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce0: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce0: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce1: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce1: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce0: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce0: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce1: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce1: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce0: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce0: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce1: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce1: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce0: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce1: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce0: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce1: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce0: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0
oce1: oce_mbox_get_nic_stats_v0 failed - cmd status: 5 addi status: 0

Any ideas?

 

[dlavigne]

Please create a report at bugs.freenas.org and post the issue number here.

 

[jschmok]

I have the exact same card..... and have the exact same issue. I literally started a large file transfer (600GB) and got the issue after about 20min of transfering.

Were you able to file a bug report @cliv ?? If so, can you post the issue number please? I'd like to follow it...

@dlavigne , is there anything I can do to help. I literally have the exact same issue as cliv.

 

[cliv]

I never did file a bug report - I ended up grabbing a pair of Mellanox cards instead for $30 each from ebay and used those - They worked much, much better.

 

[dlavigne]

Thanks for the update @cliv . @jschmok go ahead and create a bug ticket and post your issue number here.

 

[jschmok]

I never did file a bug report - I ended up grabbing a pair of Mellanox cards instead for $30 each from ebay and used those - They worked much, much better.

lol I almost want to do the exact same thing.... I'm getting sick of this issue! Anyways... I've never filed a bug ticket. Where would I do that @dlavigne ?? What information would be needed? I would LOVE to have a working NAS. I'm almost on the edge of trying out UnRAID or some other solution. This card works fine in Windows.... but...... Windows lol

 

[Falcon]

I never did file a bug report - I ended up grabbing a pair of Mellanox cards instead for $30 each from ebay and used those - They worked much, much better.

I have the same problem with NC550SFP card from HP , do you have there model number you bought of the Mellanox card ?

 

[jschmok]

My NAS works fine now with those HP cards. It took a few times but I simply did a reinstall for the 3rd time and now they work stable! Don't ask me what fixed it.... That's all I did.