Crashplan v4.8 not updating/working

[nickt]

So I'm pretty sure @Andrew076's method worked for me. I ran through without any real difficulties, and CrashPlan appears to be up and running again. The only thing that is a bit odd is that my process list and socket lists look a little short.

Code:

[root@crashplan_1 /]# sockstat -l
sockstat: struct xtcpcb size mismatch
USER	 COMMAND	PID   FD PROTO  LOCAL ADDRESS		 FOREIGN ADDRESS	 
root	 java	   12870 89 stream (not connected)
root	 java	   12870 101 stream(not connected)
root	 syslogd	11366 4  dgram  /var/run/log
root	 syslogd	11366 5  dgram  /var/run/logpriv
root	 syslogd	11366 6  udp4   10.0.0.153:514		*:*

Rather different to @Andrew076's list and considerably shorter than I am used to in the past. Similarly:

Code:

[root@crashplan_1 /]# ps aux
USER   PID %CPU %MEM	 VSZ	RSS TT  STAT STARTED	TIME COMMAND
root 12870 70.7  2.9 2276360 485380  0  INJ   4:56PM 8:53.06 /usr/pbi/crashplan-amd64/jre-linux-i586-1.8.0_72/jre/bin/java -Djava.nio.channels.spi.SelectorProvider=sun.nio.ch.PollSelectorProvider -Dfile.
root 11366  0.0  0.0   12092   1564 ??  SsJ   4:53PM 0:00.01 /usr/sbin/syslogd -s
root 11440  0.0  0.0   14188   1668 ??  SsJ   4:53PM 0:00.01 /usr/sbin/cron -s
root 11685  0.0  0.2  154020  36372 ??  SJ	4:53PM 0:06.18 /usr/pbi/crashplan-amd64/bin/python2.7 /usr/pbi/crashplan-amd64/control.py start 10.0.0.153 12350
root 12285  0.0  0.0   17528   2952  0  SJ	4:53PM 0:00.03 bash
root 14103  0.0  0.0   16300   1688  0  R+J   5:08PM 0:00.00 ps aux

I'm used to seeing a huge list of java processes in previous versions.

But it all seems to be working. I could rescan the backup list and crashplan is now dutifully sending files out to the cloud to be backed up. Bitrate, progress, time remaining all look right. The server version reported in the GUI is now saying 4.8, rather than 4.7, and there are no "upgrade failed" banners in the GUI.

So I don't know - doesn't look quite right to me - but seems to be working!

Nick

 

[mchias]

I have been fighting with my machine over the last week trying to get Crashplan back in operation. Do these steps work for 9.3? Or are they just for 9.10?

I followed Andrew076's steps but I can't get the plugin to stay running. It starts just fine but stops immediately.

I can update if I need to.

Thanks.

 

[Andrew076]

I have been fighting with my machine over the last week trying to get Crashplan back in operation. Do these steps work for 9.3? Or are they just for 9.10?

I followed Andrew076's steps but I can't get the plugin to stay running. It starts just fine but stops immediately.

I can update if I need to.

Thanks.

mchias

Did you get it to work? For some reason I stopped getting notices about this tread and didn't see your post till just now.

I am running free NAS 9.10 Stable and everything I did was based on that version.

Is there any reason why you haven't updated to 9.10? I usually keep my system up to date with the latest patches within a day or so. (I may delay if my wife took a ton of pictures and they are still being uploaded to Crashplan otherwise I get the e-mail about an update and do the update). All that to basically say if you update to 9.10 and follow this forum you should pretty much be able to follow the fixes and work around people come up with.

 

[mchias]

mchias

Did you get it to work? For some reason I stopped getting notices about this tread and didn't see your post till just now.

I am running free NAS 9.10 Stable and everything I did was based on that version.

Is there any reason why you haven't updated to 9.10? I usually keep my system up to date with the latest patches within a day or so. (I may delay if my wife took a ton of pictures and they are still being uploaded to Crashplan otherwise I get the e-mail about an update and do the update). All that to basically say if you update to 9.10 and follow this forum you should pretty much be able to follow the fixes and work around people come up with.

I was finally able to get it to work. I had to reinstall the Windows app and then de-authorize the computer. When I logged back in and authorized it everything started working.

Regarding 9.10, I tried to update but ran into an issue with the GUI not working post update and couldn't get it working.

When I get some time I might look at doing a fresh install of 9.10, instead of upgrading. My only worry is the data pool. The OS is on a thumb drive, and based on what I have read it should be safe. Even still, I have reservations being able to access the 3.5TB of data afterwards.



Sent from my Pixel using Tapatalk

 

[Andrew076]

I was finally able to get it to work. I had to reinstall the Windows app and then de-authorize the computer. When I logged back in and authorized it everything started working.

Regarding 9.10, I tried to update but ran into an issue with the GUI not working post update and couldn't get it working.

When I get some time I might look at doing a fresh install of 9.10, instead of upgrading. My only worry is the data pool. The OS is on a thumb drive, and based on what I have read it should be safe. Even still, I have reservations being able to access the 3.5TB of data afterwards.



Sent from my Pixel using Tapatalk

Just be sure to backup your Configurations before hand and you should be fine.
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