SilverNetworks
Cadet
- Joined
- Aug 9, 2020
- Messages
- 6
Greetings iXsystems Community,
I've experienced what I believe to be a bug affecting FreeNAS/TrueNAS Core 11.x/12.x systems. When the system is completely idle (zero disk activity for a period of time), the system will report the following error and then automatically reboot:
I also see the following in
The issue does not occur if there is disk activity. Storage servers with constant, heavy disk activity, are not affected and we see high up-times, eg:
To troubleshoot the issue, I've built a test system with no pools created. If I leave the system idle, it will reboot every ~1-72 hours or so. This issue affects Adaptec 7 and 8 series controllers, either using the inbox or Adaptec's drivers (eg: https://storage.microsemi.com/en-us/speed/raid/aac/unix/aacraid_freebsd_b56008_tgz.php).
This test system contains the following:
Please let me know what I can do or what other information is needed to help fix this issue.
Cheers,
Greg
I've experienced what I believe to be a bug affecting FreeNAS/TrueNAS Core 11.x/12.x systems. When the system is completely idle (zero disk activity for a period of time), the system will report the following error and then automatically reboot:
I also see the following in
/var/log/messages
just prior to the reboot:Code:
aacraid0: COMMAND 0xfffffe00007bdfa0 TIMEOUT AFTER XXXX SECONDS aacraid0: shutting down controller...done aacraid0: Enable Raw I/O aacraid0: Enable 64-bit array aacraid0: New comm. interface type2 enabled aacraid0: Power Management enabled
The issue does not occur if there is disk activity. Storage servers with constant, heavy disk activity, are not affected and we see high up-times, eg:
2:07AM up 284 days, 3:40, 1 user, load averages: 3.59, 4.00, 3.15
To troubleshoot the issue, I've built a test system with no pools created. If I leave the system idle, it will reboot every ~1-72 hours or so. This issue affects Adaptec 7 and 8 series controllers, either using the inbox or Adaptec's drivers (eg: https://storage.microsemi.com/en-us/speed/raid/aac/unix/aacraid_freebsd_b56008_tgz.php).
This test system contains the following:
Code:
TrueNAS 12.0 BETA Supermicro X9SRL-F Motherboard Intel Xeon E5-2603 CPU 32GB ECC RAM Adaptec 71605 Controller (HBA/RAW Pass Through mode) KINGSTON SVP200S360G (boot disk, not connected to Adaptec controller) Disks connected to Adaptec controller: INTEL SSDSC2BB24 INTEL SSDSC2BB24 WDC WD30EFRX-68A WDC WD20EFRX-68E WDC WD30EFRX-68E WDC WD30EFRX-68A WDC WD30EFRX-68A
Please let me know what I can do or what other information is needed to help fix this issue.
Cheers,
Greg