Volume Manager don't show one of 4 HDD serial numbers

[ma_mut]

I buyed 2 same HDD and the system don't show me the Serial.
Is the HDD broken ?

 

[paleoN]

Version?

 

[ma_mut]

8.3.1

 

[paleoN]

8.3.1

Update.

 

[ma_mut]

Update.

What should I update?
Or how?

 

[cyberjock]

What should I update?

FreeNAS

Or how?

Use the manual.

 

[William Grzybowski]

What should I update?
Or how?

We are assuming you're using 8.3.1, and not 8.3.1-p1 or 8.3.2-p2, you should be using 8.3.1-p2 because 8.3.1 has a bug with serial numbers.

 

[ma_mut]

We are assuming you're using 8.3.1, and not 8.3.1-p1 or 8.3.2-p2, you should be using 8.3.1-p2 because 8.3.1 has a bug with serial numbers.

But I'm using this version.

FreeNAS-8.3.1-RELEASE-p2-x64 (r12686+b770da6_dirty)

 

[cyberjock]

Well, that's not what you said. You said 8.3.1, which implies that it is in essence p0(no patch). Sigh...

 

[William Grzybowski]

But I'm using this version.

FreeNAS-8.3.1-RELEASE-p2-x64 (r12686+b770da6_dirty)

Then I dont know whats going on.

Can you paste:

smartctl -i /dev/ada2

and

python /usr/local/www/freenasUI/middleware/notifier.py serial_from_device ada2

Or replace ada2 to whatever

 

[ma_mut]

Then I dont know whats going on.

Can you paste:

smartctl -i /dev/ada2

and

python /usr/local/www/freenasUI/middleware/notifier.py serial_from_device ada2

Or replace ada2 to whatever

[felikssadmin@RAID] /dev# smartctl -i /dev/da1
smartctl 5.43 2012-06-30 r3573 [FreeBSD 8.3-RELEASE-p7 amd64] (local build)
Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl open device: /dev/da1 failed: AMCC/3ware controller, please try adding '-d 3ware,N',
you may need to replace /dev/da1 with /dev/twaN or /dev/tweN
[felikssadmin@RAID] /dev#


[root@RAID /mnt]# python /usr/local/www/freenasUI/middleware/notifier.py serial_ from_device da2 None [root@RAID /mnt]#

 

[ma_mut]

Then I dont know whats going on.

Can you paste:

smartctl -i /dev/ada2

and

python /usr/local/www/freenasUI/middleware/notifier.py serial_from_device ada2

Or replace ada2 to whatever

[felikssadmin@RAID] /dev# python /usr/local/www/freenasUI/middleware/notifier.py serial_from_device ada2

None
[felikssadmin@RAID] /dev#

 

[cyberjock]

You are probably using a RAID controller, which is mentioned in the manual as not recommended.

 

[ma_mut]

I'm using the 3ware 9650se-16ml

 

[ma_mut]

You are probably using a RAID controller, which is mentioned in the manual as not recommended.

I'm using the 3ware 9650se-16ml

 

[ma_mut]

I deleted the drive in the controller bios and installed back but it didn't help...
Still no Serial..
Tried to change the HDD bay ...

And all of the HDD's are on this controller, but only from this HDD I can't see the serial..

 

[cyberjock]

If you used JBOD you have to use the appropriate command line options for your hardware. You'll have to read up on using 3ware with smartctl to get the SMART data.

If you used a bunch of single disk arrays(a lot of people do this by default) then based on my experience with a 3ware 24 port controller(forgot the exact model) you won't be able to query SMART data at all. This is not a good configuration at all since reading SMART data can clue you in on a failing(or failed) hard disk.

While 3ware isn't an ideal card for FreeNAS, if you use JBOD and can navigate the command line and interpret the SMART data yourself it can make a very trustworthy configuration.