FreeNAS-9.1.0-RELEASE-x64 - How to apply firmware directly (for Samsung/Seagate harddrive)?

[jr3151006]

Hi,

after enable the option "Show console messages in the footer", I found the information below. As I remember I saw some message during boot saying something regarding FIRMWARE for Harddrives.

>>>> There is a way to apply that firmware update directly from FREENAS or should I boot from other media and run the EXE fil provided from Seagate article (link below)?


My environment:
Dell PE SC 1435 - Dual-Core AMD Opteron(tm) Processor 2210, 12GB RAM, 1x SATA 1TB + 1x SATA 2TB
FreeNAS-9.1.0-RELEASE-x64 (dff7d13) booting/running from Kingston DataTraveller 4GB

------------------

Oct 8 10:28:14 freenas smartd[2052]: Device: /dev/ada1, FAILED SMART self-check. BACK UP DATA NOW!
Oct 8 10:28:14 freenas smartd[2052]: Device: /dev/ada1, 164 Currently unreadable (pending) sectors
Oct 8 10:28:14 freenas smartd[2052]: Device: /dev/ada1, Failed SMART usage Attribute: 1 Raw_Read_Error_Rate.
Oct 8 10:58:15 freenas smartd[2052]: Device: /dev/ada1, FAILED SMART self-check. BACK UP DATA NOW!
Oct 8 10:58:15 freenas smartd[2052]: Device: /dev/ada1, 164 Currently unreadable (pending) sectors
Oct 8 10:58:15 freenas smartd[2052]: Device: /dev/ada1, Failed SMART usage Attribute: 1 Raw_Read_Error_Rate.
Oct 8 11:28:14 freenas smartd[2052]: Device: /dev/ada1, FAILED SMART self-check. BACK UP DATA NOW!
Oct 8 11:28:14 freenas smartd[2052]: Device: /dev/ada1, 164 Currently unreadable (pending) sectors
Oct 8 11:28:14 freenas smartd[2052]: Device: /dev/ada1, Failed SMART usage Attribute: 1 Raw_Read_Error_Rate.
Oct 8 11:58:15 freenas smartd[2052]: Device: /dev/ada1, FAILED SMART self-check. BACK UP DATA NOW!
Oct 8 11:58:15 freenas smartd[2052]: Device: /dev/ada1, 164 Currently unreadable (pending) sectors


-------------------

[root@freenas ~]# camcontrol devlist -v
scbus0 on ata2 bus 0:
<SAMSUNG HD204UI 1AQ10001> at scbus0 target 0 lun 0 (ada0,pass0)
<> at scbus0 target -1 lun -1 ()
scbus1 on ata3 bus 0:
<SAMSUNG HD103SI 1AG01118> at scbus1 target 0 lun 0 (ada1,pass1)
<> at scbus1 target -1 lun -1 ()
scbus2 on ata4 bus 0:
<> at scbus2 target -1 lun -1 ()
scbus3 on ata5 bus 0:
<> at scbus3 target -1 lun -1 ()
scbus4 on ata0 bus 0:
<TEAC DVD-ROM DV28EV D.AE> at scbus4 target 0 lun 0 (pass2,cd0)
<> at scbus4 target -1 lun -1 ()
scbus5 on ata1 bus 0:
<> at scbus5 target -1 lun -1 ()
scbus6 on umass-sim0 bus 0:
<Kingston DataTraveler 2.0 PMAP> at scbus6 target 0 lun 0 (pass3,da0)
scbus-1 on xpt0 bus 0:
<> at scbus-1 target -1 lun -1 (xpt0)
[root@freenas ~]#

--------------------

smartctl 6.1 2013-03-16 r3800 [FreeBSD 9.1-STABLE amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: SAMSUNG SpinPoint F2 EG
Device Model: SAMSUNG HD103SI
Serial Number: S23ZJ50Z522840
LU WWN Device Id: 5 0024e9 4004542c0
Firmware Version: 1AG01118
User Capacity: 1,000,203,804,160 bytes [1.00 TB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA/ATAPI-7, ATA8-ACS T13/1699-D revision 3b
Local Time is: Fri Oct 11 21:54:26 2013 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
Failed Attributes:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 001 001 051 Pre-fail Always FAILING_NOW 278748

[root@freenas ~]#

----------------------

Seagate Fórum - Update Firmware
http://knowledge.seagate.com/articles/en_US/FAQ/223571en

 

[Dusan]

>>>> There is a way to apply that firmware update directly from FREENAS or should I boot from other media and run the EXE fil provided from Seagate article (link below)?

No, there is no way of running an DOS EXE file in FreeNAS. You need to boot into Windows/DOS as instructed in the KB article you linked. However, SMART reports that your drive is failing / about to fail so you should work on replacing the drive immediately instead of flashing a new firmware.

 

[joeschmuck]

First of all, that is cool. I've never seen those messages before.
Second, Sorry for your loss. If your pool is still running you had better have a backup of all your important information right away because it won't be there long. Typically when SMART tells you there is a problem, you might have 24 hours left before complete failure but more often than not, the damage has been done already and SMART just tells you is really bad.
Third, The firmware warning comes up because Samsung in their wisdom created a fix and didn't change the revision status to note the fix. I don't recall the date but I think it was if your drive was manufactured on or after January 2012 then the fix is there. But that fix wouldn't help you at all.

Good Luck, I feel you are going to need it.

 

[Yatti420]

I have a thread here on updating Seagate.. http://forums.freenas.org/threads/updating-seagate-hard-drive-firmware.14561/#post-72002