Plex not working after upgrade from GUI - version 0.9.12.4.1192

[tehmole]

Hi everyone,

i updated my plex from 0.9.11.x.x to 0.9.12.4.1192 through GUI/Plugins/installed - i clicked upgrade and left the room - once i came back, it looked like it finished. I looked at the plugins and plex showed the new version but services were turned off. when i tried to turn on service it showed - some error occurred. here's what i see in 'messages' :

Jul 18 22:00:58 freenas notifier: nginx: the configuration file /usr/local/etc/n
ginx/nginx.conf syntax is ok
Jul 18 22:00:58 freenas notifier: nginx: configuration file /usr/local/etc/nginx
/nginx.conf test is successful
Jul 18 22:00:58 freenas epair1a: Ethernet address: 02:1a:7e:00:0d:0a
Jul 18 22:00:58 freenas epair1b: Ethernet address: 02:1a:7e:00:0e:0b
Jul 18 22:00:58 freenas kernel: epair1a: link state changed to UP
Jul 18 22:00:58 freenas kernel: epair1a: link state changed to UP
Jul 18 22:00:58 freenas kernel: epair1b: link state changed to UP
Jul 18 22:00:58 freenas kernel: epair1b: link state changed to UP
Jul 18 22:00:58 freenas kernel: epair1a: promiscuous mode enabled
Jul 18 22:00:58 freenas kernel: ng_ether_ifnet_arrival_event: can't re-name node
epair1b
Jul 18 22:00:58 freenas kernel: ng_ether_ifnet_arrival_event: can't re-name node
epair1b
Jul 18 22:01:07 freenas manage.py: [plugins.utils:92] Couldn't retrieve http://1
92.168.1.222/plugins/plexmediaserver/1/_s/status: No JSON object could be decode
d

I tried restarting Jail and Freenas (FreeNAS-9.3-STABLE-201501162230)

can someone please help.

Thank you

 

[Joshua Parker Ruehlig]

Hi everyone,

i updated my plex from 0.9.11.x.x to 0.9.12.4.1192 through GUI/Plugins/installed - i clicked upgrade and left the room - once i came back, it looked like it finished. I looked at the plugins and plex showed the new version but services were turned off. when i tried to turn on service it showed - some error occurred. here's what i see in 'messages' :

Jul 18 22:00:58 freenas notifier: nginx: the configuration file /usr/local/etc/n
ginx/nginx.conf syntax is ok
Jul 18 22:00:58 freenas notifier: nginx: configuration file /usr/local/etc/nginx
/nginx.conf test is successful
Jul 18 22:00:58 freenas epair1a: Ethernet address: 02:1a:7e:00:0d:0a
Jul 18 22:00:58 freenas epair1b: Ethernet address: 02:1a:7e:00:0e:0b
Jul 18 22:00:58 freenas kernel: epair1a: link state changed to UP
Jul 18 22:00:58 freenas kernel: epair1a: link state changed to UP
Jul 18 22:00:58 freenas kernel: epair1b: link state changed to UP
Jul 18 22:00:58 freenas kernel: epair1b: link state changed to UP
Jul 18 22:00:58 freenas kernel: epair1a: promiscuous mode enabled
Jul 18 22:00:58 freenas kernel: ng_ether_ifnet_arrival_event: can't re-name node
epair1b
Jul 18 22:00:58 freenas kernel: ng_ether_ifnet_arrival_event: can't re-name node
epair1b
Jul 18 22:01:07 freenas manage.py: [plugins.utils:92] Couldn't retrieve http://1
92.168.1.222/plugins/plexmediaserver/1/_s/status: No JSON object could be decode
d

I tried restarting Jail and Freenas (FreeNAS-9.3-STABLE-201501162230)

can someone please help.

Thank you

Can you try restarting the plex jail. A few versions ago I updating some of the plugin code which would require the plugin middleware layer (the one who responds to that status URL) to be restarted.

 

[tehmole]

Hi Joshua, yes i've restarted jail and the entire server.

 

[Joshua Parker Ruehlig]

Hi Joshua, yes i've restarted jail and the entire server.

sorry, didn't read thoroughly enough.
can you try running this in the plex jail.

Code:

service plexmediaserver onestart

if you can still reach plex then you should decide if starting it from the plugins tab is important to you. if so, I can list the steps to restore your current plex metadata to a new jail.

 

[tehmole]

please Joshua - kids are crawling my neck cause they can't watch 'Frozen'.......

i believe restoring plex metadata to a new jail will be the easiest and fastest?

side note - using plex streamed from Roku.

 

[Joshua Parker Ruehlig]

please Joshua - kids are crawling my neck cause they can't watch 'Frozen'.......

i believe restoring plex metadata to a new jail will be the easiest and fastest?

side note - using plex streamed from Roku.

Ohh no, ok time to work fast then, lol.

* Install a new instance of plex
* Copy over the data-directory, editing the below according to your jail paths

Code:

cp -R /mnt/tank/jails/plexmediaserver_1/var/db/plexdata /mnt/tank/jails/plexmediaserver_2/var/db/plexdata
chown -R 972:972 /mnt/tank/jails/plexmediaserver_2/var/db/plexdata

* Delete the first plex plugin from the Plugins > Installed tab
* (optional) Change the IP of the remaining plex plugin on the Jails tab
* start the remaining instance of plex

 

[tehmole]

Thank you so much Joshua - going to try that now.

 

[tehmole]

thank you so much Joshua

 

[Joshua Parker Ruehlig]

thank you so much Joshua

Sounds, like it worked. Great!

 

[tehmole]

worked out well - had to put back all the mnt's ... but it's working nicely.........didn't get my head chewed off by the kids.