CallError - [EFAULT] Failed to set NT password for XXXXXX: Username not found!

[jgarciaxgen]

Okay, so I have created my groups with my validated permissions and now am half way through my list of 45+ users. Very simply, all I am entering is their full name, truncated username, support email, and adding their corresponding group to the primary group selection. Now as I am halfway through entering the users I can no longer add any more. It gives this error error after submitting, so I press back look at the list and see the user still listed their. Thinking on my feet, I try deleting the user record, then re-adding, still the same thing. So maybe I got to trick it by deleting that record and trying to add a different truncated name, go back in and edit it to the correct name. Nope, same error message. It's literally.... driving.... me .....batty especially when I'm at a stand still on this. Anyone have a work-around? or Is this a known issue of sorts that I am unaware of?

This is brand new system.
I am on CORE 12.0-U1.1

[EFAULT] Failed to set NT password for buttmunch: Username not found!

Error: Traceback (most recent call last): File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 137, in call_method result = await self.middleware._call(message['method'], serviceobj, methodobj, params, app=self, File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1195, in _call return await methodobj(*prepared_call.args) File "/usr/local/lib/python3.8/site-packages/middlewared/service.py", line 455, in create rv = await self.middleware._call( File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1195, in _call return await methodobj(*prepared_call.args) File "/usr/local/lib/python3.8/site-packages/middlewared/schema.py", line 973, in nf return await f(*args, **kwargs) File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/account.py", line 316, in do_create await self.__set_smbpasswd(data['username']) File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/account.py", line 857, in __set_smbpasswd await self.middleware.call('smb.update_passdb_user', username) File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1238, in call return await self._call( File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1195, in _call return await methodobj(*prepared_call.args)

 

[anodos]

Okay, so I have created my groups with my validated permissions and now am half way through my list of 45+ users. Very simply, all I am entering is their full name, truncated username, support email, and adding their corresponding group to the primary group selection. Now as I am halfway through entering the users I can no longer add any more. It gives this error error after submitting, so I press back look at the list and see the user still listed their. Thinking on my feet, I try deleting the user record, then re-adding, still the same thing. So maybe I got to trick it by deleting that record and trying to add a different truncated name, go back in and edit it to the correct name. Nope, same error message. It's literally.... driving.... me .....batty especially when I'm at a stand still on this. Anyone have a work-around? or Is this a known issue of sorts that I am unaware of?

This is brand new system.
I am on CORE 12.0-U1.1

[EFAULT] Failed to set NT password for buttmunch: Username not found!

Error: Traceback (most recent call last): File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 137, in call_method result = await self.middleware._call(message['method'], serviceobj, methodobj, params, app=self, File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1195, in _call return await methodobj(*prepared_call.args) File "/usr/local/lib/python3.8/site-packages/middlewared/service.py", line 455, in create rv = await self.middleware._call( File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1195, in _call return await methodobj(*prepared_call.args) File "/usr/local/lib/python3.8/site-packages/middlewared/schema.py", line 973, in nf return await f(*args, **kwargs) File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/account.py", line 316, in do_create await self.__set_smbpasswd(data['username']) File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/account.py", line 857, in __set_smbpasswd await self.middleware.call('smb.update_passdb_user', username) File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1238, in call return await self._call( File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1195, in _call return await methodobj(*prepared_call.args)

Can you PM me a debug please (system->advanced->save debug).

 

[jgarciaxgen]

sending it on over.

 

[anodos]

sending it on over.

Right. I replied to your PM. I'm not able to reproduce this issue in my lab (added about 80 local users), and so I'll need to see it live to understand what's going wrong.

 

[bdew]

I had same error :[EFAULT] Failed to set NT password for "user"
I have created 8 users successfully, and after that when I try to create new user there is this error. Any ideas?

 

[jgarciaxgen]

It's a bug they're looking into. Try deleting that affected user and trying again in like 10 minutes. It's hit or miss, but working none the less with a little patience until they roll out a fix.

 

[anodos]

I had same error :[EFAULT] Failed to set NT password for "user"
I have created 8 users successfully, and after that when I try to create new user there is this error. Any ideas?

I think this may be related to an issue I fixed here: https://github.com/freenas/freenas/pull/6302/files. Scheduled for U3 most likely. You can clone your boot environment, then replace /usr/local/lib/python3.8/site-packages/middlewared/plugins/account.py with the version from that PR, then service middlewared restart. You'll need either console or SSH access to perform the surgery.

 

[bdew]

Thanks, I will try SSH it.

 

[notn]

Аналогичная проблема, после замены /usr/local/lib/python3.8/site-packages/middlewared/plugins/account.py вообще не стартует

A similar problem, after replacing /usr/local/lib/python3.8/site-packages/middlewared/plugins/account.py does not start at all

root@truenas[...3.8/site-packages/middlewared/plugins]# service middlewared restart
Stopping middlewared.
Waiting for PIDS: 21714, 21714.
Middleware startup is idle for more than 240 seconds
##############################################################
MIDDLEWARED FAILED TO START, SYSTEM WILL NOT BEHAVE CORRECTLY!
##############################################################

 

[gaspree]

Hi!

I have the same problem, every time, when I create a new user (copy from a saved list), I got these error message:
-------------8X---------------------------8X---------------
CallError
[EFAULT] Failed to set NT password for ..........: Username not found!

More info...
Error: Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 137, in call_method
result = await self.middleware._call(message['method'], serviceobj, methodobj, params, app=self,
File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1195, in _call
return await methodobj(*prepared_call.args)
File "/usr/local/lib/python3.8/site-packages/middlewared/service.py", line 463, in update
rv = await self.middleware._call(
File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1195, in _call
return await methodobj(*prepared_call.args)
File "/usr/local/lib/python3.8/site-packages/middlewared/schema.py", line 973, in nf
return await f(*args, **kwargs)
File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/account.py", line 506, in do_update
await self.__set_smbpasswd(user['username'])
File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/account.py", line 857, in __set_smbpasswd
await self.middleware.call('smb.update_passdb_user', username)
File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1238, in call
return await self._call(
File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1195, in _call
return await methodobj(*prepared_call.args)
File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/smb_/passdb.py", line 112, in update_passdb_user
raise CallError(f'Failed to set NT password for {username}: {setntpass.stderr.decode()}')
middlewared.service_exception.CallError: [EFAULT] Failed to set NT password for ..........: Username not found!
-------------8X---------------------------8X---------------
..the user is created, but the input screen remains..
It doesn't matter if I copy it from a list or type it in manually.
This is a recent TrueNAS installation.

Thanx
Tamas

 

[gaspree]

Hi!

I have the same problem, every time, when I create a new user (copy from a saved list), I got these error message:
-------------8X---------------------------8X---------------
CallError
[EFAULT] Failed to set NT password for ..........: Username not found!

More info...
Error: Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 137, in call_method
result = await self.middleware._call(message['method'], serviceobj, methodobj, params, app=self,
File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1195, in _call
return await methodobj(*prepared_call.args)
File "/usr/local/lib/python3.8/site-packages/middlewared/service.py", line 463, in update
rv = await self.middleware._call(
File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1195, in _call
return await methodobj(*prepared_call.args)
File "/usr/local/lib/python3.8/site-packages/middlewared/schema.py", line 973, in nf
return await f(*args, **kwargs)
File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/account.py", line 506, in do_update
await self.__set_smbpasswd(user['username'])
File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/account.py", line 857, in __set_smbpasswd
await self.middleware.call('smb.update_passdb_user', username)
File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1238, in call
return await self._call(
File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1195, in _call
return await methodobj(*prepared_call.args)
File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/smb_/passdb.py", line 112, in update_passdb_user
raise CallError(f'Failed to set NT password for {username}: {setntpass.stderr.decode()}')
middlewared.service_exception.CallError: [EFAULT] Failed to set NT password for ..........: Username not found!
-------------8X---------------------------8X---------------
..the user is created, but the input screen remains..
It doesn't matter if I copy it from a list or type it in manually.
This is a recent TrueNAS installation.

Thanx
Tamas

Addition, this is a TrueNAS 12.0-U2.1 version.

 

[jgarciaxgen]

Run the update. Then try again.

 

[gaspree]

This is the latest version, TrueNAS 12.0-U2.1, I just checked, there is no update for it.