TrueNAS Critical Error Unreadable/Uncorrectable Sectors

[zapcw]

Hello everyone,

I've run into a strange issue when setting up a new storage server using TrueNAS where I get an error on 2 "drives" stating that they have unreadable and uncorrectable sectors. While researching, I found that the likely need would be to replace the problem drives, but that seemed to not match my scenario.

I have:
- Replaced these drives with new ones, but the new drives also reported the same error.
- Removed both problem "drives," where the server then decides that there are two different drives in different spots that are the new issue.
- Individually tested the sectors on each hard drive using a different computer where I found that they were all error free.
- Uninstalled TrueNAS and reinstalled it after wiping all of the disks, which still resulted in the same issue.
- Replaced the storage controller with an LSI SAS2008 since we were originally using a P410 RAID controller (which was not recommended).
*This new controller allowed the drives to communicate directly through to TrueNAS, but the error was still there.
- Updated the server's BIOS, which did not solve the issue either.

I was thinking that there was an issue with the server itself, but I am not sure.

I'm running low on ideas so anything is much appreciated.

Here's some information on the setup:
HP Proliant DL180 G6
LSI SAS2008 HBA in IT Mode
8 x 4TB WD Enterprise SATA Hard Drives
1 x 120GB Kingston SSD (Boot Drive)

TrueNAS Version:
TrueNAS-12.0-U8.1

Errors:
Device: /dev/da2 [SAT], 2 Currently unreadable (pending) sectors.
Device: /dev/da2 [SAT], 2 Offline uncorrectable sectors.
Device: /dev/da6 [SAT], 2 Currently unreadable (pending) sectors.
Device: /dev/da6 [SAT], 2 Offline uncorrectable sectors.

Let me know if more information is needed.
Thank you!

 

[elvisimprsntr]

Post the smart status.

smartctl -a /dev/da2

smartctl -a /dev/da6

 

[zapcw]

Thanks for the quick response. Here's what the status show:

- - - - - - smartctl -a /dev/da2 - - - - - -

Code:

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Re
Device Model:     WDC WD4000FYYZ-01UL1B1
Serial Number:    WD-WCC131956353
LU WWN Device Id: 5 0014ee 209fc6262
Firmware Version: 01.01K02
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Jun 27 11:35:50 2022 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (47580) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 514) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x70bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   153   151   021    Pre-fail  Always       -       11325
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       85
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   098   098   000    Old_age   Always       -       1567
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       85
183 Runtime_Bad_Block       0x0032   098   098   000    Old_age   Always       -       2
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       84
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0022   122   117   000    Old_age   Always       -       30
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       2
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       2
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       2

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%      1257         1529703892
# 2  Extended offline    Completed: read failure       90%      1257         1529703892
# 3  Extended offline    Completed: read failure       90%      1256         1529703892
# 4  Extended offline    Completed: read failure       90%      1256         1529703892
# 5  Extended offline    Completed: read failure       90%      1234         1529703892

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

- - - - - - smartctl -a /dev/da6 - - - - - -

Code:

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Re
Device Model:     WDC WD4000FYYZ-01UL1B1
Serial Number:    WD-WMC130456590
LU WWN Device Id: 5 0014ee 059171ff4
Firmware Version: 01.01K02
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Jun 27 11:37:45 2022 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (46800) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 506) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x70bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   146   143   021    Pre-fail  Always       -       11700
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       84
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   098   098   000    Old_age   Always       -       1567
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       83
183 Runtime_Bad_Block       0x0032   098   098   000    Old_age   Always       -       2
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       81
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       2
194 Temperature_Celsius     0x0022   122   116   000    Old_age   Always       -       30
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       7
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       7
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       7

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%      1257         3057451868
# 2  Extended offline    Completed: read failure       90%      1256         3057451868
# 3  Extended offline    Completed: read failure       90%      1256         3057451868
# 4  Extended offline    Completed: read failure       90%      1239         3057451868
# 5  Short offline       Completed without error       00%      1078         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Let me know if more information is needed. Thanks a ton!

 

[danb35]

Both of those disks have failed the last several long SMART self-tests. While I wouldn't be too concerned about two bad sectors (as the first one is showing), failing SMART tests, IMO, means it's time to replace the drive.

Note that (1) in both cases, the disks have several SMART tests run back-to-back, which is not optimal; and (2) the last SMART self-test was over 300 hours ago, which is certainly not optimal. SMART self-tests should run on a schedule.

 

[elvisimprsntr]

Looks like both drives are failing extended smart test.

You can confirm by repeating the extended test again. Can take 2-4 hours to complete, unless it fails quickly.

smartctl -t long /dev/da2

smartctl -t long /dev/da6

Looks like they are out of warranty

 

[zapcw]

Thank you both for your responses and for taking the time to look through the SMART test results.

I was in the same boat as both of you until I replaced one of the drives with a new one, where it had the same issue.

Both drives failed the extended test within seconds of starting it, which seems to me like it is not even trying or is simply unable to go through the whole test.

I have swapped the same drives into different bay slots and will be running a long SMART test since they have been moved. I will post the results here. Previously, doing this showed that the drives were working fine, but maybe you'll both see something in the results that I didn't. It will take some time for this to complete, so I may have to wait until tomorrow to post the results.

Thank you both for your time! I really appreciate it!!

 

[elvisimprsntr]

I have swapped the same drives into different bay slots and will be running a long SMART test since they have been moved. I will post the results here.

The SMART tests are built into the hard drive hardware and firmware, and are unaffected by the bay/slot/cable/etc.

Failing the extended SMART test is an indication of a mechanical or platter media problem.

Where did you purchase these drives?
New or used?

 

[zapcw]

Thank you for the reply.

I purchased these mechanical drives new from Ebay and tested them prior to install to ensure that they were new.

I had already swapped out one of the drives before when I assumed it was a bad drive, but when I found it had the same problem, I looked a bit closer and found that the same drive that was "bad" was considered perfectly fine when tested elsewhere.

Below are the results of a SMART test when the same drives from the earlier SMART test are in different slots, which both seemed to pass (Or at least were able to complete).

Drive da2 in da0 position:

Code:

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Re
Device Model:     WDC WD4000FYYZ-01UL1B1
Serial Number:    WD-WMC130395744
LU WWN Device Id: 5 0014ee 0ae793827
Firmware Version: 01.01K02
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue Jun 28 08:05:46 2022 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (47760) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 516) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x70bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   161   159   021    Pre-fail  Always       -       10916
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       85
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   098   098   000    Old_age   Always       -       1585
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       84
183 Runtime_Bad_Block       0x0032   098   098   000    Old_age   Always       -       2
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       83
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       1
194 Temperature_Celsius     0x0022   117   112   000    Old_age   Always       -       35
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      1575         -
# 2  Extended offline    Completed without error       00%      1247         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Drive da6 in da1 position:

Code:

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Re
Device Model:     WDC WD4000FYYZ-01UL1B1
Serial Number:    WD-WMC130468246
LU WWN Device Id: 5 0014ee 003ccdf8a
Firmware Version: 01.01K02
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue Jun 28 08:10:20 2022 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (48180) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 520) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x70bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   157   155   021    Pre-fail  Always       -       11150
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       85
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   098   098   000    Old_age   Always       -       1584
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       84
183 Runtime_Bad_Block       0x0032   098   098   000    Old_age   Always       -       2
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       83
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       1
194 Temperature_Celsius     0x0022   119   113   000    Old_age   Always       -       33
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      1575         -
# 2  Extended offline    Completed without error       00%      1247         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Thanks for the help! This whole problem is confusing the heck out of me.

 

[elvisimprsntr]

@zapcw

You are showing the results of two completely different serial number drives

Original drives with errors
WCC131956353
WMC130456590

Second post drives with no errors
WMC130395744
WMC130468246

I think you are getting your drives mixed up. Do not assume the /dev/da[n] will stay in the same order when you move drives between slots, or even follow the physical slot numbering. That order will get shuffled around based on your SATA controller bus enumeration and which bays are populated.

You still have two bad drives in your system that need to be replaced.

I suggest you make the disk serial number visible on your disk list.

I hope you were not expecting to get new drives off some shyster on evilBay

 

[zapcw]

You were spot on. Somewhere along the line, I swapped around the bad drives with good ones without noticing.

I just removed the bad drives and only left the good ones in, which TrueNAS seems to like much more and has not thrown any errors.

The seller that I bought it from on evilBay was very reputable and has a very good return policy on their drives, so I'll be going back to them to exchange the 3 bad drives for some different ones.

I guess that I just had bad luck where 2 drives failed and then when I went to swap one of the drives out, the replacement also failed.

Something interesting is that the drive sectors all checked out fine and had no issues... I may run an extended scan on them, since I had only done a quick scan.

Thank you both for your assistance! I wish I would've noticed the serial number earlier.