Self Test Log error count increased from 0 to 1

[flyinfitz1]

Hey everyone. Recieved the following email last night after my automated short SMART test ran

" Device: /dev/ada2, Self test log error count increased from 0 to 1"

Below is my test results I just pulled from that drive. Any ideas? Drive is passed warranty but has been well taken care of. This is a part of a raidz2 pool with 4x3tb drives.

Code:

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 118) The previous self-test completed having
                                        the read element of the test failed.
Total time to complete Offline
data collection:                (38760) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 389) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x703d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   183   178   021    Pre-fail  Always       -       5825
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       36
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   059   059   000    Old_age   Always       -       30535
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       36
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       21
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       1262
194 Temperature_Celsius     0x0022   119   108   000    Old_age   Always       -       31
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       60%     30518         1600888
# 2  Short offline       Completed without error       00%     30302         -
# 3  Extended offline    Completed without error       00%     30215         -
# 4  Short offline       Completed without error       00%     30134         -
# 5  Short offline       Completed without error       00%     29966         -
# 6  Extended offline    Completed without error       00%     29879         -
# 7  Short offline       Completed without error       00%     29798         -
# 8  Short offline       Completed without error       00%     29558         -
# 9  Extended offline    Completed without error       00%     29471         -
#10  Short offline       Completed without error       00%     29390         -
#11  Short offline       Completed without error       00%     29222         -
#12  Extended offline    Completed without error       00%     29135         -
#13  Short offline       Completed without error       00%     29054         -
#14  Short offline       Completed without error       00%     28838         -
#15  Extended offline    Completed without error       00%     28751         -
#16  Short offline       Completed without error       00%     28670         -
#17  Short offline       Completed without error       00%     28503         -
#18  Extended offline    Completed without error       00%     28416         -
#19  Short offline       Completed without error       00%     28335         -
#20  Short offline       Completed without error       00%     28095         -
#21  Extended offline    Completed without error       00%     28008         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

[Johnnie Black]

SMART attributes look perfect, but if failed the short SMART test, you could try resilvering it, a rewrite could fix it, then run an extended SMART test to confirm, or replace it now.

 

[danb35]

https://forums.freenas.org/index.ph...bleshooting-guide-all-versions-of-freenas.17/

 

[flyinfitz1]

Well I ran long and short tests and drive continues to increase error count (currently at 5). All the SMART outputs are the same from above. I ordered and have a new WD Red NAS drive available to swap the drives. Any suggestions on how to stop the current disk and replace with a new one?

 

[danb35]

Any suggestions on how to stop the current disk and replace with a new one?

Reading the manual would be a good start. Otherwise, some brilliant member of the community has written a resource on the subject.

 

[flyinfitz1]

Reading the manual would be a good start. Otherwise, some brilliant member of the community has written a resource on the subject.

Much appreciated

 

[Chris Moore]

some brilliant member of the community has written a resource

Gotta love that.

 

[glauco]

One of my WD RED drives just gave me that same "Self test log error count increased from 0 to 1" error.
Does it qualify it for a RMA?
Thanks.

 

[flyinfitz1]

One of my WD RED drives just gave me that same "Self test log error count increased from 0 to 1" error.
Does it qualify it for a RMA?
Thanks.

Need to check the warranty. Mine were a year over so I was on my own. I think they are 3yrs.

 

[glauco]

Need to check the warranty.

I forgot to specify that the warranty expires in 2020.

 

[flyinfitz1]

The experts can weigh in here but I would do another long smart test and call WD with the results. Likely they will just say send it back

 

[Chris Moore]

Sometimes, some types of errors will clear up on their own, others are just going to get worse. If you could share the output of smartctl -x /dev/da# substituting your actual drive number for where I put da#, which should look something like this:

Code:

smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.1-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Desktop HDD.15
Device Model:     ST4000DM000-1F2168
Serial Number:    xxxxxxxx
LU WWN Device Id: 5 000c50 092216585
Firmware Version: CC54
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5900 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Feb 10 17:51:31 2019 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Disabled
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Unavailable

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  117) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 499) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x1085) SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR--   119   099   006    -    209196688
  3 Spin_Up_Time            PO----   091   091   000    -    0
  4 Start_Stop_Count        -O--CK   100   100   020    -    107
  5 Reallocated_Sector_Ct   PO--CK   100   100   010    -    0
  7 Seek_Error_Rate         POSR--   076   060   030    -    48015824
  9 Power_On_Hours          -O--CK   083   083   000    -    15406
10 Spin_Retry_Count        PO--C-   100   100   097    -    0
12 Power_Cycle_Count       -O--CK   100   100   020    -    106
183 Runtime_Bad_Block       -O--CK   100   100   000    -    0
184 End-to-End_Error        -O--CK   100   100   099    -    0
187 Reported_Uncorrect      -O--CK   100   100   000    -    0
188 Command_Timeout         -O--CK   100   100   000    -    0 0 0
189 High_Fly_Writes         -O-RCK   100   100   000    -    0
190 Airflow_Temperature_Cel -O---K   063   055   045    -    37 (Min/Max 34/39)
191 G-Sense_Error_Rate      -O--CK   100   100   000    -    0
192 Power-Off_Retract_Count -O--CK   100   100   000    -    59
193 Load_Cycle_Count        -O--CK   084   084   000    -    33885
194 Temperature_Celsius     -O---K   037   045   000    -    37 (0 13 0 0 0)
197 Current_Pending_Sector  -O--C-   100   100   000    -    0
198 Offline_Uncorrectable   ----C-   100   100   000    -    0
199 UDMA_CRC_Error_Count    -OSRCK   200   200   000    -    0
240 Head_Flying_Hours       ------   100   253   000    -    12954h+18m+58.308s
241 Total_LBAs_Written      ------   100   253   000    -    57232225913
242 Total_LBAs_Read         ------   100   253   000    -    1246870844476
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      5  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x24       GPL     R/O   1223  Current Device Internal Status Data log
0x25       GPL     R/O   1223  Saved Device Internal Status Data log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa1       GPL,SL  VS      20  Device vendor specific log
0xa2       GPL     VS    4496  Device vendor specific log
0xa8       GPL,SL  VS     129  Device vendor specific log
0xa9       GPL,SL  VS       1  Device vendor specific log
0xab       GPL     VS       1  Device vendor specific log
0xb0       GPL     VS    5176  Device vendor specific log
0xbe-0xbf  GPL     VS   65535  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL,SL  VS      10  Device vendor specific log
0xc3       GPL,SL  VS       8  Device vendor specific log
0xc4       GPL,SL  VS       5  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (5 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     15389         -
# 2  Short offline       Completed without error       00%     15388         -
# 3  Short offline       Completed without error       00%     15365         -
# 4  Short offline       Completed without error       00%     15364         -
# 5  Extended offline    Completed without error       00%     15332         -
# 6  Short offline       Completed without error       00%     15316         -
# 7  Extended offline    Completed without error       00%     15284         -
# 8  Short offline       Completed without error       00%     15268         -
# 9  Short offline       Completed without error       00%     15244         -
#10  Short offline       Completed without error       00%     15220         -
#11  Short offline       Completed without error       00%     15196         -
#12  Extended offline    Completed without error       00%     15164         -
#13  Short offline       Completed without error       00%     15148         -
#14  Extended offline    Completed without error       00%     15116         -
#15  Short offline       Completed without error       00%     15100         -
#16  Short offline       Completed without error       00%     15076         -
#17  Short offline       Completed without error       00%     15052         -
#18  Short offline       Completed without error       00%     15028         -
#19  Extended offline    Completed without error       00%     14996         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       522 (0x020a)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    37 Celsius
Power Cycle Min/Max Temperature:     34/39 Celsius
Lifetime    Min/Max Temperature:     13/45 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Data Table command not supported

SCT Error Recovery Control command not supported

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 2) ==
0x01  0x008  4             106  ---  Lifetime Power-On Resets
0x01  0x010  4           15406  ---  Power-on Hours
0x01  0x018  6     57512964920  ---  Logical Sectors Written
0x01  0x020  6       456613537  ---  Number of Write Commands
0x01  0x028  6    143935542938  ---  Logical Sectors Read
0x01  0x030  6       977275733  ---  Number of Read Commands
0x01  0x038  6               -  ---  Date and Time TimeStamp
0x03  =====  =               =  ===  == Rotating Media Statistics (rev 1) ==
0x03  0x008  4           15406  ---  Spindle Motor Power-on Hours
0x03  0x010  4            7708  ---  Head Flying Hours
0x03  0x018  4           33885  ---  Head Load Events
0x03  0x020  4               0  ---  Number of Reallocated Logical Sectors
0x03  0x028  4               0  ---  Read Recovery Attempts
0x03  0x030  4               0  ---  Number of Mechanical Start Failures
0x04  =====  =               =  ===  == General Errors Statistics (rev 1) ==
0x04  0x008  4               0  ---  Number of Reported Uncorrectable Errors
0x04  0x010  4               0  ---  Resets Between Cmd Acceptance and Completion
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x000a  2            8  Device-to-host register FISes sent due to a COMRESET
0x0001  2            0  Command failed due to ICRC error
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS

Then we can look it over for you and give you a more informed opinion.

 

[flyinfitz1]

For what it's worth my drive progressively threw more errors. I think I was at 5-6 when I replaced it.

 

[glauco]

Thank you! This is the output of smartctl -x /dev/ada3

Code:

smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.2-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD30EFRX-68EUZN0
Serial Number:    WD-WCC4N3JC4KJD
LU WWN Device Id: 5 0014ee 2b9108720
Firmware Version: 82.00A82
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Feb 11 18:50:00 2019 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 113) The previous self-test completed having
                                        the read element of the test failed.
Total time to complete Offline
data collection:                (40320) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 404) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x703d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   176   174   021    -    6200
  4 Start_Stop_Count        -O--CK   100   100   000    -    300
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0
  9 Power_On_Hours          -O--CK   084   084   000    -    11842
 10 Spin_Retry_Count        -O--CK   100   100   000    -    0
 11 Calibration_Retry_Count -O--CK   100   100   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    295
192 Power-Off_Retract_Count -O--CK   200   200   000    -    127
193 Load_Cycle_Count        -O--CK   200   200   000    -    346
194 Temperature_Celsius     -O---K   118   104   000    -    32
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   200   200   000    -    2
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x0c       GPL     R/O   2048  Pending Defects log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb7  GPL,SL  VS       1  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       10%     11840         24813752
# 2  Conveyance offline  Completed without error       00%     11840         -
# 3  Extended offline    Completed: read failure       90%     11835         24813752
# 4  Short offline       Completed: read failure       10%     11833         24813752
# 5  Extended offline    Completed without error       00%     11511         -
# 6  Short offline       Completed without error       00%     11344         -
# 7  Short offline       Completed without error       00%     11263         -
# 8  Short offline       Completed without error       00%     11153         -
# 9  Extended offline    Completed without error       00%     11135         -
#10  Extended offline    Completed without error       00%     10977         -
#11  Extended offline    Completed without error       00%     10768         -
#12  Extended offline    Completed without error       00%     10524         -
#13  Short offline       Completed without error       00%     10473         -
#14  Short offline       Completed without error       00%     10305         -
#15  Extended offline    Completed without error       00%     10150         -
#16  Short offline       Completed without error       00%     10137         -
#17  Short offline       Completed without error       00%      9968         -
#18  Short offline       Completed without error       00%      9821         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    32 Celsius
Power Cycle Min/Max Temperature:     22/33 Celsius
Lifetime    Min/Max Temperature:      2/46 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (288)

Index    Estimated Time   Temperature Celsius
 289    2019-02-11 10:53    32  *************
 ...    ..(476 skipped).    ..  *************
 288    2019-02-11 18:50    32  *************

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 2) ==
0x01  0x008  4             295  ---  Lifetime Power-On Resets
0x01  0x010  4           11842  ---  Power-on Hours
0x01  0x018  6     34631785985  ---  Logical Sectors Written
0x01  0x020  6       521872316  ---  Number of Write Commands
0x01  0x028  6     43016424814  ---  Logical Sectors Read
0x01  0x030  6       324169577  ---  Number of Read Commands
0x03  =====  =               =  ===  == Rotating Media Statistics (rev 1) ==
0x03  0x008  4           11073  ---  Spindle Motor Power-on Hours
0x03  0x010  4           11038  ---  Head Flying Hours
0x03  0x018  4             474  ---  Head Load Events
0x03  0x020  4               0  ---  Number of Reallocated Logical Sectors
0x03  0x028  4              85  ---  Read Recovery Attempts
0x03  0x030  4               0  ---  Number of Mechanical Start Failures
0x04  =====  =               =  ===  == General Errors Statistics (rev 1) ==
0x04  0x008  4               0  ---  Number of Reported Uncorrectable Errors
0x04  0x010  4          131074  ---  Resets Between Cmd Acceptance and Completion
0x05  =====  =               =  ===  == Temperature Statistics (rev 1) ==
0x05  0x008  1              31  ---  Current Temperature
0x05  0x010  1              30  ---  Average Short Term Temperature
0x05  0x018  1              28  ---  Average Long Term Temperature
0x05  0x020  1              45  ---  Highest Temperature
0x05  0x028  1              21  ---  Lowest Temperature
0x05  0x030  1              44  ---  Highest Average Short Term Temperature
0x05  0x038  1              26  ---  Lowest Average Short Term Temperature
0x05  0x040  1              36  ---  Highest Average Long Term Temperature
0x05  0x048  1              28  ---  Lowest Average Long Term Temperature
0x05  0x050  4               0  ---  Time in Over-Temperature
0x05  0x058  1              60  ---  Specified Maximum Operating Temperature
0x05  0x060  4               0  ---  Time in Under-Temperature
0x05  0x068  1               0  ---  Specified Minimum Operating Temperature
0x06  =====  =               =  ===  == Transport Statistics (rev 1) ==
0x06  0x008  4            1192  ---  Number of Hardware Resets
0x06  0x010  4          276811  ---  Number of ASR Events
0x06  0x018  4               0  ---  Number of Interface CRC Errors
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c) supported [please try: '-l defects']

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            2  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            3  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4        40783  Vendor specific

 

[Chris Moore]

This error, when you see it, usually is a bad indicator on a WD drive.
200 Multi_Zone_Error_Rate ---R-- 200 200 000 - 2
But this right here:

Code:

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       10%     11840         24813752
# 2  Conveyance offline  Completed without error       00%     11840         -
# 3  Extended offline    Completed: read failure       90%     11835         24813752
# 4  Short offline       Completed: read failure       10%     11833         24813752

The drive is failing both Extended and Short self tests. It is definitely time to send it back. Simple, the drive should never fail a self test.
It doesn't say it has a bad block or a reallocated sector, but if it is getting a read failure, it is dying.
At least it happened while it is under warranty.

 

[glauco]

It is definitely time to send it back

Thank you! I suspected so, but your explanation made it clearer!