Re-installation issue

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Starion

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No way around it, this is going to be long. Let me first start by saying that all the hardware I reference in this post was already in place and working before things went wrong, so it's not about new hardware.

The hardware: Supermicro X7DBR-E motherboard w/6 SATA ports, 32GB RAM, (10) 3TB HD's, LSI SAS9220-8i (IBM M1015) RAID controller. 16GB boot USB key.

What I'm using it for: It currently has about 15TB usable space of which 10TB has files. Granted they are files I could afford to lose, but I'd rather not if they can be preserved.

The symptom: I noticed it wasn't online one day, so I tried accessing it via the web interface (non-responsive), then locally at the machine itself (monitor wouldn't come up). I rebooted the machine and was greeted with 4 or 5 lines of things that couldn't be found (can't remember exactly now and I can't get back to that point). Somewhere in the process of re-installing, the server's BIOS got reset back to default. Usually not an issue as I have set BIOS on dozens of other servers in our data center and am pretty familiar with the settings overall.

The current problem: 6 of the drives are hooked up to the motherboard's SATA, the other 4 are hooked to the RAID controller, as they have always been, I didn't change that. Now, however, I can only see the 6 drives on the motherboard, and not the 4 on the RAID controller.

What I've done: I think I have tried every possible combination of BIOS settings pertaining to the SATA and PCI that seemed pertinent to the problem. With the SASFLSH utility, I get a confirmation that the 4 drives are indeed working and connected to the RAID controller, I just can't get them to show up anywhere.

When I try to install FreeNAS from a USB drive, it gets to a point about loading something from root dev/msdos/freenas or something like that, then hangs. I think it might be because not all of the hardware is present. In any case, I think my first priority is to get the other 4 drives to be recognized.

I have spent dozens of hours on this so far and am not sure what else to try. Anybody have any thoughts about a direction I should take?

Jeff
 

wblock

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Which version of FreeNAS are you trying to install?

Please write down the error messages exactly and post them, or make screenshots.
 

Starion

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FreeNAS 9.10.2-U1

Here are pictures of the screen just before it hangs, and the screen it hangs on during installation:

screen1.jpeg
screen2.jpeg
 

wblock

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How did you create the installer USB drive?
 

Starion

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With Rufus and the FreeNAS iso, this time on a 4GB USB drive.
 
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wblock

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Starion

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Tried image-writer and used a different 32G USB key. Installer installed, but left me with no bootable 32G USB key. Tried several times.
 

Starion

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Have now spent many more hours on this, no luck. I have tried different versions, different USB keys, different USB creation tools, every imaginable BIOS setting. The latest round of attempts has yielded what appears to be a successful installation process, but about 3 minutes into it, the machine inexplicably reboots. If I walk away, it reboots the installer, installs, reboots in the middle of the install, wash rinse repeat. No error messages.

If I then try to boot the newly created USB key, it either says no bootable system or hangs with a flashing cursor indefinitely.

Incidentally, I DID install OMV on a thumb drive and the machine boots up and operates normally. Obviously it won't recognize a ZFS array, but it does prove to me that the server is operational and sees the drives.

What's really frustrating to me is that this WAS a working system with FreeNAS for a couple of years, version 9.10.2-U1 as of late. Now I can't even get FreeNAS of any kind installed on it.
 

Starion

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Well, finally got it. The ONLY version that would install is 9.10 RELEASE. Does that mean the installers are broken for my system and hardware? I am now attempting to do updates. Good news is, all the data was still there.
 
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