Hey all,
About 1.5 years ago, I bought 6x 10TB Ironwolf drives, recently one of them started reporting errors via both smart tests and TrueNAS zfs.
The odd thing is the SMART overall-health self-assessment test result: PASSED
Here is the full SMART output of the drive:
I currently have a scrub performing on the pool, but the current zpool status is:
The harddrive is still under the 3 year warranty for it, would you consider this harddrive failing enough to be covered under warranty, despite the PASS on the overall SMART health test ?
About 1.5 years ago, I bought 6x 10TB Ironwolf drives, recently one of them started reporting errors via both smart tests and TrueNAS zfs.
The odd thing is the SMART overall-health self-assessment test result: PASSED
Here is the full SMART output of the drive:
smartctl 7.2 2020-12-30 r5155 [FreeBSD 12.2-RELEASE-p14 amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Seagate IronWolf
Device Model: ST10000VN0008-2JJ101
LU WWN Device Id: 5 000c50 0c6ad1fd4
Firmware Version: SC60
User Capacity: 10,000,831,348,736 bytes [10.0 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-4 (minor revision not indicated)
SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Sat Aug 20 18:34:11 2022 AEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 118) The previous self-test completed having
the read element of the test failed.
Total time to complete Offline
data collection: ( 567) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 971) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x50bd) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 081 064 044 Pre-fail Always - 131301136
3 Spin_Up_Time 0x0003 087 087 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 122
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 168
7 Seek_Error_Rate 0x000f 084 060 045 Pre-fail Always - 244743117
9 Power_On_Hours 0x0032 095 095 000 Old_age Always - 4735
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 122
18 Head_Health 0x000b 100 100 050 Pre-fail Always - 0
187 Reported_Uncorrect 0x0032 099 099 000 Old_age Always - 1
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 075 045 040 Old_age Always - 25 (Min/Max 16/26)
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 117
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 591
194 Temperature_Celsius 0x0022 025 040 000 Old_age Always - 25 (0 10 0 0 0)
195 Hardware_ECC_Recovered 0x001a 081 064 000 Old_age Always - 131301136
197 Current_Pending_Sector 0x0012 096 096 000 Old_age Always - 2112
198 Offline_Uncorrectable 0x0010 096 096 000 Old_age Offline - 2112
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
200 Pressure_Limit 0x0023 100 100 001 Pre-fail Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 4663 (62 4 0)
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 75168824178
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 92030427365
SMART Error Log Version: 1
ATA Error Count: 1
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 1 occurred at disk power-on lifetime: 4696 hours (195 days + 16 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: WP at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 00 08 ff ff ff 4f 00 41d+04:43:53.751 WRITE FPDMA QUEUED
61 00 08 ff ff ff 4f 00 41d+04:43:53.751 WRITE FPDMA QUEUED
61 00 08 ff ff ff 4f 00 41d+04:43:53.751 WRITE FPDMA QUEUED
61 00 18 ff ff ff 4f 00 41d+04:43:53.741 WRITE FPDMA QUEUED
61 00 08 ff ff ff 4f 00 41d+04:43:53.741 WRITE FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed: read failure 60% 4579 -
# 2 Extended offline Completed: read failure 60% 4296 -
# 3 Short offline Completed without error 00% 4261 -
# 4 Extended offline Completed without error 00% 2344 -
# 5 Short offline Completed without error 00% 2302 -
# 6 Extended offline Interrupted (host reset) 00% 1668 -
# 7 Short offline Completed without error 00% 1659 -
# 8 Extended offline Interrupted (host reset) 00% 1250 -
# 9 Short offline Completed without error 00% 1225 -
#10 Short offline Completed without error 00% 1225 -
#11 Extended offline Completed without error 00% 627 -
#12 Short offline Completed without error 00% 593 -
#13 Extended offline Aborted by host 90% 78 -
#14 Short offline Completed without error 00% 1 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
I currently have a scrub performing on the pool, but the current zpool status is:
root@mainnas:~ # zpool status Volume
pool: Volume
state: ONLINE
status: One or more devices has experienced an unrecoverable error. An
attempt was made to correct the error. Applications are unaffected.
action: Determine if the device needs to be replaced, and clear the errors
using 'zpool clear' or replace the device with 'zpool replace'.
see: https://openzfs.github.io/openzfs-docs/msg/ZFS-8000-9P
scan: scrub in progress since Sat Aug 20 16:33:51 2022
10.2T scanned at 1.21G/s, 9.49T issued at 1.12G/s, 50.2T total
0B repaired, 18.91% done, 10:18:15 to go
config:
NAME STATE READ WRITE CKSUM
Volume ONLINE 0 0 0
raidz2-0 ONLINE 0 0 0
gptid/f81a58ad-530a-11eb-a2fa-002590f0cf92 ONLINE 0 0 0
gptid/5923e69a-5361-11eb-a2fa-002590f0cf92 ONLINE 0 0 0
gptid/ef4c370b-53b6-11eb-a2fa-002590f0cf92 ONLINE 0 0 0
gptid/f6a4b5f8-5403-11eb-a2fa-002590f0cf92 ONLINE 1 0 0
gptid/d7d639dd-5267-11eb-a2fa-002590f0cf92 ONLINE 0 0 0
gptid/79beb246-52bb-11eb-a2fa-002590f0cf92 ONLINE 0 0 0
raidz2-1 ONLINE 0 0 0
gptid/c30cdc67-55b2-11e7-8f32-002590f0cf92 ONLINE 0 0 0
gptid/0809c059-56cd-11e7-8a5c-002590f0cf92 ONLINE 0 0 0
gptid/71e5b94d-5667-11e7-a11e-002590f0cf92 ONLINE 0 0 0
gptid/003cde3e-47ff-11e7-8632-002590f0cf92 ONLINE 0 0 0
gptid/da4fde72-572b-11e7-88f6-002590f0cf92 ONLINE 0 0 0
gptid/d0eb580c-5803-11e7-adb2-002590f0cf92 ONLINE 0 0 0
errors: No known data errors
The harddrive is still under the 3 year warranty for it, would you consider this harddrive failing enough to be covered under warranty, despite the PASS on the overall SMART health test ?