Disk errors - are these really critical?

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ChiknNutz

ChiknNutz

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I have recently encountered a few errors on one of my disks. Is this an indication of impending failure, or are there add'l diagnostics that can be performed to confirm the problems? Thank you.

  • CRITICAL: May 22, 2017, 8:04 a.m. - Device: /dev/ada1, 8 Currently unreadable (pending) sectors
  • CRITICAL: May 22, 2017, 8:04 a.m. - Device: /dev/ada1, 8 Offline uncorrectable sectors
  • CRITICAL: May 22, 2017, 8:04 a.m. - Device: /dev/ada1, Self-Test Log error count increased from 0 to 1
  • CRITICAL: June 2, 2017, 12:38 a.m. - Device: /dev/ada1, ATA error count increased from 0 to 51
  • CRITICAL: June 2, 2017, 12:38 a.m. - Device: /dev/ada1, ATA error count increased from 0 to 55
I am also including the latest SMART report.
Code:
##### SMART status report summary for all drives #####
 
+------+----------+----+-----+-----+-----+-------+-------+--------+------+------+------+-------+----+
|Device|Serial No.|Temp|Power|Start|Spin |ReAlloc|Current|Offline |UDMA  |Seek  |High  |Command|Last|
|	  |		  |	|On   |Stop |Retry|Sectors|Pending|Uncorrec|CRC   |Errors|Fly   |Timeout|Test|
|	  |		  |	|Hours|Count|Count|	   |Sectors|Sectors |Errors|	  |Writes|Count  |Age |
+------+----------+----+-----+-----+-----+-------+-------+--------+------+------+------+-------+----+
|ada0  |W6A0W76W  | 34 |13318|   18|	0|	  0|	  0|	   0|	 0|	 6|	23|	  0|   0|
|ada1 !|W6A0W7HF  | 34 |13316|   17|	0|	384|	952|	 952|	 0|	 0|	36|	  0| 554|
|ada2  |W6A0W6YC  | 33 |13316|   17|	0|	  0|	  0|	   0|	 0|	 0|	41|	  0|   0|
|ada3  |W6A0W713  | 33 |13316|   17|	0|	  0|	  0|	   0|	 0|	 0|	61|	  0|   0|
|ada4  |W6A0W7DD  | 33 |13196|	9|	0|	  0|	  0|	   0|	 0|	 0|	82|	  0|   0|
|ada5  |W6A0W76L  | 33 |13196|	9|	0|	  0|	  0|	   0|	 0|	 0|	93|	  0|   0|
+------+----------+----+-----+-----+-----+-------+-------+--------+------+------+------+-------+----+
 
 
 
##### SMART status report for ada0 drive (Seagate NAS HDD: W6A0W76W) #####
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
 
SMART overall-health self-assessment test result: PASSED
 
ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x000f   117   099   006	Pre-fail  Always	   -	   135110944
  3 Spin_Up_Time			0x0003   094   094   000	Pre-fail  Always	   -	   0
  4 Start_Stop_Count		0x0032   100   100   020	Old_age   Always	   -	   18
  5 Reallocated_Sector_Ct   0x0033   100   100   010	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x000f   071   060   030	Pre-fail  Always	   -	   25867389713
  9 Power_On_Hours		  0x0032   085   085   000	Old_age   Always	   -	   13318
10 Spin_Retry_Count		0x0013   100   100   097	Pre-fail  Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   020	Old_age   Always	   -	   18
184 End-to-End_Error		0x0032   100   100   099	Old_age   Always	   -	   0
187 Reported_Uncorrect	  0x0032   100   100   000	Old_age   Always	   -	   0
188 Command_Timeout		 0x0032   100   100   000	Old_age   Always	   -	   0
189 High_Fly_Writes		 0x003a   077   077   000	Old_age   Always	   -	   23
190 Airflow_Temperature_Cel 0x0022   066   060   045	Old_age   Always	   -	   34 (Min/Max 19/38)
191 G-Sense_Error_Rate	  0x0032   100   100   000	Old_age   Always	   -	   0
192 Power-Off_Retract_Count 0x0032   100   100   000	Old_age   Always	   -	   13
193 Load_Cycle_Count		0x0032   100   100   000	Old_age   Always	   -	   567
194 Temperature_Celsius	 0x0022   034   040   000	Old_age   Always	   -	   34 (0 15 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0010   100   100   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x003e   200   200   000	Old_age   Always	   -	   0
 
No Errors Logged
 
Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
Short offline	   Completed without error	   00%	 13317		 -
 
 
 
##### SMART status report for ada1 drive (Seagate NAS HDD: W6A0W7HF) #####
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
 
SMART overall-health self-assessment test result: PASSED
 
ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x000f   117   095   006	Pre-fail  Always	   -	   135576248
  3 Spin_Up_Time			0x0003   094   094   000	Pre-fail  Always	   -	   0
  4 Start_Stop_Count		0x0032   100   100   020	Old_age   Always	   -	   17
  5 Reallocated_Sector_Ct   0x0033   100   100   010	Pre-fail  Always	   -	   384
  7 Seek_Error_Rate		 0x000f   079   060   030	Pre-fail  Always	   -	   94556142
  9 Power_On_Hours		  0x0032   085   085   000	Old_age   Always	   -	   13316
10 Spin_Retry_Count		0x0013   100   100   097	Pre-fail  Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   020	Old_age   Always	   -	   17
184 End-to-End_Error		0x0032   100   100   099	Old_age   Always	   -	   0
187 Reported_Uncorrect	  0x0032   001   001   000	Old_age   Always	   -	   198
188 Command_Timeout		 0x0032   100   100   000	Old_age   Always	   -	   0
189 High_Fly_Writes		 0x003a   064   064   000	Old_age   Always	   -	   36
190 Airflow_Temperature_Cel 0x0022   066   060   045	Old_age   Always	   -	   34 (Min/Max 19/37)
191 G-Sense_Error_Rate	  0x0032   100   100   000	Old_age   Always	   -	   0
192 Power-Off_Retract_Count 0x0032   100   100   000	Old_age   Always	   -	   13
193 Load_Cycle_Count		0x0032   100   100   000	Old_age   Always	   -	   565
194 Temperature_Celsius	 0x0022   034   040   000	Old_age   Always	   -	   34 (0 14 0 0 0)
197 Current_Pending_Sector  0x0012   095   095   000	Old_age   Always	   -	   952
198 Offline_Uncorrectable   0x0010   095   095   000	Old_age   Offline	  -	   952
199 UDMA_CRC_Error_Count	0x003e   200   200   000	Old_age   Always	   -	   0
 
ATA Error Count: 198 (device log contains only the most recent five errors)
	CR = Command Register [HEX]
	FR = Features Register [HEX]
	SC = Sector Count Register [HEX]
	SN = Sector Number Register [HEX]
	CL = Cylinder Low Register [HEX]
	CH = Cylinder High Register [HEX]
	DH = Device/Head Register [HEX]
	DC = Device Command Register [HEX]
	ER = Error register [HEX]
	ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
 
Error 198 occurred at disk power-on lifetime: 13291 hours (553 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 00 ff ff ff 4f 00  44d+11:12:58.279  READ DMA EXT
  25 00 00 ff ff ff 4f 00  44d+11:12:50.299  READ DMA EXT
  25 00 00 ff ff ff 4f 00  44d+11:12:46.368  READ DMA EXT
  25 00 00 ff ff ff 4f 00  44d+11:12:37.776  READ DMA EXT
  25 00 00 ff ff ff 4f 00  44d+11:12:33.875  READ DMA EXT
 
Error 197 occurred at disk power-on lifetime: 13291 hours (553 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 00 ff ff ff 4f 00  44d+11:12:50.299  READ DMA EXT
  25 00 00 ff ff ff 4f 00  44d+11:12:46.368  READ DMA EXT
  25 00 00 ff ff ff 4f 00  44d+11:12:37.776  READ DMA EXT
  25 00 00 ff ff ff 4f 00  44d+11:12:33.875  READ DMA EXT
  25 00 40 ff ff ff 4f 00  44d+11:12:33.866  READ DMA EXT
 
Error 196 occurred at disk power-on lifetime: 13290 hours (553 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 00 ff ff ff 4f 00  44d+11:12:46.368  READ DMA EXT
  25 00 00 ff ff ff 4f 00  44d+11:12:37.776  READ DMA EXT
  25 00 00 ff ff ff 4f 00  44d+11:12:33.875  READ DMA EXT
  25 00 40 ff ff ff 4f 00  44d+11:12:33.866  READ DMA EXT
  25 00 c0 ff ff ff 4f 00  44d+11:12:29.904  READ DMA EXT
 
Error 195 occurred at disk power-on lifetime: 13290 hours (553 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 00 ff ff ff 4f 00  44d+11:12:37.776  READ DMA EXT
  25 00 00 ff ff ff 4f 00  44d+11:12:33.875  READ DMA EXT
  25 00 40 ff ff ff 4f 00  44d+11:12:33.866  READ DMA EXT
  25 00 c0 ff ff ff 4f 00  44d+11:12:29.904  READ DMA EXT
  25 00 c0 ff ff ff 4f 00  44d+11:12:19.788  READ DMA EXT
 
Error 194 occurred at disk power-on lifetime: 13290 hours (553 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 00 ff ff ff 4f 00  44d+11:12:33.875  READ DMA EXT
  25 00 40 ff ff ff 4f 00  44d+11:12:33.866  READ DMA EXT
  25 00 c0 ff ff ff 4f 00  44d+11:12:29.904  READ DMA EXT
  25 00 c0 ff ff ff 4f 00  44d+11:12:19.788  READ DMA EXT
  25 00 c0 ff ff ff 4f 00  44d+11:12:15.818  READ DMA EXT
 
Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
Short offline	   Self-test routine in progress 10%	 13316		 -
 
 
 
##### SMART status report for ada2 drive (Seagate NAS HDD: W6A0W6YC) #####
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
 
SMART overall-health self-assessment test result: PASSED
 
ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x000f   116   099   006	Pre-fail  Always	   -	   104674672
  3 Spin_Up_Time			0x0003   094   094   000	Pre-fail  Always	   -	   0
  4 Start_Stop_Count		0x0032   100   100   020	Old_age   Always	   -	   17
  5 Reallocated_Sector_Ct   0x0033   100   100   010	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x000f   080   060   030	Pre-fail  Always	   -	   106766386
  9 Power_On_Hours		  0x0032   085   085   000	Old_age   Always	   -	   13316
10 Spin_Retry_Count		0x0013   100   100   097	Pre-fail  Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   020	Old_age   Always	   -	   17
184 End-to-End_Error		0x0032   100   100   099	Old_age   Always	   -	   0
187 Reported_Uncorrect	  0x0032   100   100   000	Old_age   Always	   -	   0
188 Command_Timeout		 0x0032   100   100   000	Old_age   Always	   -	   0
189 High_Fly_Writes		 0x003a   059   059   000	Old_age   Always	   -	   41
190 Airflow_Temperature_Cel 0x0022   066   061   045	Old_age   Always	   -	   34 (Min/Max 18/38)
191 G-Sense_Error_Rate	  0x0032   100   100   000	Old_age   Always	   -	   0
192 Power-Off_Retract_Count 0x0032   100   100   000	Old_age   Always	   -	   13
193 Load_Cycle_Count		0x0032   100   100   000	Old_age   Always	   -	   568
194 Temperature_Celsius	 0x0022   034   040   000	Old_age   Always	   -	   34 (0 14 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0010   100   100   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x003e   200   200   000	Old_age   Always	   -	   0
 
No Errors Logged
 
Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
Short offline	   Completed without error	   00%	 13315		 -
 
 
 
##### SMART status report for ada3 drive (Seagate NAS HDD: W6A0W713) #####
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
 
SMART overall-health self-assessment test result: PASSED
 
ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x000f   102   099   006	Pre-fail  Always	   -	   4670056
  3 Spin_Up_Time			0x0003   094   094   000	Pre-fail  Always	   -	   0
  4 Start_Stop_Count		0x0032   100   100   020	Old_age   Always	   -	   17
  5 Reallocated_Sector_Ct   0x0033   100   100   010	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x000f   080   060   030	Pre-fail  Always	   -	   103385912
  9 Power_On_Hours		  0x0032   085   085   000	Old_age   Always	   -	   13316
10 Spin_Retry_Count		0x0013   100   100   097	Pre-fail  Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   020	Old_age   Always	   -	   17
184 End-to-End_Error		0x0032   100   100   099	Old_age   Always	   -	   0
187 Reported_Uncorrect	  0x0032   100   100   000	Old_age   Always	   -	   0
188 Command_Timeout		 0x0032   100   100   000	Old_age   Always	   -	   0
189 High_Fly_Writes		 0x003a   039   039   000	Old_age   Always	   -	   61
190 Airflow_Temperature_Cel 0x0022   067   060   045	Old_age   Always	   -	   33 (Min/Max 18/37)
191 G-Sense_Error_Rate	  0x0032   100   100   000	Old_age   Always	   -	   0
192 Power-Off_Retract_Count 0x0032   100   100   000	Old_age   Always	   -	   13
193 Load_Cycle_Count		0x0032   100   100   000	Old_age   Always	   -	   566
194 Temperature_Celsius	 0x0022   033   040   000	Old_age   Always	   -	   33 (0 15 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0010   100   100   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x003e   200   200   000	Old_age   Always	   -	   0
 
No Errors Logged
 
Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
Short offline	   Completed without error	   00%	 13315		 -
 
 
 
##### SMART status report for ada4 drive (Seagate NAS HDD: W6A0W7DD) #####
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
 
SMART overall-health self-assessment test result: PASSED
 
ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x000f   111   099   006	Pre-fail  Always	   -	   34935176
  3 Spin_Up_Time			0x0003   094   094   000	Pre-fail  Always	   -	   0
  4 Start_Stop_Count		0x0032   100   100   020	Old_age   Always	   -	   9
  5 Reallocated_Sector_Ct   0x0033   100   100   010	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x000f   080   060   030	Pre-fail  Always	   -	   101212696
  9 Power_On_Hours		  0x0032   085   085   000	Old_age   Always	   -	   13196
10 Spin_Retry_Count		0x0013   100   100   097	Pre-fail  Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   020	Old_age   Always	   -	   9
184 End-to-End_Error		0x0032   100   100   099	Old_age   Always	   -	   0
187 Reported_Uncorrect	  0x0032   100   100   000	Old_age   Always	   -	   0
188 Command_Timeout		 0x0032   100   100   000	Old_age   Always	   -	   0
189 High_Fly_Writes		 0x003a   018   018   000	Old_age   Always	   -	   82
190 Airflow_Temperature_Cel 0x0022   067   060   045	Old_age   Always	   -	   33 (Min/Max 18/38)
191 G-Sense_Error_Rate	  0x0032   100   100   000	Old_age   Always	   -	   0
192 Power-Off_Retract_Count 0x0032   100   100   000	Old_age   Always	   -	   6
193 Load_Cycle_Count		0x0032   100   100   000	Old_age   Always	   -	   555
194 Temperature_Celsius	 0x0022   033   040   000	Old_age   Always	   -	   33 (0 18 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0010   100   100   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x003e   200   200   000	Old_age   Always	   -	   0
 
No Errors Logged
 
Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
Short offline	   Completed without error	   00%	 13195		 -
 
 
 
##### SMART status report for ada5 drive (Seagate NAS HDD: W6A0W76L) #####
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
 
SMART overall-health self-assessment test result: PASSED
 
ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x000f   117   099   006	Pre-fail  Always	   -	   135097624
  3 Spin_Up_Time			0x0003   094   094   000	Pre-fail  Always	   -	   0
  4 Start_Stop_Count		0x0032   100   100   020	Old_age   Always	   -	   9
  5 Reallocated_Sector_Ct   0x0033   100   100   010	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x000f   080   060   030	Pre-fail  Always	   -	   104973646
  9 Power_On_Hours		  0x0032   085   085   000	Old_age   Always	   -	   13196
10 Spin_Retry_Count		0x0013   100   100   097	Pre-fail  Always	   -	   0
12 Power_Cycle_Count	   0x0032   100   100   020	Old_age   Always	   -	   9
184 End-to-End_Error		0x0032   100   100   099	Old_age   Always	   -	   0
187 Reported_Uncorrect	  0x0032   100   100   000	Old_age   Always	   -	   0
188 Command_Timeout		 0x0032   100   100   000	Old_age   Always	   -	   0
189 High_Fly_Writes		 0x003a   007   007   000	Old_age   Always	   -	   93
190 Airflow_Temperature_Cel 0x0022   068   060   045	Old_age   Always	   -	   32 (Min/Max 18/37)
191 G-Sense_Error_Rate	  0x0032   100   100   000	Old_age   Always	   -	   0
192 Power-Off_Retract_Count 0x0032   100   100   000	Old_age   Always	   -	   6
193 Load_Cycle_Count		0x0032   100   100   000	Old_age   Always	   -	   555
194 Temperature_Celsius	 0x0022   032   040   000	Old_age   Always	   -	   32 (0 18 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0010   100   100   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x003e   200   200   000	Old_age   Always	   -	   0
 
No Errors Logged
 
Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
Short offline	   Completed without error	   00%	 13195		 -

EDIT: @joeschmuck added code tags
 
Last edited by a moderator:
Sakuru

Sakuru

Guru
Joined
Nov 20, 2015
Messages
527
Yes, you should replace ada1. ID# 5, 187, 197, and 198 are all quite high.
 
Ericloewe

Ericloewe

Server Wrangler
Moderator
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Feb 15, 2014
Messages
20,194
And you need [CODE][/CODE] tags.
 
Spearfoot

Spearfoot

He of the long foot
Moderator
Joined
May 13, 2015
Messages
2,478
ChiknNutz said:
I have recently encountered a few errors on one of my disks. Is this an indication of impending failure, or are there add'l diagnostics that can be performed to confirm the problems? Thank you.
Click to expand...
Yes, your drive ada1 is failing; it has 'Reallocated Sector', 'Current Pending Sector', and 'Offline Uncorrectable Sector' counts greater than zero, along with 198 ATA errors. If it's under warranty, I suggest you RMA it.

Note: If you put 'code' tags around SMART listings (as I did below) it makes them much easier to read. :D
Code:
##### SMART status report for ada1 drive (Seagate NAS HDD: W6A0W7HF) #####
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)

SMART overall-health self-assessment test result: PASSED

ID# ATTRIBUTE_NAME		 FLAG	 VALUE WORST THRESH TYPE	 UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate	 0x000f 117 095 006	Pre-fail Always	 -	 135576248
3 Spin_Up_Time			0x0003 094 094 000	Pre-fail Always	 -	 0
4 Start_Stop_Count		0x0032 100 100 020	Old_age Always	 -	 17
5 Reallocated_Sector_Ct 0x0033 100 100 010	Pre-fail Always	 -	 384
7 Seek_Error_Rate		 0x000f 079 060 030	Pre-fail Always	 -	 94556142
9 Power_On_Hours		 0x0032 085 085 000	Old_age Always	 -	 13316
10 Spin_Retry_Count		0x0013 100 100 097	Pre-fail Always	 -	 0
12 Power_Cycle_Count	 0x0032 100 100 020	Old_age Always	 -	 17
184 End-to-End_Error		0x0032 100 100 099	Old_age Always	 -	 0
187 Reported_Uncorrect	 0x0032 001 001 000	Old_age Always	 -	 198
188 Command_Timeout		 0x0032 100 100 000	Old_age Always	 -	 0
189 High_Fly_Writes		 0x003a 064 064 000	Old_age Always	 -	 36
190 Airflow_Temperature_Cel 0x0022 066 060 045	Old_age Always	 -	 34 (Min/Max 19/37)
191 G-Sense_Error_Rate	 0x0032 100 100 000	Old_age Always	 -	 0
192 Power-Off_Retract_Count 0x0032 100 100 000	Old_age Always	 -	 13
193 Load_Cycle_Count		0x0032 100 100 000	Old_age Always	 -	 565
194 Temperature_Celsius	 0x0022 034 040 000	Old_age Always	 -	 34 (0 14 0 0 0)
197 Current_Pending_Sector 0x0012 095 095 000	Old_age Always	 -	 952
198 Offline_Uncorrectable 0x0010 095 095 000	Old_age Offline	 -	 952
199 UDMA_CRC_Error_Count	0x003e 200 200 000	Old_age Always	 -	 0

ATA Error Count: 198 (device log contains only the most recent five errors)
	CR = Command Register [HEX]
	FR = Features Register [HEX]
	SC = Sector Count Register [HEX]
	SN = Sector Number Register [HEX]
	CL = Cylinder Low Register [HEX]
	CH = Cylinder High Register [HEX]
	DH = Device/Head Register [HEX]
	DC = Device Command Register [HEX]
	ER = Error register [HEX]
	ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

...[snip]...
 
joeschmuck

joeschmuck

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ChiknNutz said:
I have recently encountered a few errors on one of my disks. Is this an indication of impending failure, or are there add'l diagnostics that can be performed to confirm the problems? Thank you.
Click to expand...
I think this is a bit funny/odd/Nutz :D that you have asked about this failure because it appears that you posted the output of a script that you had to create/enter so I would have expected you to understand what the script means before using it.

Your drive is on it's last legs, no need for any additional testing. Your system is configured as RAIDZ2 (according to your tagline), you should be backing up your data. Get a replacement drive in there soon and follow the instructions in the user manual on how to replace a hard drive, the procedure works very well as written. Ask questions if you need some clarification. No one likes to see someone lose data.
 
Stux

Stux

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And schedule long smart tests!
 
Dice

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ChiknNutz

ChiknNutz

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Stux said:
And schedule long smart tests!
Click to expand...
I do run the long tests as well, but only twice per month. I likely I picked up the recommended periodicity somewhere on here.
 
Stux

Stux

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ChiknNutz said:
I do run the long tests as well, but only twice per month. I likely I picked up the recommended periodicity somewhere on here.
Click to expand...

I mentioned it because I didn't see any evidence of the long tests ever having been run. Doesn't mean they weren't. Just I didn't see them in the smart output. It would be worthwhile to confirm that all your drives are selected for long testing.
 
joeschmuck

joeschmuck

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I run a SMART short test daily and long test weekly. Drives have been going for 4.5+ years.
 
ChiknNutz

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Contacted Seagate, and they are making me pull the drive, install on a windows machine and run a test with their "Seatools" application. Apparently a detailed SMART test result is inadequate.
 
Dice

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ChiknNutz said:
Contacted Seagate, and they are making me pull the drive, install on a windows machine and run a test with their "Seatools" application. Apparently a detailed SMART test result is inadequate.
Click to expand...
that is the thnx seagate gives you these days :[
 
Ericloewe

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Remind me not to buy from them, if that's the way they want to treat customers.
 
Dice

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Ericloewe said:
Remind me not to buy from them, if that's the way they want to treat customers.
Click to expand...
The point is probably that their SMART data needs to be read by SeaTools to get properly interpreted. Ie, other than that won't do the trick.
To me that is insurmountable hurdle.
 
ChiknNutz

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R

rs225

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I can understand some frustration if you don't have a Windows desktop with a spare port, but is it really that much for a manufacturer to want the output of their own diagnostic tool? A sizeable number of their support calls have to be various forms of customer error.
 
Ericloewe

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rs225 said:
I can understand some frustration if you don't have a Windows desktop with a spare port, but is it really that much for a manufacturer to want the output of their own diagnostic tool? A sizeable number of their support calls have to be various forms of customer error.
Click to expand...
Yes. SMART is industry-standard.

WD didn't even ask for SMART output from my drive the other day (which I would've been glad to provide, straight out of smartmontools), I just told them it was failing SMART tests and that was it.
 
Z

Z300M

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ChiknNutz said:
Contacted Seagate, and they are making me pull the drive, install on a windows machine and run a test with their "Seatools" application. Apparently a detailed SMART test result is inadequate.
Click to expand...
Was Windows really the only option they gave you? There used to be -- is there not now? -- a bootable DOS version of SeaTools that could be burned to a flash drive.
 
ChiknNutz

ChiknNutz

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Yes, it is a bootable DOS version...either to CD or thumb drive. Perhaps I am not aware of how to accomplish this within my FreeNAS enclosure, but I still need to pull the drive over to a Windows PC in order to accomplish the test...right? At that point, it matters little to me what the vehicle is to perform the test, be it Windows or DOS. If I can do it from within my current setup, I am all ears as to the procedure.
 
danb35

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ChiknNutz said:
I still need to pull the drive over to a Windows PC in order to accomplish the test...right?
Click to expand...
Surely you could do it on your FreeNAS box itself, though it would obviously mean taking down FreeNAS to boot this other software.
 
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