Are my disk failing? What to do now?

SnoppyFloppy

Explorer
Joined
Jun 17, 2021
Messages
77
Hi

When I logged into TNC this afternoon, I was greeted by those notifications regarding sdb which is an aprox. 1 year old Seagate IronWolf 8TB still under warranty.

ilF2LE8.png


So I ran a short SMART test, which completed with success - at least that was the overall conclusion, I was unable to interpret the details. Unfortunately I didnt save the results.

Next I ran a pool scrub with this result:
Code:
truenas# zpool status rust1
  pool: rust1
 state: DEGRADED
status: One or more devices are faulted in response to persistent errors.
        Sufficient replicas exist for the pool to continue functioning in a
        degraded state.
action: Replace the faulted device, or use 'zpool clear' to mark the device
        repaired.
  scan: scrub repaired 72K in 00:30:54 with 0 errors on Sun Sep 12 20:52:00 2021
config:

        NAME                                      STATE     READ WRITE CKSUM
        rust1                                     DEGRADED     0     0     0
          mirror-0                                DEGRADED     0     0     0
            514bc72b-36a2-42cb-8904-a57f56626044  FAULTED     30   154     2  too many errors
            b6da94a6-ae06-4dee-be49-1c19732e86cc  ONLINE       0     0     0

errors: No known data errors

egswzJ5.png


Now sdb is completely inaccessible - as in I can't even perform a smart disk anymore.

Below are all the errors printed by 'dmesg' - I'm attaching as images as I hope the color coding makes it easier to read:

a3Q6qfu.png

. . .
ZjBvXK3.png

84fOFjQ.png

. . .
zZ77Fjp.png

. . .
2xRWAyw.png

G5c9GfG.png

. . .
CFCWoZp.png

GLfYel6.png


As the above are total gibberish to me I hope that someone can help me conclude whether it's the drive or the SATA controller (onboard) or cable that is failing.

Please let me know if you need any other information.

Thanks in advance!
Simon
 

Etorix

Wizard
Joined
Dec 30, 2020
Messages
2,134
"Pending" and "uncorrectable" sectors are hardware failures of the drive.
Get a RMA from Seagate and see if they can send you a replacement drive right away.
 
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