NIC detected but didn't show up in ifconfig

[tonysan]

My build is:
MB - SuperMicro X10SDV-4C-TLN2F
CPU - Xeon D 1540 SoC onboard
RAM - Samsung 32G DDR4 ECC RDIMM M393A4K40BB0-CPB $277
PSU - Seasonic 450W Gold SSR-450RM
Case - Fractal Design Node 304

There are 2 onboard 10G NIC which is lacking drivers in FreeNAS 9.3, after I upgraded to 9.10. it is identified but it's not showing up in ifconfig...

Am I missing something?

Attached partial dmidecode result screenshot. <edit: deleted since it's not useful>

 

[mav@]

That dmidecode output tells me nothing. Please upload full FreeNAS debug info.

 

[tonysan]

Here is the output of freenas-debug -h:

https://gist.github.com/tonysan/0e1d92f874a9459b696dc97fec86eb94

 

[mav@]

All I see there of 10GigE is this device:

Code:

none45@pci0:3:0:0:    class=0xff0000 card=0x15ad15d9 chip=0x10a68086 rev=0x00 hdr=0x00
    vendor     = 'Intel Corporation'
    device     = '82599EB 10-Gigabit Dummy Function'

, but that chip ID I can not find anywhere, while mentioned 82599EB chip is supported for a long time. Make sure that you have 10G NIC enabled with jumper on motherboard and everywhere else.

On the other hand I see there two 1GigE ports, which shouldn't be on this board model, unless that is external card.

 

[tonysan]

@mav@ Thanks for your reply,

The 2 1Gig ports is an external card, where the internal 10Gbe ports are also listed

https://gist.github.com/tonysan/0e1d92f874a9459b696dc97fec86eb94#file-freenas-debug-h-L1295

Code:

Handle 0x0023, DMI type 41, 11 bytes
Onboard Device
    Reference Designation:  Intel X557-AT2 Ethernet #1
    Type: Ethernet
    Status: Enabled
    Type Instance: 1
    Bus Address: 0000:03:00.0

Handle 0x0024, DMI type 41, 11 bytes
Onboard Device
    Reference Designation:  Intel X557-AT2 Ethernet #2
    Type: Ethernet
    Status: Disabled
    Type Instance: 2
    Bus Address: 0000:03:00.1

 

[mav@]

The data from DMI are not used for driver attachment. Besides, take a look on "Status: Disabled" in DMI output of second device. It makes me think that something is indeed disabled on your board.

 

[tonysan]

Thanks @mav@ , After several reboots and triple-check all the jumpers are in place, ix0/ix1 appeared to be working fine. Guess it need a cold reset with disconnecting power cords.