Error add Disk Web GUI

[felipesecure]

Hi All,

we have 3 servers with same configuration, but via CLI all disk work fine, create via zpool etc, but via GUI not working.

• Motherboard make and model
  Intel x10drh-it
  
  
• CPU make and model
  Intel(R) Xeon(R) CPU E5-2603 v3 @ 1.60GHz
  
  
• RAM quantity
  16Gb RAM
• Hard drives, quantity, model numbers, and RAID configuration, including boot drives
  16 Drives 1.2TB SAS
  6 Drives 1.8TB SAS
  
  
• Hard disk controllers
  AVAGO Mega RAID
  
  
• Network cards
  2x Dual 10Gbit SFP+
  2x Dual 10Gbit RJ45
  
  Problem:
  We look into many treahds on this forum and other, but occur that on CMD show disks:
  
  
• lsblk
  NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT
  sda 8:0 0 1.1T 0 disk
  sdb 8:16 0 1.1T 0 disk
  sdc 8:32 0 1.1T 0 disk
  sdd 8:48 0 1.1T 0 disk
  sde 8:64 0 1.1T 0 disk
  sdf 8:80 0 1.1T 0 disk
  sdg 8:96 0 1.1T 0 disk
  sdh 8:112 0 1.1T 0 disk
  sdi 8:128 0 1.1T 0 disk
  sdj 8:144 0 1.1T 0 disk
  sdk 8:160 0 1.1T 0 disk
  sdl 8:176 0 1.1T 0 disk
  sdm 8:192 0 1.1T 0 disk
  sdn 8:208 0 1.6T 0 disk
  sdo 8:224 0 1.6T 0 disk
  sdp 8:240 0 1.6T 0 disk
  sdq 65:0 0 1.6T 0 disk
  sdr 65:16 0 1.6T 0 disk
  sds 65:32 0 1.6T 0 disk
  sdt 65:48 0 1.6T 0 disk
  sdu 65:64 0 111.3G 0 disk
  ├─sdu1 65:65 0 1M 0 part
  ├─sdu2 65:66 0 512M 0 part
  ├─sdu3 65:67 0 94.8G 0 part
  └─sdu4 65:68 0 16G 0 part
  
  
  on fdisk-l show the disks too
  
  When create via zpool create and work fine, show just on web Gui Datasets, but on Storage > Disks or Storage Create Pool not working.
  
  We remove the disks from RAID controler but not work too, dont show on SO
  
  the configuration on RAID Controle is RAID0
  
  smartctl -i /dev/sda
  smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.79+truenas] (local build)
  Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
  
  === START OF INFORMATION SECTION ===
  Vendor: AVAGO
  Product: SMC3108
  Revision: 4.29
  Compliance: SPC-3
  User Capacity: 1,199,705,161,728 bytes [1.19 TB]
  Logical block size: 512 bytes
  Logical Unit id: 0x600304801ab3f3012bf10a0b07be0d8c
  Serial number: 008c0dbe070b0af12b01f3b31a800403
  Device type: disk
  Local Time is: Fri May 12 12:31:53 2023 -03
  SMART support is: Unavailable - device lacks SMART capability.
  
  
  Return data and SERIAL too.
  
  Please let me know if need more some information.
  
  So we need to help, what we can made for view disk on web gui and work just via web GUI.

 

[jgreco]

We remove the disks from RAID controler but not work too, dont show on SO

the configuration on RAID Controle is RAID0

This is not compatible with TrueNAS. You need to remove the RAID controller and replace it with an HBA. ZFS is going to be your RAID controller on this machine. Please see

What's all the noise about HBAs, and why can't I use a RAID controller?

1) An HBA is a Host Bus Adapter. This is a controller that allows SAS and SATA devices to be attached to, and communicate directly with, a server. RAID controllers typically aggregate several disks into a Virtual Disk abstraction of some sort...

www.truenas.com

 

[felipesecure]

in TrueNAS Core, work fine and show all devices/disks.

 

[felipesecure]

in TrueNAS Core, work fine and show all devices/disks.

View attachment 66596

we not make any change, just install TrueNAS Core and show all disks.
The Raid controler continue working, we not make any change.

why just on TrueNAS Scale not show the devices ?

 

[jgreco]

It doesn't matter why. The device drivers for the two operating systems are a bit different, but regardless, RAID controllers are NOT supported in TrueNAS, and you MUST change out the controller. If you fail to listen to me, you may be back here in a month or two begging about how to get your data back, at which point the data may have been irretrievably lost due to corruption. Do NOT keep using the RAID controller.

 

[felipesecure]

SOLVED, i put drivers/controler in JBOD mode and now its work fine.

Your documentation shared halp understand how work.

Tks so much for attention.

 

[jgreco]

"JBOD mode" is not an acceptable fix. You need to REPLACE the RAID controller with an HBA. Please refer to the article I linked to previously.

 

[felipesecure]

But now i can see the raw information disk with "camcontrol devlist", i see on documentation that can generate problem too.

but smartctl same thing, now return this result. so we can have problem using jbod ?

 

[jgreco]

But now i can see the raw information disk with "camcontrol devlist", i see on documentation that can generate problem too.

but smartctl same thing, now return this result. so we can have problem using jbod ?

View attachment 66599

I don't know if this is a language barrier or issue. I'm going to be blunt here.

The article I gave you is NOT a menu from which you can pick the selections that you find appetizing.

You CANNOT use a RAID controller. Using a RAID controller will lead to problems. Maybe not today, maybe not even tomorrow. We have found NO RAID controllers that have been demonstrated to be safe and reliable.

You MUST hook up your disks to TrueNAS using one of these options:

1) SATA AHCI such as Intel based or AsMedia 106x. The JMicron ("JMB") based ones are unreliable.

2) Intel PCH SCU based SATA or SAS.

3) LSI/Avago/Broadcom HBA in IT mode, based on the 2008, 2308, or 3008 chipsets.

All other options are risky and many people who have plowed ahead anyways have run into catastrophes ranging from data corruption all the way on up to loss of ZFS pool.

 

[felipesecure]

Hi Jgreco,

in case of AVAGO SAS 3108 not listed on your item 3)

so we need to change to other HBA for not have problem, correct ?

description: RAID bus controller
product: MegaRAID SAS-3 3108 [Invader]
vendor: Broadcom / LSI
physical id: 0
bus info: pci@0000:02:00.0
logical name: scsi0
version: 02
width: 64 bits
clock: 33MHz
capabilities: raid pm pciexpress vpd msi msix bus_master cap_list rom
configuration: driver=megaraid_sas latency=0
resources: irq:26 ioport:e000(size=256) memory:fb300000-fb30ffff memory:fb200000-fb2fffff memory:fb100000-fb1fffff

 

[felipesecure]

So avago 3108 not have this support, correct ?

 

[jgreco]

in case of AVAGO SAS 3108 not listed on your item 3)

so we need to change to other HBA for not have problem, correct ?

Correct.

 

[felipesecure]

Broadcom Inc. | Connecting Everything

docs.broadcom.com

SAS3108 12Gb/s SAS RAID-on-Chip (ROC)

The SAS 3108 ROC is a PCIe 3.0 to 8-port 12Gb/s SAS and SATA MegaRAID RAID-on-Chip controller designed for entry/mid-range servers & RAID controller apps

www.broadcom.com

This link of our actual controler, we dont know identify the diference between 3008 and 3108,

in my reads, we see that 3108 are the next gen of 3008.

so if are ok, we dont have problem.

 

[felipesecure]

Jgrecto, sorry, i found any other topics on forum and see that NOT CAN USE thie 3108 or other RAID Controler

We need to change effective to HBA for avoid loss data in future.

Tks so much for your attention

 

[jgreco]

Please go read what I've written.

The SAS3108 is a RAID-on-Chip. You got it there straight from Broadcom.

I told you you CANNOT use a RAID controller.

You CANNOT use a RAID controller. Using a RAID controller will lead to problems. Maybe not today, maybe not even tomorrow. We have found NO RAID controllers that have been demonstrated to be safe and reliable.

You MUST hook up your disks to TrueNAS using one of these options:

1) SATA AHCI such as Intel based or AsMedia 106x. The JMicron ("JMB") based ones are unreliable.

2) Intel PCH SCU based SATA or SAS.

3) LSI/Avago/Broadcom HBA in IT mode, based on the 2008, 2308, or 3008 chipsets.

in my reads, we see that 3108 are the next gen of 3008.

Then you are misreading. They are different products for different needs. The 3108 is the successor to the 2208 RAID chipset. The 3008 is the successor to the 2308 HBA chipset. These are very different product lines.

 

[felipesecure]

Great, again tks so much.

We already found the HBA 3008 and buy this

Controladora Hba It Mode Lsi 9300 8i Sas 3008 12gbps - R$ 1.639,49

Leia atentamente o anúncio! Caso não concorde com nossas políticas comerciais, gentileza não comprar. Evitamos assim transtornos para ambas as partes. Obrigado.==|==|==|==|==|==|==|==|==|==|==|====|==|==|==|==|==|==|==|==|==|==|==ATENÇÃO: este anúncio está com impostos inclusos e irá emitir a...

www.buyti.com.br

We are changing the controler RADI to HBA.

tks so much.