FreeNAS 9.10.2 stable updated Sunday 16 Jan

[vagasill]

Hi
I had to rebuild my system last year due to disk failure 2 Seagate 4Tb nas drives it now has 2 WD Red nas 4Tb and 2 WD Red 6Tb these last 2 are the replacement disk .After the latest update I noticed these two critical errors on one of the WD 4Tb disk my question is can it be repaired or should I replace with a new WD Red 6 tb disk and to a rebuild
CRITICAL: Jan. 15, 2017, 12:26 a.m. - Device: /dev/ada0, 1 Currently unreadable (pending) sectors
CRITICAL: Jan. 15, 2017, 12:26 a.m. - Device: /dev/ada0, ATA error count increased from 0 to 5
I am not very technical so keep it simple for me

 

[Spearfoot]

Hi
I had to rebuild my system last year due to disk failure 2 Seagate 4Tb nas drives it now has 2 WD Red nas 4Tb and 2 WD Red 6Tb these last 2 are the replacement disk .After the latest update I noticed these two critical errors on one of the WD 4Tb disk my question is can it be repaired or should I replace with a new WD Red 6 tb disk and to a rebuild
CRITICAL: Jan. 15, 2017, 12:26 a.m. - Device: /dev/ada0, 1 Currently unreadable (pending) sectors
CRITICAL: Jan. 15, 2017, 12:26 a.m. - Device: /dev/ada0, ATA error count increased from 0 to 5
I am not very technical so keep it simple for me

Yes, you need to investigate /dev/ada0.

Have you scheduled SMART tests on your system? If not, now would be a good time... Here's a screenshot of the SMART test setup on one of my servers:

In the meantime, you can run some tests right away. Start a shell and run: smartctl -t short /dev/ada0 - this will start a short test of the drive. You'll have to wait a few minutes for it to finish; the smartctl program will in fact tell you roughly how long to wait. Then run this command: smartctl -a /dev/ada0 to query the drive for the test results. Post the result between CODE tags, like this:

Code:

smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.2.0-27-generic] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:	 Western Digital Red (AF)
Device Model:	 WDC WD20EFRX-68EUZN0
Serial Number:	WD-XXXXXXXXXXXX
LU WWN Device Id: 5 0014ee 26272bdfd
Firmware Version: 82.00A82
User Capacity:	2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:	 512 bytes logical, 4096 bytes physical
Rotation Rate:	5400 rpm
Device is:		In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:	Wed May 25 08:42:49 2016 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:	  (   0)	The previous self-test routine completed
					without error or no self-test has ever
					been run.
Total time to complete Offline
data collection:		 (26580) seconds.
Offline data collection
capabilities:			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:			(0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:		(0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine
recommended polling time:	 (   2) minutes.
Extended self-test routine
recommended polling time:	 ( 268) minutes.
Conveyance self-test routine
recommended polling time:	 (   5) minutes.
SCT capabilities:			(0x703d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x002f   100   253   051	Pre-fail  Always	   -	   0
  3 Spin_Up_Time			0x0027   100   253   021	Pre-fail  Always	   -	   0
  4 Start_Stop_Count		0x0032   100   100   000	Old_age   Always	   -	   1
  5 Reallocated_Sector_Ct   0x0033   200   200   140	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x002e   100   253   000	Old_age   Always	   -	   0
  9 Power_On_Hours		  0x0032   100   100   000	Old_age   Always	   -	   0
10 Spin_Retry_Count		0x0032   100   253   000	Old_age   Always	   -	   0
11 Calibration_Retry_Count 0x0032   100   253   000	Old_age   Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   000	Old_age   Always	   -	   1
192 Power-Off_Retract_Count 0x0032   200   200   000	Old_age   Always	   -	   0
193 Load_Cycle_Count		0x0032   200   200   000	Old_age   Always	   -	   1
194 Temperature_Celsius	 0x0022   124   116   000	Old_age   Always	   -	   23
196 Reallocated_Event_Count 0x0032   200   200   000	Old_age   Always	   -	   0
197 Current_Pending_Sector  0x0032   200   200   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0030   100   253   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x0032   200   200   000	Old_age   Always	   -	   0
200 Multi_Zone_Error_Rate   0x0008   100   253   000	Old_age   Offline	  -	   0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Conveyance offline  Completed without error	   00%		 0		 -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
	1		0		0  Not_testing
	2		0		0  Not_testing
	3		0		0  Not_testing
	4		0		0  Not_testing
	5		0		0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

The drive may not be on its last legs, but it's showing signs of trouble. A good reference to read is @joeschmuck's "Hard Drive Troubleshooting Guide".

Good luck!

 

[vagasill]

Hi Speafoot
I had smart test already setup but it shows no faults after a reboot the only critical error is this
CRITICAL: Jan. 15, 2017, 12:26 a.m. - Device: /dev/ada0, 1 Currently unreadable (pending) sectors
did the test useing the shell on the gui gave these results

Code:

[root@freenas ~]#  smartctl -t short /dev/ada0   
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)   
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org   
   
=== START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===   
Sending command: "Execute SMART Short self-test routine immediately in off-line
mode".   
Drive command "Execute SMART Short self-test routine immediately in off-line mod
e" successful.   
Testing has begun.   
Please wait 2 minutes for test to complete.   
Test will complete after Mon Jan 16 03:58:10 2017   
   
Use smartctl -X to abort test.   
[root@freenas ~]#   
Type
   
Short description
   
Hour
   
Day of month
   
Month
   
Day of week
FreeNAS® © 2016 iXsystems, Inc.
Shell

_of_first_error   
# 1  Short offline  Completed: read failure  90%  6996  133
67169   
# 2  Short offline  Completed: read failure  90%  6996  133
67175   
# 3  Short offline  Completed: read failure  90%  6993  133
67170   
# 4  Short offline  Completed without error  00%  2484  -  
# 5  Short offline  Completed without error  00%  1765  -  
# 6  Short offline  Completed without error  00%  1022  -  
# 7  Short offline  Completed without error  00%  302  -  
   
SMART Selective self-test log data structure revision number 1   
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS   
  1  0  0  Not_testing   
  2  0  0  Not_testing   
  3  0  0  Not_testing   
  4  0  0  Not_testing   
  5  0  0  Not_testing   
Selective self-test flags (0x0):   
  After scanning selected spans, do NOT read-scan remainder of disk.   
If Selective self-test is pending on power-up, resume after 0 minute delay.   
   
[root@freenas ~]#   


   
Serial
   
Disk Size
   
Description
   
Transfer Mode
   
HDD Standby
   
Advanced Power Management
   
Acoustic Level
   
Enable S.M.A.R.T.
   
S.M.A.R.T. extra options
FreeNAS® © 2016 iXsystems, Inc.
Shell

SMART Self-test log structure revision number 1   
Num  Test_Description  Status  Remaining  LifeTime(hours)  LBA_of_first_error   
# 1  Short offline  Completed: read failure  90%  6997  13367169   
# 2  Short offline  Completed: read failure  30%  6996  9972632   
# 3  Short offline  Completed: read failure  90%  6996  13367169   
# 4  Short offline  Completed: read failure  90%  6996  13367169   
# 5  Short offline  Completed: read failure  90%  6996  13367175   
# 6  Short offline  Completed: read failure  90%  6993  13367170   
# 7  Short offline  Completed without error  00%  2484  -   



# 8  Short offline  Completed without error  00%  1765  -   
# 9  Short offline  Completed without error  00%  1022  -   
#10  Short offline  Completed without error  00%  302  -   
   
SMART Selective self-test log data structure revision number 1   
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS   
  1  0  0  Not_testing   
  2  0  0  Not_testing   
  3  0  0  Not_testing   
  4  0  0  Not_testing   
  5  0  0  Not_testing   
Selective self-test flags (0x0):   
  After scanning selected spans, do NOT read-scan remainder of disk.   
If Selective self-test is pending on power-up, resume after 0 minute delay.   
   
[root@freenas ~]#   

I think that a replacement disk may be required as this ada0 disk is under 2 years old I TRY to get a warranty return ?
regards

 

[Jailer]

You're failing smart tests, definitely replace that drive.

 

[Spearfoot]

Code:

SMART Self-test log structure revision number 1  
Num  Test_Description  Status  Remaining  LifeTime(hours)  LBA_of_first_error  
# 1  Short offline  Completed: read failure  90%  6997  13367169  
# 2  Short offline  Completed: read failure  30%  6996  9972632  
# 3  Short offline  Completed: read failure  90%  6996  13367169  
# 4  Short offline  Completed: read failure  90%  6996  13367169  
# 5  Short offline  Completed: read failure  90%  6996  13367175  
# 6  Short offline  Completed: read failure  90%  6993  13367170  
# 7  Short offline  Completed without error  00%  2484  -  

I think that a replacement disk may be required as this ada0 disk is under 2 years old I TRY to get a warranty return ?
regards

Yes, this drive is failing the SMART short test with a read error and is eligible for replacement if still under warranty.

 

[vagasill]

Thank you for your advice have replaced the disk with a WD 6TB Red Nas have this showing

Code:

CRITICAL:						Jan. 16, 2017, 9:47 p.m. - The volume house (ZFS) state is ONLINE: One or more devices is currently being resilvered. The pool will continue to function, possibly in a degraded state.

this will go away I hope
The failed drive was bought in March 2016 will go for a warranty claim
Regards

 

[SweetAndLow]

You need to look at your system and configure email notifications. You should have been getting hammered with emails.

Sent from my Nexus 5X using Tapatalk

 

[vagasill]

Now working ok
thanks for all the reply's