New alert

[avalon60]

I have just received this email:

New alerts:
* The following system core files were found: smbd.core. Please create a ticket at https://jira.ixsystems.com/ and attach the relevant core files along with a system debug. Once the core files have been archived and attached to the ticket, they may be removed by running the following command in shell: 'rm /var/db/system/cores/*'.

Where do I find the relevant core files, as there is only smbd.core in the /cores folder
Thanks

 

[danb35]

Where do I find the relevant core files.

In /var/db/system/cores/, as the message tells you.

 

[avalon60]

Aah ok, so I just attach the smbd.core file to the ticket.

 

[avalon60]

Ok, stupid question here:
How do I actually get the smbd.core file so that I can attach it to a ticket.
I can see it in a shell so how do I get it from Truenas to a folder on my computer. I tried cp, but it is not supported.
Thanks

 

[Redcoat]

Attach it and the debug with the reporting tool at System>Support

 

[danb35]

I tried cp, but it is not supported.

I'm not sure what you mean here. You can use cp (or mc) to copy it to a shared directory, which you can then access from one of your client computers. Or you can use use scp via the command line, WinSCP, or any other way you like.

 

[avalon60]

I tried cp to copy the file like I do in linux, but it is not supported in Truenas

scp smbd.core /dev/usb
cp: /dev/usb/smbd.core. Operation not supported

 

[danb35]

No, of course you can't (or shouldn't, anyway) copy a file into /dev/. You could, I guess, try to mount a USB stick (something like mount -t msdos /dev/foo /mnt/usb/), but it makes more sense to copy it over the network. Either cp /var/db/system/cores/smbd.core /mnt/poolname/sharename/, then use any of your client machines to access it; or (from a client machine) scp root@freenas:/var/db/system/cores/smbd.core /path/to/file.

 

[avalon60]

Yes I realised afterwards about copying to a poolname/sharename.
I tried cp /var/db/system/cores/smbd.core /mnt//WinShare/Films
but that returned an error:
cp: No space left on device, but I have over 5Tb space
Edit:
I copied the files to another pool and this time it was ok, no error messages.
Thanks