SOLVED Error "truenas ntpd[999]: error resolving pool 0.freebsd.pool.ntp.org: name does not resolve (8)"

[Ashvath Sridharan]

Hello everyone. Recently I have been getting this issue when every time I boot up get this error saying "truenas ntpd[999]: error resolving pool 0.freebsd.pool.ntp.org: name does not resolve (8)" It looks like there is something wrong with my pool but I don't think so I checked all the wiring but still getting the issue. So, I thought that if I upgrade my NAS to something a little bit better it should stop giving me this error or get a different error but that was not the case, I am still getting the error but occasionally I boot up as normal but when I type in the IP address it doesn't show the GUI even if I reset the network config

Hope anyone can help me with my issue
Thanks
Ashvath Sridharan

My specs:
Intel core i5 3450
8GB RAM DDR3
500GB HDD, 1TB HDD, 1TB HDD
Integrated LAN

 

[Heracles]

name does not resolve

That sounds like a DNS problem... What happens if you go to CLI and ping www.google.com ? Can you ping 1.1.1.1 ?

 

[Ashvath Sridharan]

I am getting replies:

Pinging forcesafesearch.google.com [216.239.38.120] with 32 bytes of data:
Reply from 216.239.38.120: bytes=32 time=7ms TTL=59
Reply from 216.239.38.120: bytes=32 time=5ms TTL=59
Reply from 216.239.38.120: bytes=32 time=5ms TTL=59
Reply from 216.239.38.120: bytes=32 time=5ms TTL=59

Ping statistics for 216.239.38.120:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 7ms, Average = 5ms

 

[Ashvath Sridharan]

And also whenever I manually start the GUI by using /etc/netcli It starts normally but when I enter the IP address it doesn't show up. I also manually changed the IP from 0.0.0.0 to 192.168.0.195

 

[Heracles]

I am getting replies:

That output looks like Windows more than TrueNAS... You did that from the CLI on your computer or from TrueNAS's cli ?

Do it from TrueNAS please...

 

[Ashvath Sridharan]

Oh yeah I did it on my Windows PC sorry I will update you with the ping from truenas

 

[Ashvath Sridharan]

I am not getting replies... it says "Host name lookup failure"

 

[Heracles]

So your TrueNAS server has no DNS server to ask questions to. You have to configure one in your network settings. Once it will have access to a DNS server, it will be able to resolve names like the NTP pool or the Google's name for a ping.

 

[Ashvath Sridharan]

And therefore show the GUI? Also how do I do add a DNS?

 

[Heracles]

Are you sure it is a good idea to deploy a server, manage it and all its data by yourself while you still do not know about DNS ? It may be safer for you and your data to use some professional cloud services like iCloud, Dropbox and more instead...

Should you still wish to go with your own server, I would recommend you do this kind of research and learning by yourself and with a system hosting only test data. Learning requires a lot of trial and error and each error is a risk of loosing it all. Better not to do that with your actual data...

 

[Ashvath Sridharan]

Yes I would like to continue, anyways the reason why I am asking that is because I am not sure of what type of DNS server I should put in, should I put in the ISPs or the Google's or something else

I do know how to add an DNS but I am just double checking with you

And when I say this, I acknowledge that this is trial and error and therefore I don't have important data stored

 

[Heracles]

Ok ; keep going and be safe.

You should use the same DNS servers you are using on your Windows computer. If it points to your router, use that. If it points to your ISP, do that. If it points to public DNS servers like Google or Cloudflare, do that. By using the same as your computer, you will keep your settings as standards in your environment, which should help avoiding many confusions.

Good luck,

 

[Ashvath Sridharan]

I just tried that now but still not working

 

[Heracles]

I just tried that

Tried what ? There were multiple options..

but still not working

Not of any use for us to help you. What error message did you received ? Anything else ? If the DNS request failed, did you tried to pong 1.1.1.1 as suggested ?

 

[Ashvath Sridharan]

I didn't get any error message when I changed... It just said "Saving Network Configuration: OK" etc. And it's for the DNS

 

[Heracles]

I didn't get any error message when I changed

Changed for what value ?

It just said "Saving Network Configuration: OK" etc. And it's for the DNS

That was for doing the modif in the config. What is the error when trying to ping the DNS name and the IP address ?

 

[Ashvath Sridharan]

It says "Host name lookup failure" and I am using the router DNS. I have also tried 1.1.1.1 DNS but still the same error

 

[Redcoat]

It says "Host name lookup failure" and I am using the router DNS. I have also tried 1.1.1.1 DNS but still the same error

It will probably help if you provide us with more comprehensive information.

Please go to Network>Global Configuration in the TrueNAS GUI and make a screenshot like this one below, and post it here in your response.

 

[Ashvath Sridharan]

Yeah but that's what I said... I can't access the GUI and also I've got another error popping up saying "IPFW: pullup failed"

 

[Ashvath Sridharan]

It was working normally last time but now it's a big problem. Should I just reset the system? I can but the only thing is I am not sure if my data will be there