Drop box cloud credentials - cloudsync.sync fail

[zmettin]

My first real stumper of an issue.

Dropbox cloud credentials were working until today.

error code for cloud credentials :

Code:

Error: 2021/12/29 11:03:13 ERROR : : error listing: Post "https://api.dropboxapi.com/2/files/list_folder": dial tcp: lookup api.dropboxapi.com on 192.168.1.1:53: read udp 192.168.1.169:40543->192.168.1.1:53: read: connection refused
2021/12/29 11:03:13 Failed to lsjson with 2 errors: last error was: error in ListJSON: Post "https://api.dropboxapi.com/2/files/list_folder": dial tcp: lookup api.dropboxapi.com on 192.168.1.1:53: read udp 192.168.1.169:40543->192.168.1.1:53: read: connection refused

with the error code for the sync tasks in the log being as follows with Exit code 1

Code:

2021/12/29 11:09:16 Failed to create file system for "remote:/Z Server Backup": get current account failed: Post "https://api.dropboxapi.com/2/users/get_current_account": dial tcp: lookup api.dropboxapi.com on 192.168.1.1:53: read udp 192.168.1.169:18709->192.168.1.1:53: read: connection refused

am I missing something?

any help would be appreciated.

Thank you

The rig is a Ixsystems

OS Version:​

TrueNAS-12.0-U6.1

Model:​

TRUENAS-MINI-3.0-XL+

Memory:​

64 GiB

Serial Number:​

A1-89222

 

[zmettin]

My first real stumper of an issue.

Dropbox cloud credentials were working until today.

error code for cloud credentials :

Code:

Error: 2021/12/29 11:03:13 ERROR : : error listing: Post "https://api.dropboxapi.com/2/files/list_folder": dial tcp: lookup api.dropboxapi.com on 192.168.1.1:53: read udp 192.168.1.169:40543->192.168.1.1:53: read: connection refused
2021/12/29 11:03:13 Failed to lsjson with 2 errors: last error was: error in ListJSON: Post "https://api.dropboxapi.com/2/files/list_folder": dial tcp: lookup api.dropboxapi.com on 192.168.1.1:53: read udp 192.168.1.169:40543->192.168.1.1:53: read: connection refused

with the error code for the sync tasks in the log being as follows with Exit code 1

Code:

2021/12/29 11:09:16 Failed to create file system for "remote:/Z Server Backup": get current account failed: Post "https://api.dropboxapi.com/2/users/get_current_account": dial tcp: lookup api.dropboxapi.com on 192.168.1.1:53: read udp 192.168.1.169:18709->192.168.1.1:53: read: connection refused

am I missing something?

any help would be appreciated.

Thank you

The rig is a Ixsystems

OS Version:​

TrueNAS-12.0-U6.1

Model:​

TRUENAS-MINI-3.0-XL+

Memory:​

64 GiB

Serial Number:​

A1-89222

Resolved.

Resolution was pointing the Truenas system to a DNS inside Network>DNS add nameserver 1,2,3

DNS server used 8.8.8.8
8.8.4.4

 

[hurleypaws]

How did you fix this?

 

[Redcoat]

How did you fix this?

Apparently, from his text:

"Resolution was pointing the Truenas system to a DNS inside Network>DNS add nameserver 1,2,3
DNS server used 8.8.8.8
8.8.4.4"

he changed the internal DNS addresses that were populating Network>Global Configuration Nameservers 1, 2 and/or 3, to the Google DNS IP's 8.8.8.8 and/or 8.8.4.4