error cant check updates

[kristen]

Hello!

When im clicking check updates then getting weird error...

Code:

Update server could not be reached

<urlopen error [Errno 8] hostname nor servname provided, or not known>


Traceback
Traceback (most recent call last):
File "/usr/local/lib/python3.6/urllib/request.py", line 1318, in do_open
encode_chunked=req.has_header('Transfer-encoding'))
File "/usr/local/lib/python3.6/http/client.py", line 1239, in request
self._send_request(method, url, body, headers, encode_chunked)
File "/usr/local/lib/python3.6/http/client.py", line 1285, in _send_request
self.endheaders(body, encode_chunked=encode_chunked)
File "/usr/local/lib/python3.6/http/client.py", line 1234, in endheaders
self._send_output(message_body, encode_chunked=encode_chunked)
File "/usr/local/lib/python3.6/http/client.py", line 1026, in _send_output
self.send(msg)
File "/usr/local/lib/python3.6/http/client.py", line 964, in send
self.connect()
File "/usr/local/lib/python3.6/http/client.py", line 936, in connect
(self.host,self.port), self.timeout, self.source_address)
File "/usr/local/lib/python3.6/socket.py", line 704, in create_connection
for res in getaddrinfo(host, port, 0, SOCK_STREAM):
File "/usr/local/lib/python3.6/socket.py", line 743, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno 8] hostname nor servname provided, or not known

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "./freenasUI/system/views.py", line 1421, in update_check
train=updateobj.get_train(),
File "./freenasUI/system/models.py", line 616, in get_train
trains = conf.AvailableTrains() or []
File "/usr/local/lib/freenasOS/Configuration.py", line 1042, in AvailableTrains
fileref = self.TryGetNetworkFile(file=TRAIN_FILE, reason="FetchTrains")
File "/usr/local/lib/freenasOS/Configuration.py", line 782, in TryGetNetworkFile
raise url_exc
File "/usr/local/lib/freenasOS/Configuration.py", line 756, in TryGetNetworkFile
furl = opener.open(req, timeout=30)
File "/usr/local/lib/python3.6/urllib/request.py", line 526, in open
response = self._open(req, data)
File "/usr/local/lib/python3.6/urllib/request.py", line 544, in _open
'_open', req)
File "/usr/local/lib/python3.6/urllib/request.py", line 504, in _call_chain
result = func(*args)
File "/usr/local/lib/python3.6/urllib/request.py", line 1346, in http_open
return self.do_open(http.client.HTTPConnection, req)
File "/usr/local/lib/python3.6/urllib/request.py", line 1320, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [Errno 8] hostname nor servname provided, or not known>

Best wishes,
Kristen

 

[m0nkey_]

<urlopen error [Errno 8] hostname nor servname provided, or not known>

Does your FreeNAS server have a default gateway and DNS servers set? The error suggests it cannot find the FreeNAS update server.