SOLVED Apps disappering in "Installed Apps" view

[ok1718]

Hello community!
I already tried my luck on r/truenas...
My problem: Apps keep disappearing.
Since yesterday, I can't launch a new app/docker container and some of the existing ones have already disappeared. They seem to start fine though.
If i type in, for example:

Code:

jupiter# k3s kubectl get pods -n ix-vaultwarden
NAME                                    READY   STATUS    RESTARTS   AGE
vaultwarden-ix-chart-86498596b6-ppghq   1/1     Running   1          86m

Note: that's a docker container. It is nowhere to be found in the UI, but it runs and i can access it via Browser.
The same goes for truecharts apps that have disappeared in the UI:

Code:

jupiter# k3s kubectl get pods -n ix-transmission
NAME                            READY   STATUS      RESTARTS   AGE
transmission-65654c6f77-4n5hd   0/2     Completed   0          88m

I run a mix of docker containers and truecharts/official apps. (28 in total, 5 have disappered)
The disappered apps/docker containers are: transmission(truecharts), jdownloader(truecharts), vaultwarden(docker), hello-world(docker), jackett(truecharts)
I already tried:

• restart middlewared
• restart k3s
• updating to 21.08 Beta.2,
• downgrading to Beta1 again,
• uploading a known working config file from a few days ago, (various problems arise from those
• launching new docker via "launch docker image" (-> it launches, but doesn't get added to the UI)
• launching new truecharts app (-> same result as docker)
• launching new container with same name as existing one

  [EEXIST]Chart release with vaultwarden already exists.

These apps did not disappear all at once, I tried to update every one of them, but they failed to pull the image (I think this was the error, I don't have a screenshot unfortunately)

The problem is, if the apps aren't in the TrueNAS UI, I can't restart, stop or upgrade them.

My r/truenas post

Any help would be greatly appreciated, thanks.

 

[MadMungo]

Check on the truecharts discord. search for Cannot access Installed Applications page, Black screen with spinning circle in the support channel. The fix has been posted there.

 

[truecharts]

As we cannot keep track on cries for helps on all different platforms and communities, so we focuss on our own support channel :)
When using TrueCharts and having issues, it's always best to reach out to our community directly and trying to keep up with our announcements.

 

[ok1718]

Check on the truecharts discord. search for Cannot access Installed Applications page, Black screen with spinning circle in the support channel. The fix has been posted there.

thanks a lot! found it, fixed my problem.
and @truecharts yeah, thanks, I know that now.

 

[Sparx]

What was the fix for getting the docker apps up and running when the spinning circle of death was there? I tried a middleware restart to no avail. Reboot fixed it. But its a bit harsh. Would be nice to find a better solution. Searched the discord but got too many hits.

 

[truecharts]

Spinning circle of death is not an existing issue anymore.
The current problem is a severe slowdown in RC2. There is no fix, besides a future update.

 

[Sparx]

My server had been up for hours and none of the apps were seen in docker ps ( totally empty ) and nothing shown in the apps. On RC2. But any way. Looking for next update then.

 

[truecharts]

My server had been up for hours and none of the apps were seen in docker ps ( totally empty ) and nothing shown in the apps. On RC2. But any way. Looking for next update then.

That's not good, in that case it's best to file a bugreport to the iX Jira directly.
However: docker ps, is not a command that should be used to troubleshoot kubernetes (aka: truenas scale). The correct equivalent would be:
k3s kubectl get pods -A

 

[Sparx]

k3s kubectl get pods -A

Great. Then I'll make sure to run that next time (if) it happens. Seems to be stable normally. But not starting sometimes at boot. Lots of strangeness with this RC. But I guess also its a pretty big leap/change since previous releases.

 

[truecharts]

Great. Then I'll make sure to run that next time (if) it happens. Seems to be stable normally. But not starting sometimes at boot. Lots of strangeness with this RC. But I guess also its a pretty big leap/change since previous releases.

It always takes a while till it starts after a reboot, that's nothing new.
Latest RC is also not a very big change since previous releases.

If you've any issues it's best to file a bugreport on the iX-Systems Jira directly.

 

[Sparx]

previous releases.

I meant Scale in general now. I know its not a new project. But its the first time I try it out. Pretty significant to go from freebsd to debian after all. Very impressed that so much of the config transferred over in to the upgraded version.

 

[erkan7g]

having same issue. all apps dissappear from GUI but running in the bacground. any new installed app also not appearing in the installed apps. any solution ?