SOLVED Blow up after 11-U5 upgrade

[Bruce Wilfong]

Everything working fine until after the 11.1-U5 update. Many many issues. After the restart the wizard came up and basically everything seems to be broken. When I go to system - update I get the message below, I am not ever sure where to start to try to fix this mess.

Update server could not be reached

<urlopen error [Errno 8] hostname nor servname provided, or not known>

Traceback
Traceback (most recent call last):
File "/usr/local/lib/python3.6/urllib/request.py", line 1318, in do_open
encode_chunked=req.has_header('Transfer-encoding'))
File "/usr/local/lib/python3.6/http/client.py", line 1239, in request
self._send_request(method, url, body, headers, encode_chunked)
File "/usr/local/lib/python3.6/http/client.py", line 1285, in _send_request
self.endheaders(body, encode_chunked=encode_chunked)
File "/usr/local/lib/python3.6/http/client.py", line 1234, in endheaders
self._send_output(message_body, encode_chunked=encode_chunked)
File "/usr/local/lib/python3.6/http/client.py", line 1026, in _send_output
self.send(msg)
File "/usr/local/lib/python3.6/http/client.py", line 964, in send
self.connect()
File "/usr/local/lib/python3.6/http/client.py", line 936, in connect
(self.host,self.port), self.timeout, self.source_address)
File "/usr/local/lib/python3.6/socket.py", line 704, in create_connection
for res in getaddrinfo(host, port, 0, SOCK_STREAM):
File "/usr/local/lib/python3.6/socket.py", line 745, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno 8] hostname nor servname provided, or not known

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "./freenasUI/system/views.py", line 1685, in update_check
train=updateobj.get_train(),
File "./freenasUI/system/models.py", line 599, in get_train
trains = conf.AvailableTrains() or []
File "/usr/local/lib/freenasOS/Configuration.py", line 1064, in AvailableTrains
fileref = self.TryGetNetworkFile(file=TRAIN_FILE, reason="FetchTrains")
File "/usr/local/lib/freenasOS/Configuration.py", line 787, in TryGetNetworkFile
raise url_exc
File "/usr/local/lib/freenasOS/Configuration.py", line 761, in TryGetNetworkFile
furl = opener.open(req, timeout=30)
File "/usr/local/lib/python3.6/urllib/request.py", line 526, in open
response = self._open(req, data)
File "/usr/local/lib/python3.6/urllib/request.py", line 544, in _open
'_open', req)
File "/usr/local/lib/python3.6/urllib/request.py", line 504, in _call_chain
result = func(*args)
File "/usr/local/lib/python3.6/urllib/request.py", line 1346, in http_open
return self.do_open(http.client.HTTPConnection, req)
File "/usr/local/lib/python3.6/urllib/request.py", line 1320, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [Errno 8] hostname nor servname provided, or not known>


specs:
Intel Xeon Processor E3-1231V3B 3.4 4 LGA 1150 (BX80646E31231V3)
Supermicro X10SL7-F uATX DDR3 1600 LGA 1150 Motherboard
2 of SAMSUNG Samsung DDR3-1600 8GB1Gx72 ECC CL11 Server Memory / M391B1G73QH0-YK0
Corsair Power Supplies , RMX 850W CP-9020093-NA
4x 4tb Max Red, 4x 3tb Max Red

 

[kdragon75]

looks like thats all updater related. Can you expand on "basically everything seems to be broken"?

 

[Jailer]

Roll back to your previous boot environment and try the update again.

 

[MrToddsFriends]

And (if trying the update again doesn't work and boot media are proven to be not broken):
From which FreeNAS version did you try to upgrade to 11.1-U5?

 

[Bruce Wilfong]

I did roll back all the way to 11.1. Plugin are there but wont work. For example when I go to the Available Plugins it says "No entry found". Almost sounds like Freenas is not connecting outside of the LAN.

 

[Bruce Wilfong]

I was using the GUI update for it was from U4 to U5

 

[Bruce Wilfong]

Here is the message I am getting: freenas uswagi: [freenasOS.Configuration: 772] Unable to load http://update-master.ixsystems.com/FreeNas/train.txt

 

[Bruce Wilfong]

When I log into the new GUI I get this keyword error

Code:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 150, in call_method
	result = await self.middleware.call_method(self, message)
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 109, in __next__
	return self.gen.send(None)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 889, in call_method
	serviceobj, methodobj = self._method_lookup(message['method'])
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 880, in _method_lookup
	serviceobj = self.get_service(service)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 811, in get_service
	return self.__services[name]
KeyError: 'network.general'

 

[Bruce Wilfong]

it ended up being a router issue - solved

 

[Simmic]

it ended up being a router issue - solved

How did you fix it? I got the same problem.