I just upgraded my TrueNAS from Core 12.x to 13 and then to scale this past weekend. I had 5 Hitachi drives (refurbed drives that were 2 years old), 2 of which had bad sectors and were failing SMART tests. So I added an LSI Controller (LSI SAS2308 PCI-Express Fusion-MPT SAS-2 (rev 05)) and attached 6 brand new Toshiba NAS 300 10TB drives, created a new pool, and migrated the data. I removed the old drives and connected the new Toshiba drives to the mobo SATA ports instead of the LSI card and everything was fine yesterday while I was setting up my apps and getting everything finished.
Last night I got warnings that 5 of the 6 drives are failing SMART tests (sda, sdb, sdd, sde, sdf), with the exact same error (Seek_Error_Rate) and status of 73. Re-running sometimes gets a pass on 2 drives however 2 of the 6, never pass.
This morning I shut down and moved the drives from the mobo SATA ports back to the LSI controller, but the tests are still failing for the same drives.
I'm not sure what the issue is and if I should just open an RMA case with Toshiba, just seems odd that 5 of the 6 drives all have the same error with them being new. I think I ruled out cables and mobo ports being the issue by swapping from LSI->MOBO->LSI.
MOBO - MSI MAG B460M
CPU - Intel Core i5-10400
RAM - Teamgroup T-Force 2 x 32GB
SAS Controller - LSI SAS2308 PCI-Express Fusion-MPT SAS-2 (rev 05)
HDDs - Toshiba NAS 300 10TB
Last night I got warnings that 5 of the 6 drives are failing SMART tests (sda, sdb, sdd, sde, sdf), with the exact same error (Seek_Error_Rate) and status of 73. Re-running sometimes gets a pass on 2 drives however 2 of the 6, never pass.
This morning I shut down and moved the drives from the mobo SATA ports back to the LSI controller, but the tests are still failing for the same drives.
I'm not sure what the issue is and if I should just open an RMA case with Toshiba, just seems odd that 5 of the 6 drives all have the same error with them being new. I think I ruled out cables and mobo ports being the issue by swapping from LSI->MOBO->LSI.
MOBO - MSI MAG B460M
CPU - Intel Core i5-10400
RAM - Teamgroup T-Force 2 x 32GB
SAS Controller - LSI SAS2308 PCI-Express Fusion-MPT SAS-2 (rev 05)
HDDs - Toshiba NAS 300 10TB
Code:
=== START OF INFORMATION SECTION ===
Model Family: Toshiba N300/MN NAS HDD
Device Model: TOSHIBA HDWG11A
Serial Number: Y3J0A089FBDG
LU WWN Device Id: 5 000039 ce8ca4edd
Firmware Version: 0603
User Capacity: 10,000,831,348,736 bytes [10.0 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: In smartctl database 7.3/5319
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Mon Jan 29 08:55:56 2024 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.
General SMART Values:
Offline data collection status: (0x80) Offline data collection activity
was never started.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 73) The previous self-test completed having
a test element that failed and the test
element that failed is not known.
Total time to complete Offline
data collection: ( 120) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: (1002) minutes.
SCT capabilities: (0x003d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0
2 Throughput_Performance 0x0005 100 100 050 Pre-fail Offline - 0
3 Spin_Up_Time 0x0027 100 100 001 Pre-fail Always - 9341
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 3
5 Reallocated_Sector_Ct 0x0033 100 100 050 Pre-fail Always - 0
7 Seek_Error_Rate 0x000b 036 030 050 Pre-fail Always FAILING_NOW 0
8 Seek_Time_Performance 0x0005 100 100 050 Pre-fail Offline - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 46
10 Spin_Retry_Count 0x0033 100 100 030 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 3
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 1
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 3
194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 38 (Min/Max 20/40)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
220 Disk_Shift 0x0002 100 001 000 Old_age Always - 16777245
222 Loaded_Hours 0x0032 100 100 000 Old_age Always - 46
223 Load_Retry_Count 0x0032 100 100 000 Old_age Always - 0
224 Load_Friction 0x0022 100 100 000 Old_age Always - 0
226 Load-in_Time 0x0026 100 100 000 Old_age Always - 525
240 Head_Flying_Hours 0x0001 100 100 001 Pre-fail Offline - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed: unknown failure 90% 45 0
# 2 Short offline Completed: unknown failure 90% 44 0
# 3 Short offline Completed: unknown failure 90% 44 0
# 4 Short offline Completed without error 00% 37 -
# 5 Short offline Completed without error 00% 14 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
).
