Unable to mount smb share on Windows/Mac

[justinswood]

Hi everyone, I'm new to Truenas and I just did my first installation which went smoothly until I had to mount the share to access on my machines. When I'm attempting to mount the smb share on my Mac by entering in my credentials, I getting an error message saying that it can't connect to the server. Funny enough if I enter in the credentials incorrectly I don't get the error message the window the shakes showing that it can't authenticate. It seems like it's recognizing my credentials at the very least, but I can't connect. The same issue is occurring in Windows where I can't connect. Here are some screenshots from my system, I would greatly appreciate any guidance. Thank you

 

[Chris Moore]

I am sure you missed a step. Here are links to a couple videos that step through the process. You should probably watch a couple of them to familiarize yourself with the steps.

TrueNAS Core 12 Install and Basic Setup

In this video we are looking at how to install TrueNAS Core 12 on a new system, as well as setting up storage and configuring a Samba/Cifs share to access yo...

www.youtube.com

Setup SMB + ACL on TrueNAS CORE 12 | 4K TUTORIAL

This tutorial goes over how to setup SMB Shares on TrueNAS CORE 12 as well as User Permissions (ACLs). SMB is by far the most preferred protocol for connecti...

www.youtube.com

TrueNAS Core 12 User and Group ACL Permissions and SMB Sharing

Connecting With Us--------------------------------------------------- + Hire Us For A Project: https://lawrencesystems.com/hire-us/+ Tom Twitter https://...

www.youtube.com

TrueNAS CORE 12.0 Tutorial - Datasets, Permissions, Snapshots

This tutorial is all about User Permissions, ACLs, Datasets and Snapshots for TrueNAS Core 12.0 ( formerly FreeNAS ). If you're wondering how to set these up...

www.youtube.com

 

[Tabmowtez]

I think I may have encountered this issue before. Are you using the hostname to try and mount the share? Can you try the IP address if you haven't already?

 

[justinswood]

I'm using the IP address to try and mount right now, I can try using the hostname though

 

[Tabmowtez]

I'm using the IP address to try and mount right now, I can try using the hostname though

I had a weird issue where I couldn't auth via the hostname/fqdn but the IP worked fine. I never did get down to the bottom of it so I was just wondering if you may have encountered something similar...

 

[anodos]

I had a weird issue where I couldn't auth via the hostname/fqdn but the IP worked fine. I never did get down to the bottom of it so I was just wondering if you may have encountered something similar...

If you run the command midclt call smb.status AUTH_LOG | jq you can see details of authentication attempts over SMB. Here's an example:

Code:

  {
    "timestamp": "2020-12-30T07:15:29.311257-0800",
    "type": "Authentication",
    "Authentication": {
      "version": {
        "major": 1,
        "minor": 2
      },
      "eventId": 4624,
      "logonId": "0",
      "logonType": 3,
      "status": "NT_STATUS_OK",
      "localAddress": "ipv4:192.168.1.200:445",
      "remoteAddress": "ipv4:192.168.1.116:49682",
      "serviceDescription": "SMB2",
      "authDescription": null,
      "clientDomain": "HOMENAS",
      "clientAccount": "administrator",
      "workstation": "ANDREWS-MBP",
      "becameAccount": "administrator",
      "becameDomain": "HOMENAS",
      "becameSid": "S-1-5-21-1842518067-541413841-1738574118-1072",
      "mappedAccount": "administrator",
      "mappedDomain": "HOMENAS",
      "netlogonComputer": null,
      "netlogonTrustAccount": null,
      "netlogonNegotiateFlags": "0x00000000",
      "netlogonSecureChannelType": 0,
      "netlogonTrustAccountSid": null,
      "passwordType": "NTLMv2",
      "duration": 1023665
    }
  }

My client made an authentication attempt using NTLMv2

Code:

 "passwordType": "NTLMv2",

with the account "administrator"

Code:

 "clientAccount": "administrator",

and the result was successful:

Code:

      "status": "NT_STATUS_OK",

 

[SecretaryNotSure]

I had a weird issue where I couldn't auth via the hostname/fqdn but the IP worked fine. I never did get down to the bottom of it so I was just wondering if you may have encountered something similar...

I just ran across this issue myself. Found the solution in a different post located here:

SMB does not work with hostname, only IP address

Hey guys, this is my first time using TrueNAS or any FreeBSD based distro. I'm used to using Debian-based distros both in a home and server environment. I decided to give TrueNAS a try, and so far everything went pretty smoothly. Except one big issue... I cannot for the life of me seem to fix...

www.truenas.com