Here's the problem:
FN10 was a fiasco, of course. And though iX ultimately decided to put it out of its (and our) misery, the elephant remains in the room: how did this happen (i.e., what was the series of business decisions that led to "ship this half-baked abominationproduct"), and what will iX do to keep it from happening again? As these are fairly internal business questions, it's understandable you might not want to discuss them publicly, but if you don't do so, you leave the community wondering. The best we have is "trust us, we've really changed." And then we see:
- Beta releases in the -STABLE update train--we saw this with 11.0, 11.1, and now 11.2. This makes people think the beta is the full release; we've seen that happen in all three of these releases.
- The Download link on the forum pointing to the Beta, which prompted this thread (and wasn't fixed until three days later).
- The download page steering people toward the beta, falsely suggesting that 11.1 only handles storage, while the beta adds virtualization and plugins. Between these three, it really seems like a concerted effort to paint the beta as a stable release, when you know it isn't.
- A series of broken updates. Every 11.1-Un broke iocage networking, and each of them broke it in a different way. We hear that iocage is the way forward with jails, but it's hard to follow that path when it just doesn't work. 11.1-U3, IIRC, very badly broke Samba. An earlier update had a memory leak that brought systems to their knees when trying to do a scrub. I won't catalog the remaining issues; they're discussed in the forums and on the bug tracker.
If I might briefly take the liberty of speaking for your user base, we
want to trust you. We want to trust that the developers of software we use every day to store our important data have the wisdom, the motivation, and the skill to do it right. But history like the above makes it hard to do that.