Need help again

[Szenoi1977]

Hello Community!

I have a new problem at my NAS. Between wathing movie on my home network, the plex shows me that he lost the connection from the server.
I tried to sniff around with the wireshark, and i saw today the problem.... or something. I attached a pic from the captured session.
Can anybody advice me how i can continue the trubleshooting?

At the fault the nas is inaccessible, cannot ping, or make anything on the webGui.
But if i hit an enter on the keyboard of the nas, the trouble is fading, and the nas start working normally.
The period of the problem is totally random, i cant sense anything more without help.

Thanks guys, Freenas forever!!!

 

[Dice]

Is the FreeNAS box running a realtek card?

 

[Szenoi1977]

Company
Novabase SGPS, SA
Address
Av. D Joao II, Lote 1.03.2.3
Parque das Nacoes
Lisboa 1998-031
PORTUGAL
Range
00:07:0B:00:00:00 - 00:07:0B:FF:FF:FF
Type
IEEE MA-L
I found just this

 

[Ericloewe]

Company
Novabase SGPS, SA
Address
Av. D Joao II, Lote 1.03.2.3
Parque das Nacoes
Lisboa 1998-031
PORTUGAL
Range
00:07:0B:00:00:00 - 00:07:0B:FF:FF:FF
Type
IEEE MA-L
I found just this

You have me extremely confused. Please explain what on Earth you're doing.

 

[m0nkey_]

 

[SweetAndLow]

Try using the section for your natural language. You are confusing everyone here.

Sent from my Nexus 5X using Tapatalk

 

[Szenoi1977]

Thanks..... but the hungarian is not here... sorry for the confusing information. Yesterday i just found this info about the manufacturer of my ethernet chip... so its not a realtek if i found exact datas.

I cant call any help in my own language, sorry again

 

[gpsguy]

Please provide detailed hardware configuration and FreeNAS version, per the forum rules at the top of the page.

Run ifconfig on the server and post the results here. With that, we can figure out which NIC you're using.

 

[danb35]

You have me extremely confused. Please explain what on Earth you're doing.

He's found the manufacturer assigned to his MAC address, and believes that shows that he doesn't have a Realtek NIC. I don't think it shows what he thinks it shows, though--my server has a Realtek NIC for IPMI, and four Intel NICs. All five NICs have 00:25:90:xx:xx:xx MACs.

 

[Ericloewe]

Thanks..... but the hungarian is not here... sorry for the confusing information. Yesterday i just found this info about the manufacturer of my ethernet chip... so its not a realtek if i found exact datas.

I cant call any help in my own language, sorry again

He's found the manufacturer assigned to his MAC address, and believes that shows that he doesn't have a Realtek NIC. I don't think it shows what he thinks it shows, though--my server has a Realtek NIC for IPMI, and four Intel NICs. All five NICs have 00:25:90:xx:xx:xx MACs.

Living 20 minutes away from the company mentioned, I'm absolutely sure they don't make NICs. I wouldn't put it past them to sell pre-configured servers for some of their products, but that information does nothing to meaningfully advance the conversation.

We have no idea what the FreeNAS version is, what hardware is being used, what's going on networking-wise (wireshark is definitely not the first thing to try if something is wrong on the network) and, most importantly, we have no idea what the server itself was saying when the mythical Enter press happened.

 

[Szenoi1977]

Hey!

Really, Realtek 8111C... So: sorry.
I just learning the NAS. I thinking on that the energy saving make the trouble. But this happens randomly.
My mainboard is: Gigabyte GA-MA790X-UD3P
OS version: 11.0-STABLE

ifconfig:
re0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
options=82099<RXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
ether 00:24:1d:c2:71:94
inet 192.168.0.2 netmask 0xffffff00 broadcast 192.168.0.255
nd6 options=9<PERFORMNUD,IFDISABLED>
media: Ethernet autoselect (1000baseT <full-duplex>)
status: active
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384
options=600003<RXCSUM,TXCSUM,RXCSUM_IPV6,TXCSUM_IPV6>
inet6 ::1 prefixlen 128
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x2
inet 127.0.0.1 netmask 0xff000000
nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
groups: lo
bridge0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
ether 02:09:78:8c:07:00
nd6 options=1<PERFORMNUD>
groups: bridge
id 00:00:00:00:00:00 priority 32768 hellotime 2 fwddelay 15
maxage 20 holdcnt 6 proto rstp maxaddr 2000 timeout 1200
root id 00:00:00:00:00:00 priority 32768 ifcost 0 port 0
member: epair2a flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
ifmaxaddr 0 port 6 priority 128 path cost 2000
member: epair1a flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
ifmaxaddr 0 port 5 priority 128 path cost 2000
member: epair0a flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
ifmaxaddr 0 port 4 priority 128 path cost 2000
member: re0 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
ifmaxaddr 0 port 1 priority 128 path cost 20000
epair0a: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
options=8<VLAN_MTU>
ether 02:ff:20:00:04:0a
nd6 options=1<PERFORMNUD>
media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)
status: active
groups: epair
epair1a: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
options=8<VLAN_MTU>
ether 02:ff:20:00:05:0a
nd6 options=1<PERFORMNUD>
media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)
status: active
groups: epair
epair2a: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
options=8<VLAN_MTU>
ether 02:ff:20:00:06:0a
nd6 options=1<PERFORMNUD>
media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)
status: active
groups: epair

I found this. Please let me know, how i can see what the server do when i press the enter.

Thanks so much!

 

[SweetAndLow]

Realtek NICs don't really work very well on freenas. It's suggested to get a Intel nic.

Sent from my Nexus 5X using Tapatalk

 

[Szenoi1977]

Mmmmm... Okey. Ill put into the mainboard an intel card soon.

Thanks the help guys.

 

[danb35]

I thinking on that the energy saving make the trouble. But this happens randomly.

Aside from the obvious issue with the Realtek NIC, the energy-saving settings are a definite possibility, and could certainly look random. They'd also explain why it starts working again if you press a key on the console keyboard.

 

[Ericloewe]

Aside from the obvious issue with the Realtek NIC, the energy-saving settings are a definite possibility, and could certainly look random. They'd also explain why it starts working again if you press a key on the console keyboard.

Definitely something to investigate. It would neatly explain the bizarre behavior.

But the Intel NIC is going to be the proper solution.

 

[joeduffy]

Ive been Running a Realtek 8169SC gigabit PCI card and haven't experienced any thing like this. Is it possible that that particular card is dead?. Can you try connecting to the network via the onboard nic?

 

[gpsguy]

The OP is probably already using his onboard Realtek NIC. If you search the forum, you'll find a lot of users have various problems with Realtek NICs in general. The go to fix, is an Intel Pro/1000 CT, for about $30 USD.

You have a different Realtek NIC than the OP. Occassionally, we'll see newer versions of FreeNAS, drop support for older NICs. If you're still on 9.2.1.9, you might find that your NIC isn't supported in 11.0.

Ive been Running a Realtek 8169SC gigabit PCI card and haven't experienced any thing like this. Is it possible that that particular card is dead?. Can you try connecting to the network via the onboard nic?