Register for the iXsystems Community to get an ad-free experience and exclusive discounts in our eBay Store.

Disk OFFLINE

thereverend

Member
Joined
Apr 13, 2020
Messages
36
I have just had a disk show up in TrueNAS as OFFLINE. BUT when i boot the system to see if there is a DISK failure in RAID ALL disks are ONLINE and when the system is spun up all disks Init 100%. Any ideas how to get this disk back ONLINE in my TrueNAS? Also drives are now showing some odd signs like "UNHEALTHY "etc.. what is going on?
I just updated this server to the NEWEST release could this be the problem??

1614473034181.png
 

Redcoat

Dedicated Sage
Joined
Feb 18, 2014
Messages
1,891
Jukebox 1 at 95% - my guess that's unhealthy. Jukebox2 - not enough info to comment.

Post output of zpool status -v
 

thereverend

Member
Joined
Apr 13, 2020
Messages
36
I re-installed FreeNAS to see if it would fix Jukebox2 BUT.. How can I get the data back into the pools.. What are the exact steps I need to do to get my data back from Jukebox1 into my FreeNAS. I want to see if FreeNAS has the same issue with Jukebox2..
 

thereverend

Member
Joined
Apr 13, 2020
Messages
36
Here is what I got from the one command I tried :

root@freenas[~]# zpool import -D jukebox2
cannot import 'jukebox2': no such pool available
root@freenas[~]# zpool import
pool: jukebox3
id: 208075618332775
state: UNAVAIL
status: The pool can only be accessed in read-only mode on this system. It
cannot be accessed in read-write mode because it uses the following
feature(s) not supported on this system:
org.zfsonlinux:project_quota (space/object accounting based on project ID.)
org.zfsonlinux:userobj_accounting (User/Group object accounting.)
com.delphix:log_spacemap (Log metaslab changes on a single spacemap andflush them periodically.)
action: The pool cannot be imported in read-write mode. Import the pool with
"-o readonly=on", access the pool on a system that supports the
required feature(s), or recreate the pool from backup.
config:

jukebox3 UNAVAIL unsupported feature(s)
gptid/9b1489e5-7553-11eb-87d8-0022192dbb9c ONLINE

pool: juke5
id: 9810118221314978366
state: UNAVAIL
status: The pool can only be accessed in read-only mode on this system. It
cannot be accessed in read-write mode because it uses the following
feature(s) not supported on this system:
org.zfsonlinux:userobj_accounting (User/Group object accounting.)
org.zfsonlinux:project_quota (space/object accounting based on project ID.)
com.delphix:log_spacemap (Log metaslab changes on a single spacemap andflush them periodically.)
action: The pool cannot be imported in read-write mode. Import the pool with
"-o readonly=on", access the pool on a system that supports the
required feature(s), or recreate the pool from backup.
config:

juke5 UNAVAIL unsupported feature(s)
gptid/f326ef9b-789c-11eb-9858-0022192dbb9c ONLINE

pool: jukebox2
id: 14316003584708958590
state: UNAVAIL
status: The pool can only be accessed in read-only mode on this system. It
cannot be accessed in read-write mode because it uses the following
feature(s) not supported on this system:
org.zfsonlinux:project_quota (space/object accounting based on project ID.)
org.zfsonlinux:userobj_accounting (User/Group object accounting.)
com.delphix:log_spacemap (Log metaslab changes on a single spacemap andflush them periodically.)
action: The pool cannot be imported in read-write mode. Import the pool with
"-o readonly=on", access the pool on a system that supports the
required feature(s), or recreate the pool from backup.
config:

jukebox2 UNAVAIL unsupported feature(s)
gptid/871f03f2-7553-11eb-87d8-0022192dbb9c ONLINE

pool: jukebox4
id: 6561221714586470331
state: UNAVAIL
status: The pool can only be accessed in read-only mode on this system. It
cannot be accessed in read-write mode because it uses the following
feature(s) not supported on this system:
com.delphix:log_spacemap (Log metaslab changes on a single spacemap andflush them periodically.)
org.zfsonlinux:project_quota (space/object accounting based on project ID.)
org.zfsonlinux:userobj_accounting (User/Group object accounting.)
action: The pool cannot be imported in read-write mode. Import the pool with
"-o readonly=on", access the pool on a system that supports the
required feature(s), or recreate the pool from backup.
config:

jukebox4 UNAVAIL unsupported feature(s)
gptid/982855be-7631-11eb-918c-0022192dbb9c ONLINE

pool: jukebox1
id: 7692744415810329405
state: UNAVAIL
status: The pool can only be accessed in read-only mode on this system. It
cannot be accessed in read-write mode because it uses the following
feature(s) not supported on this system:
org.zfsonlinux:userobj_accounting (User/Group object accounting.)
org.zfsonlinux:project_quota (space/object accounting based on project ID.)
com.delphix:log_spacemap (Log metaslab changes on a single spacemap andflush them periodically.)
action: The pool cannot be imported in read-write mode. Import the pool with
"-o readonly=on", access the pool on a system that su

It cut it off but hoping you guys can help with this info that I have supplied above.
Thanks in advance.
 

Alecmascot

Neophyte Sage
Joined
Mar 18, 2014
Messages
658
You seem to have a single disk pool ?
Is that set up through a RAID card ?
 

sretalla

Wizened Sage
Joined
Jan 1, 2016
Messages
3,926
jukebox3 UNAVAIL unsupported feature(s)
I see this same error across most of the pools here... are you booting back to FreeNAS 11.3 after a TrueNAS 12 upgrade where you updated your pools?
 

Redcoat

Dedicated Sage
Joined
Feb 18, 2014
Messages
1,891
Did you use TrueNAS Scale by any chance, and not TrueNAS?

And please post the output of zpool status -v to provide a better picture of the overall situation.
 

thereverend

Member
Joined
Apr 13, 2020
Messages
36
I see this same error across most of the pools here... are you booting back to FreeNAS 11.3 after a TrueNAS 12 upgrade where you updated your pools?
Yes I am booting back into Freenas after I did the TrueNAS upgrade. BUT completely re-installed FREENAS as it never had any problems. It's not set up like a dual boot or anything.
 

Redcoat

Dedicated Sage
Joined
Feb 18, 2014
Messages
1,891
Yes they are set up as single drives in raid and in the FreeNAS.
I guess this is where the problem is. Your raid card isn't acting as an HBA and passing the drives through to FreeNAS, it appears.

Please describe your hardware, in particular the drives, the "raid" card and the motherboard. I note the earlier post about USB drives.
 

sretalla

Wizened Sage
Joined
Jan 1, 2016
Messages
3,926
Yes I am booting back into Freenas after I did the TrueNAS upgrade. BUT completely re-installed FREENAS as it never had any problems. It's not set up like a dual boot or anything.
You have upgraded your pool features to a level that can't be used in FreeNAS anymore. You need to install TrueNAS to use your pools again.

You also need to look at the points from @Redcoat
 

thereverend

Member
Joined
Apr 13, 2020
Messages
36
Thank you for all the help. I had some help the other day. How we got it back was to
mount the drive as READ ONLY and then COPY the 2TB of data to a POOL we made in FREENAS.
just wanted to let everyone know how I was able to get at least SOME of my data back off that 1 drive.
 
Top