X9DRL-3F 2F hangs with Approved Samsung RAM.

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BIGW0RM

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Trying to help a customer of mine with this odd issue.

He has a X9DRL--3F with it fully populated with8GB DDR3-1600 1.35V Samsung Ram M393B1G70QH0-YK0 which is Supermicro approved. EVery once in a while, the server will hang at 2F. You are forced to pull and reseat ram. Doing so, the system will boot up.

We also tried the other Approved Samsung RAM M393B1G73BH0-YK0. The system also hangs at 2F at times with this RAM too.

The RAM works fine in the system once booted. The RAM passes every single memory test we throw at it. Including dropping the voltage down to 1.15V. The ram works flawlessly at 1600mhz.

We did notice that supermicro has now changed there manual (different from the one we got in the box) to say that this board does not support 1.35V at 1600mhz.

Yet, thats exactly what our motherboard is running. The SPD on the module includes DUAL voltage 1.35V or 1.5V and supports 1600/1333/1066/800. And this motherboard is calling for 1600mhz @ 1.35V which I guess the manual now says it does not support. Which I dont understsand. Why remove 1.35V @ 1600mhz from the manual? Thats a JEDEC standard combo? And if its not supported now, why does the BIOS pick that combo from the memory SPD? Why are those modules still listed?

And with the world going GREEN, who even purchases 1.5V ram now days? Why? Its all 1.35V DRAM anyhow.

Do you guys think is causing this?
 

Ericloewe

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Possibly... Registered DIMMs are more sensitive to high clocks, so the IMC might have trouble with it at 1600 @ 1.35V.
Still a weird situation.
 

BIGW0RM

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Possibly... Registered DIMMs are more sensitive to high clocks, so the IMC might have trouble with it at 1600 @ 1.35V.
Still a weird situation.


Thank you. Funny you mention that. I thought it was odd that they removed 1600mhz support from 1.35v. If the IMC doesnt like 1.35V why does the BIOS choose 1.35V at 1600mhz when it can choose 1.5V or 1.35V? OR at least give me the option to change the voltage to 1.5v in the BIOs.
 

Ericloewe

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Thank you. Funny you mention that. I thought it was odd that they removed 1600mhz support from 1.35v. If the IMC doesnt like 1.35V why does the BIOS choose 1.35V at 1600mhz when it can choose 1.5V or 1.35V? OR at least give me the option to change the voltage to 1.5v in the BIOs.
You might have ended up with the short straw of the silicon lottery on your hands.
 

Ericloewe

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Im seeing it with two serperate DRAM revs on samsung mdoules. BOTH of which are Supermicro approved/
On the CPU's memory controller, I mean.
 

BIGW0RM

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Update: I obtained a new BIOS 3.2. Dated released from 9/2015. However the only BIOS on there page is 3.0 which has been there a year or so. Trying the new BIOS. Will report back.
 

pro lamer

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Stux

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My favorite kind of bug fix... just update the manual.

Grrrr
 
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