Broken drive?

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Sebastian Thörn

Cadet
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Apr 1, 2015
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Hello,
last night i got an email so today i started google and i was suppose to do a smartctl -x /dev/daX and found three error on the drive.
Anything I can do or should i put my spare-drive in and toss the old one away?

Br Sebastian Thörn

Code:
Hostname bettan.local Edit
Build FreeNAS-11.1-U6
Platform Intel(R) Xeon(R) CPU E3-1231 v3 @ 3.40GHz
Memory 32687MB
System Time Sun, 7 Oct 2018 10:09:30 +0200
Uptime 10:09AM up 15 days, 13:37, 1 user
Load Average 0.15, 0.23, 0.26



Code:
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.1-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:	 Western Digital Red
Device Model:	 WDC WD40EFRX-68WT0N0
Serial Number:	WD-WCC4E4XPHN4U
LU WWN Device Id: 5 0014ee 20d0667dc
Firmware Version: 82.00A82
User Capacity:	4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:	 512 bytes logical, 4096 bytes physical
Rotation Rate:	5400 rpm
Device is:		In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:	Sun Oct  7 09:54:51 2018 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:	  (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection:		 (52560) seconds.
Offline data collection
capabilities:			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:			(0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:		(0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time:	 (   2) minutes.
Extended self-test routine
recommended polling time:	 ( 526) minutes.
Conveyance self-test routine
recommended polling time:	 (   5) minutes.
SCT capabilities:			(0x703d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME		  FLAGS	VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate	 POSR-K   200   200   051	-	3
  3 Spin_Up_Time			POS--K   176   176   021	-	8158
  4 Start_Stop_Count		-O--CK   100   100   000	-	30
  5 Reallocated_Sector_Ct   PO--CK   200   200   140	-	0
  7 Seek_Error_Rate		 -OSR-K   200   200   000	-	0
  9 Power_On_Hours		  -O--CK   075   075   000	-	18926
 10 Spin_Retry_Count		-O--CK   100   253   000	-	0
 11 Calibration_Retry_Count -O--CK   100   253   000	-	0
 12 Power_Cycle_Count	   -O--CK   100   100   000	-	30
192 Power-Off_Retract_Count -O--CK   200   200   000	-	28
193 Load_Cycle_Count		-O--CK   200   200   000	-	322
194 Temperature_Celsius	 -O---K   110   105   000	-	42
196 Reallocated_Event_Count -O--CK   200   200   000	-	0
197 Current_Pending_Sector  -O--CK   200   200   000	-	0
198 Offline_Uncorrectable   ----CK   100   253   000	-	0
199 UDMA_CRC_Error_Count	-O--CK   200   200   000	-	0
200 Multi_Zone_Error_Rate   ---R--   100   253   000	-	0
							||||||_ K auto-keep
							|||||__ C event count
							||||___ R error rate
							|||____ S speed/performance
							||_____ O updated online
							|______ P prefailure warning

General Purpose Log Directory Version 1
SMART		   Log Directory Version 1 [multi-sector log support]
Address	Access  R/W   Size  Description
0x00	   GPL,SL  R/O	  1  Log Directory
0x01		   SL  R/O	  1  Summary SMART error log
0x02		   SL  R/O	  5  Comprehensive SMART error log
0x03	   GPL	 R/O	  6  Ext. Comprehensive SMART error log
0x06		   SL  R/O	  1  SMART self-test log
0x07	   GPL	 R/O	  1  Extended self-test log
0x09		   SL  R/W	  1  Selective self-test log
0x10	   GPL	 R/O	  1  NCQ Command Error log
0x11	   GPL	 R/O	  1  SATA Phy Event Counters log
0x21	   GPL	 R/O	  1  Write stream error log
0x22	   GPL	 R/O	  1  Read stream error log
0x80-0x9f  GPL,SL  R/W	 16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS	  16  Device vendor specific log
0xa8-0xb6  GPL,SL  VS	   1  Device vendor specific log
0xb7	   GPL,SL  VS	  39  Device vendor specific log
0xbd	   GPL,SL  VS	   1  Device vendor specific log
0xc0	   GPL,SL  VS	   1  Device vendor specific log
0xc1	   GPL	 VS	  93  Device vendor specific log
0xe0	   GPL,SL  R/W	  1  SCT Command/Status
0xe1	   GPL,SL  R/W	  1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
Device Error Count: 3
	CR	 = Command Register
	FEATR  = Features Register
	COUNT  = Count (was: Sector Count) Register
	LBA_48 = Upper bytes of LBA High/Mid/Low Registers ]  ATA-8
	LH	 = LBA High (was: Cylinder High) Register	]   LBA
	LM	 = LBA Mid (was: Cylinder Low) Register	  ] Register
	LL	 = LBA Low (was: Sector Number) Register	 ]
	DV	 = Device (was: Device/Head) Register
	DC	 = Device Control Register
	ER	 = Error register
	ST	 = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 3 [2] occurred at disk power-on lifetime: 18896 hours (787 days + 8 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 00 00 00 01 10 51 ce d8 40 00  Error: UNC at LBA = 0x11051ced8 = 4568764120

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 00 08 00 00 00 01 10 51 ce d8 40 00 48d+12:25:55.993  READ FPDMA QUEUED
  ea 00 00 00 00 00 00 00 00 00 00 40 00 48d+12:25:55.972  FLUSH CACHE EXT
  ea 00 00 00 00 00 00 00 00 00 00 40 00 48d+12:25:55.959  FLUSH CACHE EXT
  ea 00 00 00 00 00 00 00 00 00 00 40 00 48d+12:25:55.945  FLUSH CACHE EXT
  61 00 08 00 00 00 01 18 97 35 38 40 00 48d+12:25:55.945  WRITE FPDMA QUEUED

Error 2 [1] occurred at disk power-on lifetime: 18896 hours (787 days + 8 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 00 00 00 01 10 51 ce f0 40 00  Error: UNC at LBA = 0x11051cef0 = 4568764144

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 00 08 00 00 00 01 10 51 ce f0 40 00 48d+12:25:52.114  READ FPDMA QUEUED
  ea 00 00 00 00 00 00 00 00 00 00 40 00 48d+12:25:52.102  FLUSH CACHE EXT
  61 00 08 00 00 00 01 18 97 34 30 40 00 48d+12:25:52.102  WRITE FPDMA QUEUED
  ea 00 00 00 00 00 00 00 00 00 00 40 00 48d+12:25:52.092  FLUSH CACHE EXT
  61 00 08 00 00 00 01 18 97 34 28 40 00 48d+12:25:52.091  WRITE FPDMA QUEUED

Error 1 [0] occurred at disk power-on lifetime: 18488 hours (770 days + 8 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 00 00 00 01 48 75 da e0 40 00  Error: UNC at LBA = 0x14875dae0 = 5510650592

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 00 08 00 00 00 01 48 75 da e0 40 00 31d+12:38:23.619  READ FPDMA QUEUED
  60 00 08 00 00 00 01 48 46 c8 70 40 00 31d+12:38:23.548  READ FPDMA QUEUED
  60 00 08 00 00 00 00 eb 69 07 f0 40 00 31d+12:38:23.530  READ FPDMA QUEUED
  60 00 08 00 00 00 01 48 46 6a 68 40 00 31d+12:38:23.504  READ FPDMA QUEUED
  60 00 08 00 00 00 01 0e 83 e5 38 40 00 31d+12:38:23.466  READ FPDMA QUEUED

SMART Extended Self-test Log Version: 1 (1 sectors)
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
	1		0		0  Not_testing
	2		0		0  Not_testing
	3		0		0  Not_testing
	4		0		0  Not_testing
	5		0		0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:				  3
SCT Version (vendor specific):	   258 (0x0102)
SCT Support Level:				   1
Device State:						Active (0)
Current Temperature:					42 Celsius
Power Cycle Min/Max Temperature:	 28/46 Celsius
Lifetime	Min/Max Temperature:	 25/47 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:	 2
Temperature Sampling Period:		 1 minute
Temperature Logging Interval:		1 minute
Min/Max recommended Temperature:	  0/60 Celsius
Min/Max Temperature Limit:		   -41/85 Celsius
Temperature History Size (Index):	478 (456)

Index	Estimated Time   Temperature Celsius
 457	2018-10-07 01:57	42  ***********************
 ...	..(476 skipped).	..  ***********************
 456	2018-10-07 09:54	42  ***********************

SCT Error Recovery Control:
		   Read:	 70 (7.0 seconds)
		  Write:	 70 (7.0 seconds)

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID	  Size	 Value  Description
0x0001  2			0  Command failed due to ICRC error
0x0002  2			0  R_ERR response for data FIS
0x0003  2			0  R_ERR response for device-to-host data FIS
0x0004  2			0  R_ERR response for host-to-device data FIS
0x0005  2			0  R_ERR response for non-data FIS
0x0006  2			0  R_ERR response for device-to-host non-data FIS
0x0007  2			0  R_ERR response for host-to-device non-data FIS
0x0008  2			0  Device-to-host non-data FIS retries
0x0009  2			7  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2			8  Device-to-host register FISes sent due to a COMRESET
0x000b  2			0  CRC errors within host-to-device FIS
0x000f  2			0  R_ERR response for host-to-device data FIS, CRC
0x0012  2			0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4	  4302419  Vendor specific


The mail:
Code:
bettan.local kernel log messages:
> (da6:mps0:0:6:0): READ(16). CDB: 88 00 00 00 00 01 10 51 ce f0 00 00 00 08 00 00 
> (da6:mps0:0:6:0): CAM status: SCSI Status Error
> (da6:mps0:0:6:0): SCSI status: Check Condition
> (da6:mps0:0:6:0): SCSI sense: MEDIUM ERROR asc:11,0 (Unrecovered read error)
> (da6:mps0:0:6:0): Info: 0x11051cef0
> (da6:mps0:0:6:0): Error 5, Unretryable error
> GEOM_ELI: g_eli_read_done() failed (error=5) gptid/1b471f93-2b72-11e6-bc61-0cc47aabf7e8.eli[READ(offset=2337059692544, length=4096)]
> (da6:mps0:0:6:0): READ(16). CDB: 88 00 00 00 00 01 10 51 ce d8 00 00 00 08 00 00 
> (da6:mps0:0:6:0): CAM status: SCSI Status Error
> (da6:mps0:0:6:0): SCSI status: Check Condition
> (da6:mps0:0:6:0): SCSI sense: MEDIUM ERROR asc:11,0 (Unrecovered read error)
> (da6:mps0:0:6:0): Info: 0x11051ced8
> (da6:mps0:0:6:0): Error 5, Unretryable error
> GEOM_ELI: g_eli_read_done() failed (error=5) gptid/1b471f93-2b72-11e6-bc61-0cc47aabf7e8.eli[READ(offset=2337059680256, length=4096)]
 
Chris Moore

Chris Moore

Hall of Famer
Joined
May 2, 2015
Messages
10,079
I would install the spare at this point.
The used drive may still be in warranty. You should investigate that before discarding it.
You should configure your server to run periodic SMART tests. It doesn't look like that is happening.
 
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