ATA error counts increased

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Long time reader, first time poster on the forums. Mainly, I'm posting because I got an email alert that my FreeNAS iSCSI array had degraded, ATA error counts had increased, and I was wondering how my (fairly new) 2TB Red Pros were biting the dust already.

I did some research and saw the helpful thread above about power needs. After reading that, I realized I was a lazy geek and figured 550W would be enough for 8 3.5" drives and 4 2.5" drives on an E5 2603 with 32GB of RAM (4 sticks). Bad me. (Don't worry, I'll whip myself with some SATA cables lying around).

That being said, here's the console output:

Code:
Feb 22 15:48:09 iscsi (da5:mps0:0:5:0): CAM status: SCSI Status Error
Feb 22 15:48:09 iscsi (da5:mps0:0:5:0): SCSI status: Check Condition
Feb 22 15:48:09 iscsi (da5:mps0:0:5:0): SCSI sense: NOT READY asc:4,0 (Logical unit not ready, cause not reportable)
Feb 22 15:48:09 iscsi (da5:mps0:0:5:0): Error 5, Retries exhausted
Feb 22 15:48:48 iscsi mps0: mpssas_prepare_remove: Sending reset for target ID 5
Feb 22 15:48:48 iscsi da5 at mps0 bus 0 scbus0 target 5 lun 0
Feb 22 15:48:48 iscsi da5: <ATA WDC WD2002FFSX-6 0A81> s/n      WD-WMC6N0D22SWP detached
Feb 22 15:48:48 iscsi GEOM_ELI: Device da5p1.eli destroyed.mps0:
Feb 22 15:48:48 iscsi Unfreezing devq for target ID 5
Feb 22 15:48:48 iscsi GEOM_ELI: Detached da5p1.eli on last close.
Feb 22 15:48:48 iscsi (da5:mps0:0:5:0): Periph destroyed
Feb 22 15:49:26 iscsi mps0: SAS Address for SATA device = a6944826a8c7ca85
Feb 22 15:49:26 iscsi mps0: SAS Address from SATA device = a6944826a8c7ca85
Feb 22 15:49:26 iscsi da5 at mps0 bus 0 scbus0 target 5 lun 0
Feb 22 15:49:26 iscsi da5: <ATA WDC WD2002FFSX-6 0A81> Fixed Direct Access SPC-4 SCSI device
Feb 22 15:49:26 iscsi da5: Serial Number      WD-WMC6N0D22SWP
Feb 22 15:49:26 iscsi da5: 600.000MB/s transfers
Feb 22 15:49:26 iscsi da5: Command Queueing enabled
Feb 22 15:49:26 iscsi da5: 1907729MB (3907029168 512 byte sectors)
Feb 22 16:23:14 iscsi smartd[39957]: Device: /dev/da5 [SAT], ATA error count increased from 0 to 1
Feb 22 16:23:14 iscsi smartd[39957]: Device: /dev/da5 [SAT], ATA error count increased from 0 to 1


And here's the smart output:

Code:
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD2002FFSX-68PF8N0
Serial Number:    WD-WMC6N0D22SWP
LU WWN Device Id: 5 0014ee 0598b0d0f
Firmware Version: 81.00A81
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Feb 22 21:18:24 2017 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 221) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   100   253   021    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       4
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       649
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       4
16 Unknown_Attribute       0x0022   000   200   000    Old_age   Always       -       9667034759
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       2
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       2
194 Temperature_Celsius     0x0022   117   115   000    Old_age   Always       -       30
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0

SMART Error Log Version: 1
ATA Error Count: 1
        CR = Command Register [HEX]
        FR = Features Register [HEX]
        SC = Sector Count Register [HEX]
        SN = Sector Number Register [HEX]
        CL = Cylinder Low Register [HEX]
        CH = Cylinder High Register [HEX]
        DH = Device/Head Register [HEX]
        DC = Device Command Register [HEX]
        ER = Error register [HEX]
        ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1 occurred at disk power-on lifetime: 643 hours (26 days + 19 hours)
  When the command that caused the error occurred, the device was in an unknown state.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 10 48 64 6d 40  Error:

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       628         -
# 2  Extended offline    Completed without error       00%       514         -
# 3  Short offline       Completed without error       00%       460         -
# 4  Short offline       Completed without error       00%       292         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


Now, I'm hoping the drive is okay. To me, it looks okay, but I'd prefer someone here that's actually breathing FreeNAS and storage knowledge who can say "Yes, idiot. You underpowered your 12 drives, the ATA error you encountered was due to a power sag, and when you get a 1000w PSU, you should be fine".

TIA. The forums have been super helpful for me putting together this box, except for this little part I decided to gloss over, and that's wholly my bad.

edit:

Reset /dev/da5 in zpool and resilvered the drive. . .looks okay for now.

Code:
  pool: iSCSI
 state: ONLINE
  scan: resilvered 1.42G in 0h1m with 0 errors on Wed Feb 22 21:30:28 2017
config:

        NAME                                            STATE     READ WRITE CKSUM
        iSCSI                                           ONLINE       0     0     0
          raidz1-0                                      ONLINE       0     0     0
            gptid/8ccffd25-e420-11e6-90db-001517b8e52a  ONLINE       0     0     0
            gptid/8d836b19-e420-11e6-90db-001517b8e52a  ONLINE       0     0     0
            gptid/8e26bd6b-e420-11e6-90db-001517b8e52a  ONLINE       0     0     0
            gptid/8ec8c9d6-e420-11e6-90db-001517b8e52a  ONLINE       0     0     0
            gptid/8f6ca59a-e420-11e6-90db-001517b8e52a  ONLINE       0     0     0
            gptid/90104042-e420-11e6-90db-001517b8e52a  ONLINE       0     0     0
 
Last edited:

Ericloewe

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"Yes, idiot. You underpowered your 12 drives, the ATA error you encountered was due to a power sag, and when you get a 1000w PSU, you should be fine".
Possibly, but the drives are well within the infant mortality period.
 
Joined
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Messages
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Possibly, but the drives are well within the infant mortality period.

Thanks.

Actually, one of the 1TB 2.5" drives was croaking and started throwing up bad sectors. Otherwise, I now have everything on the new 1000W PSU, so we shall see.
 
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