SSL certificate verification failed and could not reach support-proxy.ixsystems.com URL over HTTPS 443

[Sgutha]

SSL certificate verification failed and could not reach support-proxy.ixsystems.com URL over HTTPS 443 on TrueNAS version 12.0 U7

Error: [EBADF] Connection error HTTPSConnectionPool(host='support-proxy.ixsystems.com', port=443): Max retries exceeded with url: /truenas/api/v1.0/ticket (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')])")))

 

[Kris Moore]

@Sgutha This cert verify usually fails due to the system clock being way off on the TrueNAS. If yours is in sync, please contact our support department so we can investigate with you.

 

[Sgutha]

@Sgutha This cert verify usually fails due to the system clock being way off on the TrueNAS. If yours is in sync, please contact our support department so we can investigate with you.

Thank you Kris!! Do i have to tweak NTP settings and verify the connectivity?