ethereal
Guru
- Joined
- Sep 10, 2012
- Messages
- 762
Dear MARK STEWART,
Thank you for contacting Western Digital Customer Service and Support. My name is Sam.
I can understand that you want to replace your WD My Book. I am sorry for the inconvenience caused to you.
I am sorry to inform you that, Once you hard drive is removed from the external hard drive the warranty will be void. Western Digital no not recommend our customer to remove internal parts of drives.
To know more about Western Digital replacement policy, please refer to the link below.
https://support.wdc.com/warranty/warrantypolicy.aspx?lang=en
If you have any further questions, please reply to this email and we will be happy to assist you further.
Sincerely,
Sam
Western Digital Service and Support
http://support.wdc.com
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