Truenas keeps reporting smart errors

R

Robti

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Aug 2, 2021
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Had a couple of drives from my whs 2011 that worked ok with no errors so wiped them and did a full smart scan with no errors so fitted to my self build truenas and right away getting smart errors, so pulled them and fitted a couple of new ironwolfs which I smart scanned before fitting and they came out error free, so set up and set the smart task to scan them overnight and this morning errors, so does truenas scan differently from Windows or what, any help please .
Thanks

EA3000DD-BED0-4539-AC24-A84E1F861CC6.png 62CB352A-0C51-4EAB-8133-25AC3220F55D.png 5BE1A181-E8AF-4087-8390-BD84D087927B.png E57EDFDD-CA72-4F69-B96D-FE89D599C1E4.png
 
NugentS

NugentS

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Hardware spec
 
R

Robti

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Aug 2, 2021
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Amd A4 5300 apu
Gigabyte GA-F2A85x
4 x 4Gb corsair 1333MHz
be quite pure power 630w psu
Samsung 120Gb ssd boot drive
2 x 4 Gb iron wolfs

so iron wolfs passed all the seatools tests and i reconnected with different sata cables into different ports and have run a couple of short tests and they seem fine will do a long test tonight
 
Last edited:
Redcoat

Redcoat

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Which one of those three is your boot drive?

Storage>Disks - post screenshot please.
 
R

Robti

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ada 1 the ssd is boot
 
Redcoat

Redcoat

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So every drive you have has failed a long test. Please post full output for each drive of

smartctl -a /dev/adaX where X= 0, 1, 2
 
R

Robti

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Redcoat said:
So every drive you have has failed a long test. Please post full output for each drive of

smartctl -a /dev/adaX where X= 0, 1, 2
Click to expand...
Thanks will do as you ask, I should also say I did a chkdsk /f/r/x on them when the first errors appeared with passes
 
Redcoat

Redcoat

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Great - paste the output in code tags, please.
 
R

Robti

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Aug 2, 2021
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Code:
root@truenas[~]# smartctl -a /dev/ada0
smartctl 7.2 2020-12-30 r5155 [FreeBSD 12.2-RELEASE-p9 amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate IronWolf
Device Model:     ST4000VN008-2DR166
Serial Number:    ZDHA0W2D
LU WWN Device Id: 5 000c50 0dbd90456
Firmware Version: SC60
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5980 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Sep  5 09:52:19 2021 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  581) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 612) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x50bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   072   064   044    Pre-fail  Always       -       16208616
  3 Spin_Up_Time            0x0003   093   093   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       10
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   072   060   045    Pre-fail  Always       -       17154374
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       192 (206 60 0)
10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       10
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   062   056   040    Old_age   Always       -       38 (Min/Max 37/42)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       1
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       22
194 Temperature_Celsius     0x0022   038   044   000    Old_age   Always       -       38 (0 22 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       192 (80 12 0)
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       3962286115
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       6335288537

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       182         -
# 2  Short offline       Completed without error       00%       158         -
# 3  Extended offline    Completed without error       00%       157         -
# 4  Short offline       Completed without error       00%       134         -
# 5  Short offline       Completed without error       00%       110         -
# 6  Extended offline    Completed without error       00%        29         -
# 7  Short offline       Completed without error       00%        22         -
# 8  Extended offline    Interrupted (host reset)      70%        18         -
# 9  Extended offline    Interrupted (host reset)      00%         3         -
#10  Short offline       Completed without error       00%         0         -

# 8  Extended offline    Interrupted (host reset)      70%        18         -
# 9  Extended offline    Interrupted (host reset)      00%         3         -
#10  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
 
R

Robti

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Joined
Aug 2, 2021
Messages
58
Both ironwolf report the same
 
R

Robti

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Aug 2, 2021
Messages
58
Code:
=== START OF INFORMATION SECTION ===
Model Family:     Seagate IronWolf
Device Model:     ST4000VN008-2DR166
Serial Number:    ZDHA5CVJ
LU WWN Device Id: 5 000c50 0dc0623df
Firmware Version: SC60
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5980 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Sep  5 10:07:16 2021 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  581) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 630) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x50bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   081   064   044    Pre-fail  Always       -       114533260
  3 Spin_Up_Time            0x0003   094   094   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       7
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   072   060   045    Pre-fail  Always       -       16460038
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       189 (207 150 0)
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       7
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   064   057   040    Old_age   Always       -       36 (Min/Max 36/38)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       0
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       8
194 Temperature_Celsius     0x0022   036   043   000    Old_age   Always       -       36 (0 21 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       189 (62 195 0)
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       3961934744
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       1731625944

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       178         -
# 2  Short offline       Completed without error       00%       155         -
# 3  Short offline       Completed without error       00%       131         -
# 4  Short offline       Completed without error       00%       107         -
# 5  Extended offline    Completed without error       00%        91         -
# 6  Extended offline    Completed without error       00%        67         -
# 7  Extended offline    Completed without error       00%        44         -
# 8  Short offline       Completed without error       00%        18         -
# 9  Extended offline    Interrupted (host reset)      70%        18         -
#10  Extended offline    Interrupted (host reset)      00%         2         -
#11  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
 
Redcoat

Redcoat

MVP
Joined
Feb 18, 2014
Messages
2,925
Good. Still one report to come - ada1.

The results of SMART tests are stored on the individual drive and cannot be reset or erased. You can see in the listing that you had Interrupted test on both drives, so neither completed. I believe that it's likely that the two failed tests seen in TrueNAS are those "failed" tests.

Before wrapping this up, I suggest you run a long test on each drive with this command in shell: smartctl - t long /dev/daX. You may run all three tests concurrently. For each drive a completion time will be advised. After that time get your three reports to post here smartctl -a /dev/adaX

Also I suggest that you set up routine SMART testing for at least the Ironwolf data drives Turn on the Service (Services>SMART) and for each drive (Storage>Disks>Edit Disk>Enable SMART). Also set up email alerting of SMART test issues at System>Alert Settings (in the Hardware section). You need to have set up the email address for the root account for that to work.

Look forward to seeing the long test results.
 
V

videopete

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Joined
Sep 5, 2021
Messages
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I had the exact same issue (sorry to jump in here), 2TB WD GREENS working perfectly in my Synology NAS, Win10 machine, I wiped them, moved them to my new TRUENAS system and SMART detected errors and machine kept rebooting. Took drives out, reformatted, zero'ed out entire drive, no issues at all. It seems that TRUENAS is finding something it shouldn't be.
 
R

Robti

Explorer
Joined
Aug 2, 2021
Messages
58
videopete said:
I had the exact same issue (sorry to jump in here), 2TB WD GREENS working perfectly in my Synology NAS, Win10 machine, I wiped them, moved them to my new TRUENAS system and SMART detected errors and machine kept rebooting. Took drives out, reformatted, zero'ed out entire drive, no issues at all. It seems that TRUENAS is finding something it shouldn't be.
Click to expand...
I had a few greens from my whs 2011 with drive pool and stable it scanner ran for years with no errors moved over to TrueNAS and all drives had errors
 
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videopete

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Sep 5, 2021
Messages
14
Robti said:
I had a few greens from my whs 2011 with drive pool and stable it scanner ran for years with no errors moved over to TrueNAS and all drives had errors
Click to expand...
Hmm...Smart either detects an issue or it doesn't. Why would it behave differently on different systems ? I believe my drives were perfectly fine with no issues, yet Truenas essentially rejects them with smart errors.
 
R

Robti

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Messages
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boot drive results of long scan
Code:
=== START OF INFORMATION SECTION ===
Model Family:     Samsung based SSDs
Device Model:     SAMSUNG SSD 830 Series
Serial Number:    S0VYNEAC508390
LU WWN Device Id: 5 002538 043584d30
Firmware Version: CXM03B1Q
User Capacity:    128,035,676,160 bytes [128 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
TRIM Command:     Available
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 T13/2015-D revision 2
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Sep  6 11:13:00 2021 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  540) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (   9) minutes.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  9 Power_On_Hours          0x0032   098   098   000    Old_age   Always       -       6017
 12 Power_Cycle_Count       0x0032   095   095   000    Old_age   Always       -       4043
177 Wear_Leveling_Count     0x0013   092   092   000    Pre-fail  Always       -       281
179 Used_Rsvd_Blk_Cnt_Tot   0x0013   100   100   010    Pre-fail  Always       -       0
181 Program_Fail_Cnt_Total  0x0032   100   100   010    Old_age   Always       -       0
182 Erase_Fail_Count_Total  0x0032   100   100   010    Old_age   Always       -       0
183 Runtime_Bad_Block       0x0013   100   100   010    Pre-fail  Always       -       0
187 Uncorrectable_Error_Cnt 0x0032   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0032   070   061   000    Old_age   Always       -       30
195 ECC_Error_Rate          0x001a   200   200   000    Old_age   Always       -       0
199 CRC_Error_Count         0x003e   253   253   000    Old_age   Always       -       3
235 POR_Recovery_Count      0x0012   099   099   000    Old_age   Always       -       547
241 Total_LBAs_Written      0x0032   099   099   000    Old_age   Always       -       32841488786

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      6006         -
# 2  Extended offline    Completed without error       00%      6002         -
# 3  Short offline       Completed without error       00%      5990         -
# 4  Short offline       Completed without error       00%      5967         -
# 5  Short offline       Completed without error       00%      5943         -
# 6  Short offline       Completed without error       00%      5919         -
# 7  Extended offline    Completed without error       00%      5895         -
# 8  Extended offline    Completed without error       00%      5871         -
# 9  Extended offline    Completed without error       00%      5847         -
#10  Extended offline    Completed without error       00%      5829         -
#11  Extended offline    Completed without error       00%      5812         -
#12  Short offline       Completed without error       00%      5774         -
#13  Extended offline    Completed without error       00%      5760         -
#14  Extended offline    Completed without error       00%      5747         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
 
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