ATA error count increased from 0 to 1

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Andrew076

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Apr 5, 2015
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I received over the past few days notifications that my error count increased from 0 to 1 on three of my drives. Question I have is how concerned should I be? Results of the SMART test are below. All of the errors occurred "at disk power-on"

CRITICAL: June 24, 2017, 2:07 a.m. - Device: /dev/ada1, ATA error count increased from 0 to 1
CRITICAL: June 26, 2017, 12:37 a.m. - Device: /dev/ada0, ATA error count increased from 0 to 1
CRITICAL: June 29, 2017, 7:40 a.m. - Device: /dev/ada2, ATA error count increased from 0 to 1

Code:
########## SMART status report summary for all drives ########## +------+---------------+----+-
----+-----+-----+-------+-------+--------+------+----------+------+-------+
|Device|Serial		 |Temp|Power|Start|Spin |ReAlloc|Current|Offline |Seek  |Total	 |High  |Command|
|	  |			   |	|On   |Stop |Retry|Sectors|Pending|Uncorrec|Errors|Seeks	 |Fly   |Timeout|
|	  |			   |	|Hours|Count|Count|	   |Sectors|Sectors |	  |		  |Writes|Count  |
+------+---------------+----+-----+-----+-----+-------+-------+--------+------+----------+------+-------+
|ada0  |WD-WCC4NJANZTZ8| 34 |19336|   30|	0|	  0|	  0|	   0|   N/A|	   N/A|   N/A|	N/A|
|ada1  |WD-WCC4NDZPHV7N| 35 |19336|   30|	0|	  0|	  0|	   0|   N/A|	   N/A|   N/A|	N/A|
|ada2  |WD-WMC4N0F3P1YZ| 36 |19335|   30|	0|	  0|	  0|	   0|   N/A|	   N/A|   N/A|	N/A|
|ada3  |WD-WCC4NEAUV8ND| 36 |19335|   30|	0|	  0|	  0|	   0|   N/A|	   N/A|   N/A|	N/A|
|ada4  |WD-WMC4N0F3APUY| 35 |19335|   30|	0|	  0|	  0|	   0|   N/A|	   N/A|   N/A|	N/A|
|ada5  |WD-WMC4N0F95M77| 35 |19335|   30|	0|	  0|	  0|	   0|   N/A|	   N/A|   N/A|	N/A|
+------+---------------+----+-----+-----+-----+-------+-------+--------+------+----------+------+-------+



########## SMART status report for ada0 drive (Western Digital Red: WD-WCC4NJANZTZ8) ##########
smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.0-STABLE amd64] (local build)

SMART overall-health self-assessment test result: PASSED

ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x002f   200   200   051	Pre-fail  Always	   -	   0
  3 Spin_Up_Time			0x0027   183   178   021	Pre-fail  Always	   -	   5816
  4 Start_Stop_Count		0x0032   100   100   000	Old_age   Always	   -	   30
  5 Reallocated_Sector_Ct   0x0033   200   200   140	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x002e   200   200   000	Old_age   Always	   -	   0
  9 Power_On_Hours		  0x0032   074   074   000	Old_age   Always	   -	   19336
10 Spin_Retry_Count		0x0032   100   253   000	Old_age   Always	   -	   0
11 Calibration_Retry_Count 0x0032   100   253   000	Old_age   Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   000	Old_age   Always	   -	   30
192 Power-Off_Retract_Count 0x0032   200   200   000	Old_age   Always	   -	   20
193 Load_Cycle_Count		0x0032   200   200   000	Old_age   Always	   -	   203
194 Temperature_Celsius	 0x0022   116   110   000	Old_age   Always	   -	   34
196 Reallocated_Event_Count 0x0032   200   200   000	Old_age   Always	   -	   0
197 Current_Pending_Sector  0x0032   200   200   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0030   100   253   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x0032   200   200   000	Old_age   Always	   -	   0
200 Multi_Zone_Error_Rate   0x0008   200   200   000	Old_age   Offline	  -	   0

ATA Error Count: 1
	CR = Command Register [HEX]
	FR = Features Register [HEX]
	SC = Sector Count Register [HEX]
	SN = Sector Number Register [HEX]
	CL = Cylinder Low Register [HEX]
	CH = Cylinder High Register [HEX]
	DH = Device/Head Register [HEX]
	DC = Device Command Register [HEX]
	ER = Error register [HEX]
	ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1 occurred at disk power-on lifetime: 19255 hours (802 days + 7 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  10 51 08 d0 01 40 40  Error: IDNF at LBA = 0x004001d0 = 4194768

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ca 00 08 d0 01 40 40 08   5d+15:44:23.903  WRITE DMA

Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
Short offline	   Completed without error	   00%	 19211		 -



########## SMART status report for ada1 drive (Western Digital Red: WD-WCC4NDZPHV7N) ##########
smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.0-STABLE amd64] (local build)

SMART overall-health self-assessment test result: PASSED

ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x002f   200   200   051	Pre-fail  Always	   -	   0
  3 Spin_Up_Time			0x0027   186   180   021	Pre-fail  Always	   -	   5675
  4 Start_Stop_Count		0x0032   100   100   000	Old_age   Always	   -	   30
  5 Reallocated_Sector_Ct   0x0033   200   200   140	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x002e   200   200   000	Old_age   Always	   -	   0
  9 Power_On_Hours		  0x0032   074   074   000	Old_age   Always	   -	   19336
10 Spin_Retry_Count		0x0032   100   253   000	Old_age   Always	   -	   0
11 Calibration_Retry_Count 0x0032   100   253   000	Old_age   Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   000	Old_age   Always	   -	   30
192 Power-Off_Retract_Count 0x0032   200   200   000	Old_age   Always	   -	   20
193 Load_Cycle_Count		0x0032   200   200   000	Old_age   Always	   -	   203
194 Temperature_Celsius	 0x0022   115   109   000	Old_age   Always	   -	   35
196 Reallocated_Event_Count 0x0032   200   200   000	Old_age   Always	   -	   0
197 Current_Pending_Sector  0x0032   200   200   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0030   100   253   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x0032   200   200   000	Old_age   Always	   -	   0
200 Multi_Zone_Error_Rate   0x0008   200   200   000	Old_age   Offline	  -	   0

ATA Error Count: 1
	CR = Command Register [HEX]
	FR = Features Register [HEX]
	SC = Sector Count Register [HEX]
	SN = Sector Number Register [HEX]
	CL = Cylinder Low Register [HEX]
	CH = Cylinder High Register [HEX]
	DH = Device/Head Register [HEX]
	DC = Device Command Register [HEX]
	ER = Error register [HEX]
	ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1 occurred at disk power-on lifetime: 19208 hours (800 days + 8 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  10 51 08 d8 01 40 40  Error: IDNF at LBA = 0x004001d8 = 4194776

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ca 00 08 d8 01 40 40 08   3d+17:02:32.579  WRITE DMA

Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
Short offline	   Completed without error	   00%	 19210		 -



########## SMART status report for ada2 drive (Western Digital Red: WD-WMC4N0F3P1YZ) ##########
smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.0-STABLE amd64] (local build)

SMART overall-health self-assessment test result: PASSED

ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x002f   200   200   051	Pre-fail  Always	   -	   0
  3 Spin_Up_Time			0x0027   185   179   021	Pre-fail  Always	   -	   5716
  4 Start_Stop_Count		0x0032   100   100   000	Old_age   Always	   -	   30
  5 Reallocated_Sector_Ct   0x0033   200   200   140	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x002e   200   200   000	Old_age   Always	   -	   0
  9 Power_On_Hours		  0x0032   074   074   000	Old_age   Always	   -	   19335
10 Spin_Retry_Count		0x0032   100   253   000	Old_age   Always	   -	   0
11 Calibration_Retry_Count 0x0032   100   253   000	Old_age   Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   000	Old_age   Always	   -	   30
192 Power-Off_Retract_Count 0x0032   200   200   000	Old_age   Always	   -	   19
193 Load_Cycle_Count		0x0032   200   200   000	Old_age   Always	   -	   203
194 Temperature_Celsius	 0x0022   114   108   000	Old_age   Always	   -	   36
196 Reallocated_Event_Count 0x0032   200   200   000	Old_age   Always	   -	   0
197 Current_Pending_Sector  0x0032   200   200   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0030   100   253   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x0032   200   200   000	Old_age   Always	   -	   0
200 Multi_Zone_Error_Rate   0x0008   200   200   000	Old_age   Offline	  -	   0

ATA Error Count: 1
	CR = Command Register [HEX]
	FR = Features Register [HEX]
	SC = Sector Count Register [HEX]
	SN = Sector Number Register [HEX]
	CL = Cylinder Low Register [HEX]
	CH = Cylinder High Register [HEX]
	DH = Device/Head Register [HEX]
	DC = Device Command Register [HEX]
	ER = Error register [HEX]
	ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1 occurred at disk power-on lifetime: 19334 hours (805 days + 14 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  10 51 08 28 02 40 40  Error: IDNF at LBA = 0x00400228 = 4194856

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ca 00 08 28 02 40 40 08   8d+22:43:28.932  WRITE DMA

Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
Short offline	   Interrupted (host reset)	  10%	 19210		 -



########## SMART status report for ada3 drive (Western Digital Red: WD-WCC4NEAUV8ND) ##########
smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.0-STABLE amd64] (local build)

SMART overall-health self-assessment test result: PASSED

ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x002f   200   200   051	Pre-fail  Always	   -	   0
  3 Spin_Up_Time			0x0027   186   179   021	Pre-fail  Always	   -	   5691
  4 Start_Stop_Count		0x0032   100   100   000	Old_age   Always	   -	   30
  5 Reallocated_Sector_Ct   0x0033   200   200   140	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x002e   200   200   000	Old_age   Always	   -	   0
  9 Power_On_Hours		  0x0032   074   074   000	Old_age   Always	   -	   19335
10 Spin_Retry_Count		0x0032   100   253   000	Old_age   Always	   -	   0
11 Calibration_Retry_Count 0x0032   100   253   000	Old_age   Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   000	Old_age   Always	   -	   30
192 Power-Off_Retract_Count 0x0032   200   200   000	Old_age   Always	   -	   21
193 Load_Cycle_Count		0x0032   200   200   000	Old_age   Always	   -	   222
194 Temperature_Celsius	 0x0022   114   109   000	Old_age   Always	   -	   36
196 Reallocated_Event_Count 0x0032   200   200   000	Old_age   Always	   -	   0
197 Current_Pending_Sector  0x0032   200   200   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0030   100   253   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x0032   200   200   000	Old_age   Always	   -	   0
200 Multi_Zone_Error_Rate   0x0008   200   200   000	Old_age   Offline	  -	   0

No Errors Logged

Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
Short offline	   Completed without error	   00%	 19210		 -



########## SMART status report for ada4 drive (Western Digital Red: WD-WMC4N0F3APUY) ##########
smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.0-STABLE amd64] (local build)

SMART overall-health self-assessment test result: PASSED

ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x002f   200   200   051	Pre-fail  Always	   -	   0
  3 Spin_Up_Time			0x0027   187   179   021	Pre-fail  Always	   -	   5650
  4 Start_Stop_Count		0x0032   100   100   000	Old_age   Always	   -	   30
  5 Reallocated_Sector_Ct   0x0033   200   200   140	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x002e   200   200   000	Old_age   Always	   -	   0
  9 Power_On_Hours		  0x0032   074   074   000	Old_age   Always	   -	   19335
10 Spin_Retry_Count		0x0032   100   253   000	Old_age   Always	   -	   0
11 Calibration_Retry_Count 0x0032   100   253   000	Old_age   Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   000	Old_age   Always	   -	   30
192 Power-Off_Retract_Count 0x0032   200   200   000	Old_age   Always	   -	   22
193 Load_Cycle_Count		0x0032   200   200   000	Old_age   Always	   -	   201
194 Temperature_Celsius	 0x0022   115   109   000	Old_age   Always	   -	   35
196 Reallocated_Event_Count 0x0032   200   200   000	Old_age   Always	   -	   0
197 Current_Pending_Sector  0x0032   200   200   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0030   100   253   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x0032   200   200   000	Old_age   Always	   -	   0
200 Multi_Zone_Error_Rate   0x0008   200   200   000	Old_age   Offline	  -	   0

No Errors Logged

Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
Short offline	   Completed without error	   00%	 19210		 -



########## SMART status report for ada5 drive (Western Digital Red: WD-WMC4N0F95M77) ##########
smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.0-STABLE amd64] (local build)

SMART overall-health self-assessment test result: PASSED

ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x002f   200   200   051	Pre-fail  Always	   -	   0
  3 Spin_Up_Time			0x0027   185   176   021	Pre-fail  Always	   -	   5750
  4 Start_Stop_Count		0x0032   100   100   000	Old_age   Always	   -	   30
  5 Reallocated_Sector_Ct   0x0033   200   200   140	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x002e   200   200   000	Old_age   Always	   -	   0
  9 Power_On_Hours		  0x0032   074   074   000	Old_age   Always	   -	   19335
10 Spin_Retry_Count		0x0032   100   253   000	Old_age   Always	   -	   0
11 Calibration_Retry_Count 0x0032   100   253   000	Old_age   Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   000	Old_age   Always	   -	   30
192 Power-Off_Retract_Count 0x0032   200   200   000	Old_age   Always	   -	   26
193 Load_Cycle_Count		0x0032   200   200   000	Old_age   Always	   -	   219
194 Temperature_Celsius	 0x0022   115   109   000	Old_age   Always	   -	   35
196 Reallocated_Event_Count 0x0032   200   200   000	Old_age   Always	   -	   0
197 Current_Pending_Sector  0x0032   200   200   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0030   100   253   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x0032   200   200   000	Old_age   Always	   -	   0
200 Multi_Zone_Error_Rate   0x0008   200   200   000	Old_age   Offline	  -	   2

No Errors Logged

Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
Short offline	   Completed without error	   00%	 19210		 -
 

Steve Brown

Explorer
Joined
May 7, 2015
Messages
80
Check your cables both power and data (sata/scsi) make sure they are not loose. I got this error and in fact the drive was bad but the counter gradually increased. Good thing it was still under warranty an easy RMA.
 
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