Clear smart ATA errors?

bogdanovvo

Cadet
Joined
Feb 4, 2020
Messages
1
Hi all,

I am running nagios that checks status of the RAID drives on one my servers. recently one of the drives has reported an error. I was able to locate the drive and run a SMART check on it, below are the results.

Now I am getting bombarded with the warning messages from nagios about this drive, but it seems to be OK by looking at SMART report. I really wouldn't want to turn off notifications for this service in case something serious happens, is there a way to reset the error count on the drive?

=== START OF INFORMATION SECTION ===
Model Family: Western Digital Re
Device Model: WDC WD4000FYYZ-05UL1B0
Serial Number: WD-WCC132357965
LU WWN Device Id: 5 0014ee 20a992ba1
Firmware Version: 00.0NS05
User Capacity: 4,000,787,030,016 bytes [4.00 TB]
Sector Size: 512 bytes logical/physical
Rotation Rate: 7200 rpm
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS (minor revision not indicated)
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Tue Feb 4 17:49:17 2020 PST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: ATA return descriptor not supported by controller firmware
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (45960) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 496) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x70bd) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 100 253 021 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 4
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 100 253 000 Old_age Always - 0
9 Power_On_Hours 0x0032 090 090 000 Old_age Always - 7386
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 4
16 Total_LBAs_Read 0x0022 007 193 000 Old_age Always - 414892220909
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 3
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 0
194 Temperature_Celsius 0x0022 125 119 000 Old_age Always - 27
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

SMART Error Log Version: 1
ATA Error Count: 2
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 2 occurred at disk power-on lifetime: 36033 hours (1501 days + 9 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 51 00 00 00 00 00

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
b4 00 00 00 00 00 00 00 22:31:48.429 SANITIZE DEVICE
ec 00 00 00 00 00 00 00 22:31:48.429 IDENTIFY DEVICE
ec 00 01 00 00 00 00 00 22:31:48.415 IDENTIFY DEVICE
e5 00 00 00 00 00 40 00 22:16:28.558 CHECK POWER MODE

Error 1 occurred at disk power-on lifetime: 36012 hours (1500 days + 12 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 51 00 00 00 00 00

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
b4 00 00 00 00 00 00 00 01:07:28.991 SANITIZE DEVICE
ec 00 00 00 00 00 00 00 01:07:28.990 IDENTIFY DEVICE
ec 00 01 00 00 00 00 00 01:07:28.976 IDENTIFY DEVICE
ec 00 00 00 00 00 a0 00 01:07:26.434 IDENTIFY DEVICE
ef 02 00 00 00 00 00 00 01:07:26.434 SET FEATURES [Enable write cache]

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 7366 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 
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