I've done a bit more digging.
First off, apparently the permission errors occurred because I wasn't running the commands as root. Sorry about my original post when it was such a noob mistake on my part.
Second, based on the file dates, it appears that CrashPlan updated itself on July 14, the day the problems started
Code:
crashPlan@crashplan_1:~ % ls -Al /usr/pbi/crashplan-amd64/share/crashplan
total 100243
-rw-r--r-- 1 root wheel 5 Jul 17 09:47 CrashPlanEngine.pid
-rw-rw-r-- 1 root wheel 7641919 Jul 14 00:08 app.asar
drwxrwxr-x 2 root wheel 11 Jul 17 09:42 bin
drwxrwxr-x 2 root wheel 12 Oct 22 2014 conf
drwxrwxr-x 2 root wheel 6 Jul 14 00:08 doc
-rw-r--r-- 1 root wheel 457 Jul 14 00:08 install.vars
drwxr-xr-x 6 2013 4200 13 May 19 2015 jre
-rw-r--r-- 1 root wheel 48547492 Jul 29 2015 jre-7-linux-i586.tgz
drwxrwxr-x 2 root wheel 19 Jul 14 00:08 lang
drwxrwxr-x 2 root wheel 71 Jul 14 00:08 lib
-rw-rw-r-- 1 root wheel 11854 Jul 14 00:08 libc42archive.so
-rw-rw-r-- 1 root wheel 13060 Jul 14 00:08 libc42archive64.so
-rw-rw-r-- 1 root wheel 2481278 Jul 14 00:08 libc42core.so
-rw-rw-r-- 1 root wheel 24756 Jul 14 00:08 libjniwrap.so
-rw-rw-r-- 1 root wheel 48344 Jul 14 00:08 libjniwrap64.so
-rw-rw-r-- 1 root wheel 257693 Jul 14 00:08 libjtux.so
-rw-rw-r-- 1 root wheel 287934 Jul 14 00:08 libjtux64.so
-rw-rw-r-- 1 root wheel 403970 Jul 14 00:08 libleveldb.so
-rw-rw-r-- 1 root wheel 427599 Jul 14 00:08 libleveldb64.so
-rw-rw-r-- 1 root wheel 7346 Jul 14 00:08 libmd5.so
-rw-rw-r-- 1 root wheel 8417 Jul 14 00:08 libmd564.so
drwxrwxrwx 2 root wheel 15 Jul 14 00:08 log
drwxrwxr-x 3 root wheel 12 Jul 14 00:08 skin
drwxr-xr-x 389 root wheel 399 Jul 14 00:08 upgrade
-rw-r--r-- 1 root wheel 47474227 Jul 14 00:07 upgrade.cpi
crashPlan@crashplan_1:~ %
Based on the log at
/usr/pbi/crashplan-amd64/share/crashplan/log/upgrade.1435813200470_344.1468472873812.log apparently CrashPlan decided that I needed to update my Java Runtime Environment, which it downloaded from:
https://download1.code42.com/installs/proserver/jre/jre-7-linux-i586.tgz
Third, apparently the reason that CrashPlan can't start is that it can't find
libjli.so, a file that it thinks it needs:
Code:
crashPlan@crashplan_1:~ % cat /usr/pbi/crashplan-amd64/share/crashplan/log/engine_error.log
/usr/pbi/crashplan-amd64/share/crashplan/jre/bin/java: error while loading shared libraries: libjli.so: cannot open shared object file: No such file or directory
crashPlan@crashplan_1:~ %
Fourth, I found this thread regarding the same error message:
https://forums.freenas.org/index.php?threads/crashplan-update-failing-due-to-old-java-version.42300/
A reply toward the bottom suggests re-installing CrashPlan. I'll give that a try.
Update 2016.07.16 11:00 CDT
Reinstalling CrashPlan 4.7 hasn't had any effect:
Code:
root@crashplan_1:/ # service crashplan start
ps: cmd: keyword not found
Starting CrashPlan Engine ... Using standard startup
OK
...
root@crashplan_1:/ # ls -Al /usr/pbi/crashplan-amd64/share/crashplan/log/engine_error.log
-rw-r--r-- 1 root wheel 162 Jul 17 10:56 /usr/pbi/crashplan-amd64/share/crashplan/log/engine_error.log
root@crashplan_1:/ # cat /usr/pbi/crashplan-amd64/share/crashplan/log/engine_error.log
/usr/pbi/crashplan-amd64/share/crashplan/jre/bin/java: error while loading shared libraries: libjli.so: cannot open shared object file: No such file or directory
root@crashplan_1:/ #
I need to find the
ps command that's being executed and figure out what's wrong with it.
Update 2016.07.16 11:30 CDT
I think the script that is throwing this error is
/usr/pbi/crashplan-amd64/share/crashplan/bin/CrashPlanEngine and that this is the line using
psCode:
_findpid() {
/bin/ps -eo 'pid,cmd'| grep 'app=CrashPlanService' | grep -v grep | awk '{ print $1 }'
}
FreeBSD's
ps command does not support the
keyword cmd; it uses comm instead. So, I changed this function to:Code:
_findpid() {
/bin/ps -eo 'pid,comm'| grep 'app=CrashPlanService' | grep -v grep | awk '{ print $1 }'
}
Unfortunately, I still get the same error saying that libjli.so is missing from /usr/pbi/crashplan-amd64/share/crashplan/jre/bin/java:Code:
root@crashplan_1:/usr/pbi/crashplan-amd64/share/crashplan/bin # cd /
root@crashplan_1:/ # cat /usr/pbi/crashplan-amd64/share/crashplan/log/engine_error.log
/usr/pbi/crashplan-amd64/share/crashplan/jre/bin/java: error while loading shared libraries: libjli.so: cannot open shared object file: No such file or directory
