Paperless deploying forever

[nachtpfoetchen]

Hello,
I have a new truenas scale bluefin installation. I want to use paperless-ngx.
It get stuck at "deploying"
I did only the necessary adjustments during install (username, password, mail).

These are the latest events:

Code:

 2023-12-07 13:31:45 Back-off restarting failed container paperless-ngx in pod paperless-ngx-5f5bccfbb9-sf5xf_ix-paperless-ngx(15480df9-496e-4f5a-8170-27ce14c74d74)
 2023-12-07 12:57:19 Startup probe failed: Get "http://172.16.0.34:30070/": dial tcp 172.16.0.34:30070: connect: connection refused
 2023-12-07 12:57:09 Created container paperless-ngx
 2023-12-07 12:57:09 Started container paperless-ngx
 2023-12-07 12:57:07 Container image "paperlessngx/paperless-ngx:2.0.1" already present on machine
 2023-12-07 12:57:02 Created container paperless-ngx-init-03-postgres-wait
 2023-12-07 12:57:02 Started container paperless-ngx-init-03-postgres-wait
 2023-12-07 12:57:01 Container image "postgres:15.2" already present on machine

any Ideas?

 

[styxbyte]

I am on Cobia and ran into the same issue when installing paperless-ngx. There might be a problem with the readiness probe.

Code:

$ sudo k3s kubectl get pods -n ix-paperless-ngx
NAME                                      READY   STATUS    RESTARTS   AGE
paperless-ngx-redis-d5bf48cbf-mwl6k       1/1     Running   0          7m23s
paperless-ngx-postgres-5b585fdd46-6fl8w   1/1     Running   0          7m23s
paperless-ngx-665bc69866-n2f44            0/1     Running   0          7m23s

 

[nachtpfoetchen]

I updated to paperless-ngx 2.1.0_1.2.4

the problem persists.

 

[ex0dus]

I got the same results, checking the logs, paperless-ngx is serving on port 6379, but the TrueNAS configuration thinks it'll be on some 30000 port. I bet the network isn't routing correctly for the docker container after some configuration update by paperless

 

[weiglbua]

I can reproduce this issue on my system with paperless-ngx 2.1.1_1.2.5. It is stuck in the deployment phase and the webinterface cannot be reached. Any Ideas on how to fix this issue? Or does someone know at least where to open an issue about this?

Code:

Startup probe failed: Get "http://172.16.0.18:30070/": dial tcp 172.16.0.18:30070: connect: connection refused

 

[weiglbua]

I raised an issue on the corrosponding github repo and got the following solution. https://github.com/truenas/charts/issues/1881

 

[styxbyte]

I just tried to install paperless-ngx again, but it is still not working and stuck on deploying forever

 

[DoYouReallyNeedECC]

Hi,

I'm quite new to this whole self-hosting thing. I did get Immich, Jellyfin and Nextcloud running on my homeserver without too many problems. With paperless I am experiencing this exact issue and haven't been able to reseolve it. Apart from this thread, there don't seem to be any resources pointing to this issue and how to resolve it.
Is there anybody out there, who got paperless-ngx running on truenas scale. If so, how did you do it?
Thanx

 

[idefy]

I also have this issue and haven't found a work around yet.

 

[styxbyte]

I just found this open pull request on GitHub that could fix the issue: https://github.com/truenas/charts/pull/2218

 

[machinsk]

I also have this issue on the newest version and have had it for the whole month of February. I'll bring up a new issue on GitHub

 

[styxbyte]

I got it working by setting User ID and Group ID to 1000

 

[machinsk]

@styxbyte you're amazing. I got it working too. I've host paths defined for everything, to get it working I changed User ID and Group ID to 1000 then had to change ownership off all the defined directories on the host to 1000:1000, except for the pgdata and pgbackup directories which needed netdata:docker ownership (I found this out from the ownership of the postgres databases in the immich deployment), I also had to delete the old pgdata and pgbackup directories and recreate them. They need to fix the permission issue.