Drives not showing up via HBA card

[Minemac2]

I have a drive in a NetApp DS4246 disk shelf connected via a SAS3801E HBA and a QSFP to mini SAS 8088 cable. When I power on the disk shelf I get a message on the screen that it has been detected then it goes away and I don't see the disk showing up in the web UI. I am running the latest version on Truenas Scale that I just installed.

Any Help is appreciated. Thanks!

 

[Samuel Tai]

This is more on the NetApp side, I think. Have you looked at this?

Product Documentation UI

mysupport.netapp.com

 

[Minemac2]

I looked through that, did not find anything that helped me, I believe I have everything hooked up as suggested, I have tried moving the cables to different ports but not change. Here is what I see when I power up the shelf, after this is just reloads the standard options

 

[Samuel Tai]

With NetApps, you have to do a bunch of configuration on the shelf itself to present disks to external controllers, using the ONTAP CLI interface on the shelf itself. TrueNAS doesn't see any disks because the shelf isn't configured to do so. The shelf also has to be cabled correctly.

 

[Minemac2]

With NetApps, you have to do a bunch of configuration on the shelf itself to present disks to external controllers, using the ONTAP CLI interface on the shelf itself. TrueNAS doesn't see any disks because the shelf isn't configured to do so. The shelf also has to be cabled correctly.

I just tried installing Truenas core and it is detecting the drive but only like half the capacity, it is a 4TB drive and showing 2TiB of capacity.

 

[Samuel Tai]

This thread may help.

SOLVED - Dell R720xd cannot see disks in NetApp DS4246

I have a Dell R720xd with a PERC H710 Mini flashed to IT mode and TrueNAS Scale 22.02.3 running on it. I purchased a NetApp DS4246 with dual IOM6's and dual power supplies. I had a PERC H810 flashed to IT mode and used a SFF-8436 to SFF-8088 cable, but the SATA disks are not seen in TrueNAS...

www.truenas.com

2 TiB sounds like the 32-bit limit. Is your CPU 32 or 64-bit?

 

[Minemac2]

I didn't change anything on the shelf between installs so that leads me to believe that there

This thread may help.

SOLVED - Dell R720xd cannot see disks in NetApp DS4246

I have a Dell R720xd with a PERC H710 Mini flashed to IT mode and TrueNAS Scale 22.02.3 running on it. I purchased a NetApp DS4246 with dual IOM6's and dual power supplies. I had a PERC H810 flashed to IT mode and used a SFF-8436 to SFF-8088 cable, but the SATA disks are not seen in TrueNAS...

www.truenas.com

2 TiB sounds like the 32-bit limit. Is your CPU 32 or 64-bit?

Looks like my HBA has a 2TiB limit for SATA drives but can do larger SAS drives. My drive is SATA.

Any Suggestions for affordable HBA that can do larger drives on Truenas scale?

 

[NickF]

You want an LSI 9207-8e

Genuine LSI 9207-8e SAS HBA 6Gbps PCI-E 3.0 P20 IT mode for ZFS FreeNAS unRAID | eBay

I have fully tested them using all 8 SAS lanes connecting both external SFF-8088 connectors. I've used ZFS for many years. I'm familiar with ZFS on Linux, FreeNAS, and many of the technologies commonly used by other enthusiasts.

www.ebay.com

There are cheaper vendors out there, but this guys only sells real stuff and not chinese knockoffs/clones. It has 8088 connectors, so your existing cables will work.