Can't update Plex, or the update takes longer then I can take

[Mike77]

Hi,

I'm trying to update my plex jail. But for some reason it has already taken more then 4 hours and it seems to be stalling on the 50% mark. Can anyone help me to solve this?

 

[dlavigne]

Were you able to resolve this?

 

[SweetAndLow]

Jail or plugin? How are you updating it?

 

[Mike77]

Sadly I wasn't able to solve it, so I deleted the jails and reinstalled the whole thing.

I tried updating it by klicking the update button in the Web Gui of Freenas. First I tried this with everything running and afther that didn't work, I turned everything of in Freenas and tried it again. But it didn't work.

So it's solved for now, but the problem might come back.

 

[Mike77]

Guys, the problem came back. Again deleted the plugin jails (everything) and reinstalled it a couple of times and got it running (for now). To be clear, at the moment I'm only using the GUI in Freenas and I had PLEX running for 5 months, without having any problems. But after updating my hardware (new computer) and Freenas the problems started.

The install works perfectly. But after installing PLEX it sometimes can't find it's storage (mounted and all), the IP address can't be changed (even if you lock it in your router and set it in Freenas to DHCP...) and/or the web interface can't be reached. This happens most of the time after trying to change the IP (router says it exists, other computers can see the media server, but you can't reach it through the web interface) and after changing the settings in the web interface.

In the PLEX web interface it says that there is an update and that I should install it manually. But as you can guess, there isn't an update button. So I've been looking at the posts on this forum and tried updating it through the shell (post by Cosmo_Kramer; see below). But alas it doesn’t work for me. The shell is new to me….

Upgrading Plex:
When new releases of Plex come out, you may update without losing your data and preferences. To check if a new release of Plex is available via ports, visit this page:http://www.freshports.org/multimedia/plexmediaserver/
To upgrade Plex, first install a tool called portupgrade with this command:cd /usr/ports/ports-mgmt/portupgrade/ && make install clean
When configuration dialog boxes appear, accept the defaults.
Next, you have to update the FreeBSD port tree with this command:portsnap fetch update
Then to upgrade all ports at once, use the following:portupgrade -a
Alternatively, you can have portupgrade prompt you before upgrading each port with this:portupgrade -ai
Afterwards, your ports, including Plex, should be up to date.

 

[Joshua Parker Ruehlig]

Guys, the problem came back. Again deleted the plugin jails (everything) and reinstalled it a couple of times and got it running (for now). To be clear, at the moment I'm only using the GUI in Freenas and I had PLEX running for 5 months, without having any problems. But after updating my hardware (new computer) and Freenas the problems started.

The install works perfectly. But after installing PLEX it sometimes can't find it's storage (mounted and all), the IP address can't be changed (even if you lock it in your router and set it in Freenas to DHCP...) and/or the web interface can't be reached. This happens most of the time after trying to change the IP (router says it exists, other computers can see the media server, but you can't reach it through the web interface) and after changing the settings in the web interface.

In the PLEX web interface it says that there is an update and that I should install it manually. But as you can guess, there isn't an update button. So I've been looking at the posts on this forum and tried updating it through the shell (post by Cosmo_Kramer; see below). But alas it doesn’t work for me. The shell is new to me….

Upgrading Plex:
When new releases of Plex come out, you may update without losing your data and preferences. To check if a new release of Plex is available via ports, visit this page:http://www.freshports.org/multimedia/plexmediaserver/
To upgrade Plex, first install a tool called portupgrade with this command:cd /usr/ports/ports-mgmt/portupgrade/ && make install clean
When configuration dialog boxes appear, accept the defaults.
Next, you have to update the FreeBSD port tree with this command:portsnap fetch update
Then to upgrade all ports at once, use the following:portupgrade -a
Alternatively, you can have portupgrade prompt you before upgrading each port with this:portupgrade -ai
Afterwards, your ports, including Plex, should be up to date.

I'm not experienced with plex, but I do recall reading about the plex GUI update message not being valid and to ignore it on most server OS's. I would Google this.

if you use the plugin, you shouldn't be using ports to update plex. also the version of plex in ports is older than the one offered by freenas

 

[Mike77]

I'm not experienced with plex, but I do recall reading about the plex GUI update message not being valid and to ignore it on most server OS's. I would Google this.

if you use the plugin, you shouldn't be using ports to update plex. also the version of plex in ports is older than the one offered by freenas

Thank for the clear answer!

It doesn't solve the problem of Plex crashing all the time, but still, it answers a couple of questions that were really bugging me.

I believe I should start reading up on use of the command line. I wasn't sure if ports was somekind of a command or directory that I didn't know and what it did and actually jails and plugins aren't that clear to me either.

So I guess I've got a lot of reading to do :)

By the way, I read that you have an 840 installed as a L2ARC. Does it help with the speed. I have an 850 doing nothing (see my signature), and I'm still looking for something to do with it.

 

[Joshua Parker Ruehlig]

I assume it does but i haven't benchmarked it. Like you, I had it around so I figured I'd put it to some use.

 

[Mike77]

I assume it does but i haven't benchmarked it. Like you, I had it around so I figured I'd put it to some use.

Hahaha Nice!