impossible to connect with smartphone outside the home network

[Djbilbao]

hello to all my apologies if I'm not in the right section, I installed trusnas core by following this tutorial

TrueNAS Core 12 : Configuration (Réseaux, Stockage, Permission, Partage, Snapshot...)

PLUS D'INFORMATIONS SUR LA VIDEO ICI Abonnez-vous pour ne rien louper : http://bit.ly/tech2techYT------------------------------Où Me Retrouver -------...

www.youtube.com

everything went well but I can't connect outside on my nas I have yet nate the ports of the box, I enter my public ip in google or an android app, I don't understand I'm a beginner in this area thank you in advance

 

[homer27081990]

hello to all my apologies if I'm not in the right section, I installed trusnas core by following this tutorial

TrueNAS Core 12 : Configuration (Réseaux, Stockage, Permission, Partage, Snapshot...)

PLUS D'INFORMATIONS SUR LA VIDEO ICI Abonnez-vous pour ne rien louper : http://bit.ly/tech2techYT------------------------------Où Me Retrouver -------...

www.youtube.com

everything went well but I can't connect outside on my nas I have yet nate the ports of the box, I enter my public ip in google or an android app, I don't understand I'm a beginner in this area thank you in advance

What matters is you want to learn. Troubleshooting network problems has some standard steps. You write down these things and think it through:

1. Are all my cables OK? Do I have spare cables to test, just in case?
2. What is the IPv4 configuration of the router? (meaning the LAN config, IP, Gateway, netmask, DHCP, DNS...)
3. What is the policy of my ISP (the internet company) for outside access? Which ports do they allow?
4. Do I have complete control of my router, or is it controlled by my ISP?
5. What is the network configuration of the services on the device with the problem? (TrueNAS)
6. What is the firewall configuration of the router? Am I on the correct LAN? Are there any VLANs?
7. Is there anything between the device with the problem and the router? (switch, dedicated firewall, load balancer, double NAT...)
8. Is the device with the problem physical or virtual? (running as a VM)
9. If it is virtual, what is the net configuration of the hypervisor (VMWare, virtualbox...)?
10. What interface have I configured for WAN (internet) connectivity on the device with the problem? Is that the router-facing interface?
11. Do I have any other interfaces on the device with the problem? Do I maybe have a wrong default gateway on the device with the problem? (DG: The IP of the device that TN uses for internet, for the purposes of this discussion)
12. What is the firewall configuration on the device with the problem, if a firewall lives there? Is there any other kind of access rule that may be braking connectivity between the services of the device with the problem and the internet?

Try this list on your own and if you find nothing or need help, post here. If you are a beginner, it pays for itself to find out the answer on your own, because then you learn things you never expected to learn. Have a nice day!