Won't Set IP Automatically On Boot

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CreekwaterX

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When I booted up FreeNAS it came up as
"The web interface could not be accessed. Please check network configuration."
I tried to set it up manually and got it to at least show the IP I was wanting but couldn't ping the server and it wouldn't show up on my router as a device. I checked using multiple cables and multiple ethernet ports with no avail, they did show greens on link lights. As always any advice is greatly appreciated.
I attached the ifconfig as a image
 

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kdragon75

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You server does not seem to be plugged into the network "no carrier" generally means no physical connection. Please review the forum rules otherwise we won't be able to help you.
 

melloa

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Picture wasn't showing all interfaces. The two I saw had disconnected state, so no link with the switch or whatever your uplink device is.

Please post your server hardware configuration and freenas version.
 

CreekwaterX

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You server does not seem to be plugged into the network "no carrier" generally means no physical connection. Please review the forum rules otherwise we won't be able to help you.
I apologize just checked it and will put in more information in the future.

Picture wasn't showing all interfaces. The two I saw had disconnected state, so no link with the switch or whatever your uplink device is.

Please post your server hardware configuration and freenas version.

I am using a Cisco ucs c210 m2 with FreeNAS 11.2
  • motherboard make and model - proprietary Cisco
  • CPU make and model - e5550 xeons *2
  • RAM quantity- 24 GB ECC
  • hard drives, quantity, model numbers, and RAID configuration- Seagate Savvio SAS 10k drives *8 RAID 0 (roughly 2 TB)
  • hard disk controllers- unsure
  • network cards - 4 port gigabit card, 2 onboard gigabit
 

kdragon75

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can your provide the output of ifconfig | grep status This will show just the status of all of your adapters.
 

CreekwaterX

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Showing no carrier.
 

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kdragon75

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Check your ports and cables on both ends. Its also odd the were only seeing 3 listed... we should see one for each physical port.
 

CreekwaterX

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I attempted a restart before I check the cables and when it was booting I did see it did recognized the gateway as my router 192.168.29.1 but said network was unreachable. Was not able to get a picture because it scrolled too fast.
For some reason only some of the ports had link lights as good when I attempted using them.
It just came up as Gigabit link up with an ip of 0.0.0.0
 

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CreekwaterX

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I attempted a restart before I check the cables and when it was booting I did see it did recognized the gateway as my router 192.168.29.1 but said network was unreachable. Was not able to get a picture because it scrolled too fast.
For some reason only some of the ports had link lights as good when I attempted using them.
It just came up as Gigabit link up with an IP of 0.0.0.0
Still shows no carrier.
 

Chris Moore

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When you are at the text console, you can hit the scroll lock key and it allows you to scroll up to see what went off the top of the screen.

Sent from my SAMSUNG-SGH-I537 using Tapatalk
 

Chris Moore

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melloa

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Still shows no carrier.

network cards - 4 port gigabit card, 2 onboard gigabit

So, total of six?

At this point we don't know if all are working, so:

For some reason only some of the ports had link lights as good when I attempted using them.

Let's start there:

  • Assuming Cisco would build good stuff ... when the server is powered off and you connect a cat cable to the motherboard port, it should show link - try both MB ports to see if you got link on them, to ensure they are working.
  • If possible, get the MAC address from the BIOS for the interfaces on your motherboard, that could be useful
  • Using one of the working MB ones, boot your FN server
  • From the console, try option 1. If the interface was recognized, it should show:

upload_2018-10-22_18-37-49.png


  • if not you can play with the options, trying to remove the interface, reset network, etc.
If you go to your shell and command dmesg | more you will be able to read all boot messages and look for what's if going on, been detected, etc.

Mine from my VM:

Code:
em0: <Intel(R) PRO/1000 Legacy Network Connection 1.1.0> port 0x2000-0x203f mem 0xfd5c0000-0xfd5dffff,0xfdff0000-0xfdffffff irq 18 at device 4.0 on pci2
em0: Ethernet address: 00:0c:29:5d:ad:fe
em0: link state changed to UP
arp: 10.10.10.62 moved from 00:0e:04:05:07:48 to 00:02:c9:55:7e:d8 on em0


From a baremetal (it has four onboard - showing only onebelow):

Code:
igb0: <Intel(R) PRO/1000 Network Connection, Version - 2.5.3-k> port 0x6060-0x607f mem 0xdf760000-0xdf77ffff,0xdf78c000-0xdf78ffff irq 16 at device 0.0 numa-domain 0 on pci6
igb0: Using MSIX interrupts with 9 vectors
igb0: Ethernet address: 0c:c4:7a:30:61:64
igb0: Bound queue 0 to cpu 0
igb0: Bound queue 1 to cpu 1
igb0: Bound queue 2 to cpu 2
igb0: Bound queue 3 to cpu 3
igb0: Bound queue 4 to cpu 4
igb0: Bound queue 5 to cpu 5
igb0: Bound queue 6 to cpu 6
igb0: Bound queue 7 to cpu 7


If that is a new install, you might want to have one of the interfaces showing link and reinstall with that one UP. If not, let's do more troubleshooting.

Also:

Is there a reason for using FreeNAS 11.2?

Why not use a stable release version? (Unless you are testing that one)
 

Chris Moore

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Also:
with FreeNAS 11.2
Why not use a stable release version? (Unless you are testing that one)
I don't remember which version of the BETA that I was trying, but upgrading from a working install to, I think it was from BETA-2 to BETA-3 caused the networking to be completely unusable. I had to go back to the previous build to get working again.
@CreekwaterX , for now, I would say people that just want a working NAS should stay on FreeNAS-11.1-U6 which is what I have on my primary NAS. My situation is a little different though because I also have a backup NAS and another 'testing' NAS where I have FreeNAS-11.2-RC1 .
RC1 is just a "Release Candidate" which means significant changes could still happen before it goes to "Release" and even then I wouldn't use it in production before it is on "U1", update one. I know that people need to use it to find the bugs and report them, but it shouldn't be used in a environment where you are counting on it being operational.
 

CreekwaterX

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Is there a reason for using FreeNAS 11.2?


Sent from my SAMSUNG-SGH-I537 using Tapatalk
Honestly I just downloaded it from the website a couple days ago, there wasn't any reason.
So, total of six?

At this point we don't know if all are working, so:
Obviouly I need to get my eyesight check (there are 7) I tried all of the connections and the 4 port NIC on the right showed all green and so did the one that the ethernet cable is currently plugged into in the picture, the middle two to the right of that one showed red though on link lights.
If possible, get the MAC address from the BIOS for the interfaces on your motherboard, that could be useful
I found 30-e4-db-c2-2e-ae and 30-e4-db-c2-2e-ab
if not you can play with the options, trying to remove the interface, reset network, etc.
Tried that with no avail.
If you go to your shell and command dmesg | more you will be able to read all boot messages and look for what's if going on, been detected, etc.
It showe dEthernet address as 00:10:18:a3:c8:20, I could provide more pictures on that for more information but it came out as a lot of output.
Why not use a stable release version? (Unless you are testing that one)
It says stable. I am not testing.


Will attempt a install of an older FreeNAS. I appologize for being a thorn in anyone's side. This has been the second most frustrating OS install I've ever had in my life! ;)
Will get back to you guys!
 

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CreekwaterX

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Update: Attempted install of FreeNAS-11.1-U5, didn't try FreeNAS-11.1-U6 because I randomly read that there was issues trying to get Plex plugin to work with that one. Got to the Console Setup with the same issue.
 

j0hnby

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The port you have plugged in with the green cable is the management port, you are using one of of the others normally right?
 

melloa

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. This has been the second most frustrating OS install I've ever had in my life!

Usually a hardware incompatibility.

upload_2018-10-23_9-6-23.png


You are using the wrong interface... use 6 - 10/100/1000 Gigabit Ethernet ports.

Edit:
Talking about incompatibility ... I hope that server raid controller is in IT mode, so you will be able to use it with ZFS. You might do some reading about that as well.
 

kdragon75

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Yeah the UCS servers have a lot of quirks and extra things going on related to the USC management system. That and its Cisco...
 

Chris Moore

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Honestly I just downloaded it from the website a couple days ago, there wasn't any reason.
I understand. I went to the download link on the FreeNAS website and this is what it gives you:
upload_2018-10-23_10-12-16.png

Not knowing the difference, I would probably go with 11.2 instead of 11.1. The difference being the RC1 on the 11.2 version means it is actually still in development. They marked the 'train' as being stable, but there may still be features that are not working properly. The 11.1-U6 (update 6) branch will probably not get any more updates and it is using an older version of FreeBSD. The 11.2 revision is the way of the future, but it is not quite finished being created yet.
I appologize for being a thorn in anyone's side.
No worries. I imagine that most of the people that help out on the forum do it because they enjoy it. I would help more, but I have to get back to work, at work.
 

kdragon75

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I understand. I went to the download link on the FreeNAS website and this is what it gives you:
View attachment 26250
Not knowing the difference, I would probably go with 11.2 instead of 11.1. The difference being the RC1 on the 11.2 version means it is actually still in development. They marked the 'train' as being stable, but there may still be features that are not working properly. The 11.1-U6 (update 6) branch will probably not get any more updates and it is using an older version of FreeBSD. The 11.2 revision is the way of the future, but it is not quite finished being created yet.

No worries. I imagine that most of the people that help out on the forum do it because they enjoy it. I would help more, but I have to get back to work, at work.
Well, after all of the conversations about not being upfront about the beta status of 11.2 and the talk of fixing it for the next beta versions we get this deceptive page... 11.2 is for more complete than Corral was but this still fells like that... Pushing an incomplete system on unsuspecting users...
 
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