Recently rebooted and can no longer log in

russmc

Cadet
Joined
Dec 19, 2022
Messages
8
Shut down our server over the weekend, to do a UPS upgrade, and when it came back up, I got this screen:

1707944712477.png


I can't log in via the gui. I can log in via ssh though. I did try to "change" the password, but it said that the username, password, or token are invalid. Tried entering my admin username and password and nothing. Not sure what to try next.
 

artlessknave

Wizard
Joined
Oct 29, 2016
Messages
1,506
go the CLI. reset password?
 

russmc

Cadet
Joined
Dec 19, 2022
Messages
8
Figured it out. When I did an "id" from the command line, the user was not in the builtin_administrators group. I tried to add the admin account into this group using groupadd, but it didn't work. I used cli, then entered the following command in
Code:
account user update uid_or_username=950 groups=["builtin_administrators"]


Now I can log into the interface.
 

daramullally

Cadet
Joined
Feb 19, 2024
Messages
2
Figured it out. When I did an "id" from the command line, the user was not in the builtin_administrators group. I tried to add the admin account into this group using groupadd, but it didn't work. I used cli, then entered the following command in
Code:
account user update uid_or_username=950 groups=["builtin_administrators"]


Now I can log into the interface.
I think I am getting something similar.

When I try to use the command passwd from the console Linux shell I get the following:
passwd: Authentication token manipulation error
passwd: password unchanged

id shows me:

uid=0(root) gid=0(root) groups=0(root),544(builtin_administrators)

Is there something else that I can do to allow me to change the root password?
 

daramullally

Cadet
Joined
Feb 19, 2024
Messages
2
I think I am getting something similar.

When I try to use the command passwd from the console Linux shell I get the following:
passwd: Authentication token manipulation error
passwd: password unchanged

id shows me:

uid=0(root) gid=0(root) groups=0(root),544(builtin_administrators)

Is there something else that I can do to allow me to change the root password?
I have figured it out! I used option 4 (Change local administrator password) on the console screen instead of 7 (Open Linux shell).
 
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