cifs dropping connection, problem with axis camera ena pc's

[mactsk]

I always had a problem with freenas, my network cameras sometimes freezes (axis cameras) on continuous record, it happens since the first day, now i found a rule on the camera to monitor the state of the connection and i randomly receive an alert from both cameras simultaneously saying that the network share is unavailable, i also have a win7 pc that randomly fails to finish the backup on the freenas.
the disconnection seems random, it could happen every day, max 2 times a day, or not happen for 2-3 days.
Is there a way to track this problem or fix it?
Thanks!

Fabrizio

ps: i have a hp microserver 40L, freenas 9.1.1, and had the same problem with other releases (every release in the last year)

 

[cyberjock]

Can you post your configuration and more detail about your hardware than what you provided?

 

[mactsk]

The server is as said a micro server N40L, 16Gb Ram, it has 4X2TB in RaidZ1 (various shares and the pc backup share) plus a 500GB drive in the upper bay (dvd bay) that holds the camera uploads via cifs.
It has the following active services: AFP CIFS SMART SSH
It is attached to the lan via gigabit switch.
You need some other info?

Sorry if i am missing something!

 

[cyberjock]

Are you having to reboot the server to restore the service?

Not sure how your shares are broken up but you shouldn't share the same files over 2 different protocols at the same time.

Other than that:

1. Enable the footer of your UI and see if there's a message.
2. Look at the screen locally.
3. Enable logging and check the logs.

 

[mactsk]

no, i don't have to reboot, if the camera retries to enter the share, it gains a new access, the problem is that sometimes when it is recording 24/7 and the share goes offline the camera crashes.
where do i enable the logging? where are the log files?
i know that sharing the same folder in afp and cifs can give problems, but i actually haven't had any, however some times ago i tried also disabling the camera share in afp, but the situation was the same.
now i have set the camera to only record on event and not 24/7, since then no lockup happened, also if receive the warnings from the camera, it successfully logs in every time.

 

[cyberjock]

Is your Windows machine connecting to the server over wireless?

 

[gpsguy]

Are you running one of the hacked BIOS's? If not, the onboard connector for the DVD drive is running in IDE mode,


Sent from my phone

 

[mactsk]

original bios, but i don't think ide mode is a problem, i get disconnection messages also when there is no activity between the camera and the nas.
all the clients are connected with wired lan