System updates and available plugin list failing

[magicchicken]

Hello,

When trying to check for updates I'm getting the following error. I'm assuming whatever the problem is, it's preventing me from accessing available plug-ins to install. Any help here would be greatly appreciated. Thank you in advance.

Update server could not be reached
<urlopen error timed out>
Traceback
Traceback (most recent call last):
File "/usr/local/lib/python3.6/urllib/request.py", line 1318, in do_open
encode_chunked=req.has_header('Transfer-encoding'))
File "/usr/local/lib/python3.6/http/client.py", line 1239, in request
self._send_request(method, url, body, headers, encode_chunked)
File "/usr/local/lib/python3.6/http/client.py", line 1285, in _send_request
self.endheaders(body, encode_chunked=encode_chunked)
File "/usr/local/lib/python3.6/http/client.py", line 1234, in endheaders
self._send_output(message_body, encode_chunked=encode_chunked)
File "/usr/local/lib/python3.6/http/client.py", line 1026, in _send_output
self.send(msg)
File "/usr/local/lib/python3.6/http/client.py", line 964, in send
self.connect()
File "/usr/local/lib/python3.6/http/client.py", line 936, in connect
(self.host,self.port), self.timeout, self.source_address)
File "/usr/local/lib/python3.6/socket.py", line 724, in create_connection
raise err
File "/usr/local/lib/python3.6/socket.py", line 713, in create_connection
sock.connect(sa)
socket.timeout: timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "./freenasUI/system/views.py", line 1686, in update_check
train=updateobj.get_train(),
File "./freenasUI/system/models.py", line 650, in get_train
trains = conf.AvailableTrains() or []
File "/usr/local/lib/freenasOS/Configuration.py", line 1065, in AvailableTrains
fileref = self.TryGetNetworkFile(file=TRAIN_FILE, reason="FetchTrains")
File "/usr/local/lib/freenasOS/Configuration.py", line 788, in TryGetNetworkFile
raise url_exc
File "/usr/local/lib/freenasOS/Configuration.py", line 762, in TryGetNetworkFile
furl = opener.open(req, timeout=30)
File "/usr/local/lib/python3.6/urllib/request.py", line 526, in open
response = self._open(req, data)
File "/usr/local/lib/python3.6/urllib/request.py", line 544, in _open
'_open', req)
File "/usr/local/lib/python3.6/urllib/request.py", line 504, in _call_chain
result = func(*args)
File "/usr/local/lib/python3.6/urllib/request.py", line 1346, in http_open
return self.do_open(http.client.HTTPConnection, req)
File "/usr/local/lib/python3.6/urllib/request.py", line 1320, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error timed out>
Close

 

[random1234]

What version are you on now? Can you access freenas.org from your server?

 

[magicchicken]

What version are you on now? Can you access freenas.org from your server?

Hi, I'm on FreeNAS-11.2-RELEASE-U1. What's the best way to test whether or not I can access freenas.org from the server?

 

[random1234]

Open a shell on your freenas box and see if you can ping freenas.org. If you cant, you have a network config issue preventing you from getting to the internet.

 

[magicchicken]

Open a shell on your freenas box and see if you can ping freenas.org. If you can't, you have a network config issue preventing you from getting to the internet.

Thanks. I just tried that and it seems I can access freenas.org from the server. Response was "56 data bytes".